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Windows Forum / Windows Me / General Topics / August 2005Sudden ME problem
I have a sudden problem with my Windows ME PC that I believe is a Registry issue. A Norton Anti Virus Scan shows nothing. Symtons: 1. All MS Office programs don't load(WORK,EXCEL Access etc.). Error message: Action only valid for products that are currently installed. 2. Desktop colors etc. changed all of a sudden. 3. MS related registry settings lost. Internet worked like a new computer and wanted to reinstall. (but I could "ping" the outside world) I lost my Outlook Express settings & emails. I beleive the INBOX file is still on the hard drive but the reinstall lost the link. 4. I tryed to reinstall Office but got a Resistry Key error. >A Norton Anti Virus Scan shows nothing.> That explains everything by itself. H. > I have a sudden problem with my Windows ME PC that I believe is a Registry > issue. [quoted text clipped - 11 lines] > > 4. I tryed to reinstall Office but got a Resistry Key error. >I have a sudden problem with my Windows ME PC that I believe is a Registry >issue. > >A Norton Anti Virus Scan shows nothing. Most recent versions of Norton Antivirus have serious compatibility issues with WindowsMe. What is the specific version that you are using? You may be well advised to remove Norton (which can be a daunting task in itself because of the shoddily-programmed uninstall routines that Norton provides) and try some other antivirus product which does not have the compatibility issues with Windows Me. Both eTrust and Trend Micro give good results with Windows Me as do the more popular free antivirus programs such as AVG and Avast. Good luck Ron Martell Duncan B.C. Canada  SignatureMicrosoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm I'm sorry if I was unclear in my original post. Norton is not the problem, at least I don't thing so. It's been on that PC for while (ver. 9.0.338) The registry got screwed up for seemingly no reason. All of a sudden my Desktop changed colors, IE and Outlook Express stopped working along with anything in MS OFFICE. When I tryed to reinstall Office I got the Registry Key error and it would not install. Several other non-microsoft programs are also behaving like they are a new install. Any ideas? > >I have a sudden problem with my Windows ME PC that I believe is a Registry > >issue. [quoted text clipped - 17 lines] > > Ron Martell Duncan B.C. Canada > I'm sorry if I was unclear in my original post. No, you were perfectly clear. You have Norton installed. As has already been stated Norton is incompatible with the use of Win Me and whilst it may co-exist for a while it will eventually cause massive problems resulting in a system that is to all intents and purposes dead in the water. The problems you are seeing are typical of those caused by installing and running malware sold under the Symantec name on a Win Me system. SignatureMike Maltby mike.maltby@gmail.com > I'm sorry if I was unclear in my original post. Norton is not the > problem, at least I don't thing so. It's been on that PC for while [quoted text clipped - 7 lines] > > Any ideas? I was not aware of this. Norton antivirus of one version or another has been installed on this machine since I got it in May 2001. I tryed to do an "uninstall" through the Control Panel and I get the error "This action is only valid for products currently installed". This also happened when I tryed to "uninstall" Abode 6.0 that I resently installed. Adobe 5.0 was on the PC previously. What is my next step? > > I'm sorry if I was unclear in my original post. > [quoted text clipped - 17 lines] > > > > Any ideas? Try using System Restore to go back to a time before your problem started - then remove Norton (which could require assistance!) SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's >I was not aware of this. Norton antivirus of one version or another has >been [quoted text clipped - 28 lines] >> > >> > Any ideas? I tryed that and got "no restore points available" . Is there another way? > Try using System Restore to go back to a time before your problem started - > then remove Norton (which could require assistance!) [quoted text clipped - 31 lines] > >> > > >> > Any ideas? http://support.microsoft.com/?kbid=303354&sd=RMVP May help - at least with that aspect of the problem....... SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's >I tryed that and got "no restore points available" . Is there another way? > [quoted text clipped - 41 lines] >> >> > >> >> > Any ideas? |
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