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Windows Forum / Windows Me / General Topics / September 2005Keyboard and mouse VERY slow
Having problems with keyboard and mouse response. Sometimes, keyboard or mouse will take up to 10 seconds to respond to inputs. Almost seems like I have a key logger or the system is very busy with other tasks. Also, takes as long as 3 minutes for boot sequence to complete. Have done the following: (1) Installed latest mouse driver (2) Ran the following scans: McAfee VirusScan, Panda online virus scan, Housecall virus scan, SpyDoctor, AdAware, Spybot S&D, TrojanHunter... all clean! (3) Ran Process Viewer. Current log as follows: ACROTRAY.EXE 4212252321 C:\PROGRAM FILES\ADOBE\ACROBAT 4.0\DISTILLR\ACROTRAY.EXE ACROTRAY.EXE ALOGSERV.EXE 4212382557 C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\ALOGSERV.EXE AlogServ.exe 5.21.1000.1. Copyright © 1999 Network Associates Inc APTEZBP.EXE 4212363533 C:\IBMTOOLS\APTEZBTN\APTEZBP.EXE APTEZBP MFC Application - Aptiva EZ Buttons run-time process 1, 0, 0, 3. AUTOCHK.EXE 4212438817 C:\CSAFE\AUTOCHK.EXE ConfigSafe Auto Check Program Copyright © 1995-1996 AVCONSOL.EXE 4294682541 C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVCONSOL.EXE AVCONSOL.EXE AVSYNMGR.EXE 4294884161 C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVSYNMGR.EXE AVSYNMGR.EXE COOKIECOP.EXE 4212328941 C:\PROGRAM FILES\COOKIECOP\COOKIECOP.EXE CookieCop . Copyright © 2000 Ziff-Davis, Inc. All Rights Reserved. DIRECTCD.EXE 4212436017 C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE DirectCD Application 5.3.5.10. Copyright (c) 2001-2003, Roxio, Inc. DVPAPI9X.EXE 4294877233 C:\PROGRAM FILES\COMMON FILES\COMMAND SOFTWARE\DVPAPI9X.EXE Command AntiVirus for Windows 4,70,0,20417. Copyright ©2000-2002 EXPLORER.EXE 4294943989 C:\WINDOWS\EXPLORER.EXE Windows Explorer 5.50.4134.100. Copyright (C) Microsoft Corp. 1981-2000 FREEMEM.EXE 4212274901 C:\PROGRAM FILES\FREEMEM STANDARD\FREEMEM.EXE FreeMem 4.3. Copyright 1998 by Meikel Weber HPOHID05.EXE 4214121121 C:\WINDOWS\SYSTEM\HPOHID05.EXE OfficeJet Series 600 MLC/PML Daemon A.07.01.08. Copyright © Hewlett-Packard Co. 1995-1999 HPOSTR05.EXE 4212223761 C:\PROGRAM FILES\HEWLETT-PACKARD\HP OFFICEJET T SERIES 9X\BIN\HPOSTR05.EXE Main Executable A.07.01.08. Copyright © Hewlett-Packard Co. 1995-1999 HPOVDX05.EXE 4214214445 C:\PROGRAM FILES\HEWLETT-PACKARD\HP OFFICEJET T SERIES 9X\BIN\HPOVDX05.EXE VDI Manager A.07.01.08. Copyright © Hewlett-Packard Co. 1995-1999 KB891711 4294793073 C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE Windows KB891711 component 4.10.2222. Copyright (C) Microsoft Corp. 1991-2005 KERNEL32.DLL 4228854105 C:\WINDOWS\SYSTEM\KERNEL32.DLL Win32 Kernel core component 4.90.3000. Copyright (C) Microsoft Corp. 1991-2000 LOADQM.EXE 4212338781 C:\WINDOWS\LOADQM.EXE Microsoft QMgr 5.4.1103.3. Copyright (C) Microsoft Corp. 1981-1999 MMTASK 4294533525 C:\WINDOWS\SYSTEM\mmtask.tsk Multimedia background task support module 4.90.3000. Copyright © Microsoft Corp. 1991-2000 MPREXE.EXE 4294836965 C:\WINDOWS\SYSTEM\MPREXE.EXE WIN32 Network Interface Service Process 4.90.3000. Copyright (C) Microsoft Corp. 1993-2000 MSGSRV32 4294937105 C:\WINDOWS\SYSTEM\MSGSRV32.EXE Windows 32-bit VxD Message Server 4.90.3000. Copyright (C) Microsoft Corp. 1992-1998 MSIMN.EXE 4214175025 C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE Outlook Express 6.00.2800.1123. © Microsoft Corporation. All rights reserved. MSTASK.EXE 4294869901 C:\WINDOWS\SYSTEM\MSTASK.EXE Task Scheduler Engine 4.71.2721.1. Copyright (C) Microsoft Corp. 2000 MXTASK.EXE 4212217357 C:\PROGRAM FILES\ONTRACK\FIX-IT\MXTASK.EXE The background task server Copyright © 1997-2001 Ontrack Data International PELMICED.EXE 4212278925 C:\WINDOWS\SYSTEM\PELMICED.EXE Mouse Suite 98 Daemon 1.0.0.0. Copyright (c) 1997, Primax Electronics Ltd. PRCVIEW.EXE 4212171989 C:\WINDOWS\DESKTOP\PROCESS VIEWER\PRCVIEW.EXE Process Viewer Application 3.7.3.1. Developed by Igor Nys, 1995-2003 PSTORES.EXE 4214146909 C:\WINDOWS\SYSTEM\PSTORES.EXE Protected storage server 5.00.2133.2. Copyright (C) Microsoft Corp. 1981-1999 RSRCMTR.EXE 4213992429 C:\WINDOWS\RSRCMTR.EXE Resource Meter 4.90.3000. Copyright (C) Microsoft Corp. 1994-1998 SPOOL32.EXE 4294939177 C:\WINDOWS\SYSTEM\SPOOL32.EXE Spooler Sub System Process 4.90.3000. Copyright (C) Microsoft Corp. 1994 - 1998 STIMON.EXE 4294874341 C:\WINDOWS\SYSTEM\STIMON.EXE Still Image Devices Monitor 4.90.3000.1. Copyright (C) Microsoft Corp. 1981-2000 STMGR.EXE 4294651181 C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE Microsoft (R) PC State Manager 4.90.0.2533. Copyright (C) Microsoft Corp. 1981-2000 SYSTRAY.EXE 4228846941 C:\WINDOWS\SYSTEM\SYSTRAY.EXE System Tray Applet 4.90.3000. Copyright (C) Microsoft Corp. 1993-2000 TASKMON.EXE 4228843341 C:\WINDOWS\TASKMON.EXE Task Monitor 4.90.3000. Copyright (C) Microsoft Corp. 1998 VSHWIN32.EXE 4294682365 C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSHWIN32.EXE VSHWIN32.EXE VSSTAT.EXE 4294688901 C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSSTAT.EXE VSSTAT.EXE WMIEXE.EXE 4212335949 C:\WINDOWS\SYSTEM\WMIEXE.EXE WMI service exe housing 4.90.2452.1. Copyright (C) Microsoft Corp. 1981-1999 (4) System resources: System Resources: 47% free, User resources: 47% free, GDI Resources: 77% free (5) RAM: 306.3 MB free System: IBM Aptiva O/S: ME Ver 4.90.3000 Any help/comments very much appreciated! Lorne Do you have a wireless Keyboard and Mouse? If so, are the batteries new? Alias > Having problems with keyboard and mouse response. Sometimes, keyboard or > mouse will take up to 10 seconds to respond to inputs. Almost seems like I [quoted text clipped - 97 lines] > O/S: ME Ver 4.90.3000 > Any help/comments very much appreciated! Lorne Good thought. My sealed ones that came with the mouse lasted exactly 8 days!! Willy had given me extras coz he knew how lousy they were. Heather PS.....he says they only last about 4 months at best. > Do you have a wireless Keyboard and Mouse? If so, are the batteries new? > [quoted text clipped - 105 lines] >> O/S: ME Ver 4.90.3000 >> Any help/comments very much appreciated! Lorne Get rid of your Memory Managers - all they do is crucify the system!! Freemem is more appropriately called KillMem see if that helps.  SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > Having problems with keyboard and mouse response. Sometimes, keyboard or > mouse will take up to 10 seconds to respond to inputs. Almost seems like I [quoted text clipped - 97 lines] > O/S: ME Ver 4.90.3000 > Any help/comments very much appreciated! Lorne In answer to other 2 posts: no wireless keyboard or mouse. Still using originals. I have been using FreeMem for 4 years now with no problems. I have disabled it from the Startup and still no joy. Any other ideas would be most welcome! > Get rid of your Memory Managers - all they do is crucify the system!! > Freemem is more appropriately called KillMem [quoted text clipped - 101 lines] > > O/S: ME Ver 4.90.3000 > > Any help/comments very much appreciated! Lorne Reboot to Safe Mode Open Device Manager What shows there that doesn't while in Normal Mode - particularly for the mouse/keyboard?? SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > In answer to other 2 posts: no wireless keyboard or mouse. Still using > originals. [quoted text clipped - 122 lines] >> > O/S: ME Ver 4.90.3000 >> > Any help/comments very much appreciated! Lorne Booted to Safe Mode. Nothing different in Device Manager from in Normal mode. Mouse and keyboard work fine in Safe Mode. > Reboot to Safe Mode > Open Device Manager [quoted text clipped - 127 lines] > >> > O/S: ME Ver 4.90.3000 > >> > Any help/comments very much appreciated! Lorne In that case, your system is one-of-a-kind!! - there is ALWAYS something different when in Safe Mode, or you aren't looking!! I still think it's a device driver problem - probably worth doing this anyhow Boot to Safe Mode Open Device Manager Remove ALL Keyboard devices Remove ALL mouse devices Shut down the machine and unplug from the mains for 2 minutes Plug back in, then boot to Normal Mode - Windows should reinstall the correct drivers. Make a note of any error messages (it may want to reboot at some point). SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > Booted to Safe Mode. Nothing different in Device Manager from in Normal > mode. [quoted text clipped - 158 lines] >> >> > O/S: ME Ver 4.90.3000 >> >> > Any help/comments very much appreciated! Lorne Did as requested. Upon Normal reboot, ScanDisk started "Improper shutdown detected". During "Updating Hardware Information Database" Missing File Error message: File missing HIDVKD.SYS Path C:\Windows\Options\Cabs Keyboard still problematic, mouse seems better Thanks again for all your help, Lorne > In that case, your system is one-of-a-kind!! - there is ALWAYS something > different when in Safe Mode, or you aren't looking!! [quoted text clipped - 171 lines] > >> >> > O/S: ME Ver 4.90.3000 > >> >> > Any help/comments very much appreciated! Lorne Have you tried using a keyboard you know works? Alias > Did as requested. Upon Normal reboot, ScanDisk started "Improper shutdown > detected". During "Updating Hardware Information Database" Missing File [quoted text clipped - 199 lines] >> >> >> > O/S: ME Ver 4.90.3000 >> >> >> > Any help/comments very much appreciated! Lorne Don't have one I can use and don't feel like buying one for testing only. I'm not convinced that this is the problem. I have a suspicion that this is only a symptom. Other bugs include changing of the icons on the Desktop, and other display bugs. > Have you tried using a keyboard you know works? > [quoted text clipped - 203 lines] > >> >> >> > O/S: ME Ver 4.90.3000 > >> >> >> > Any help/comments very much appreciated! Lorne HIDVKD.SYS would indicate a USB keyboard. As the file is 'missing' from the C:\Windows\Options\Cabs folder (which indicates an OEM version of WinMe) it would appear that you *may* no longer have anything in that folder or its been deleted. See if there is a C:\Windows\Options\Instal folder - one or other of those folders *should* contain a complete copy of your WinMe installation files. However, you should be able to extract a fresh copy of HIDVKD.SYS from your WinMe CD in the \win9x\BASE2.CAB file. You could also try re-directing the path to the \win9x folder on the WinMe CD. See also "How to Extract and Replace a Protected File in Windows Me" http://support.microsoft.com/default.aspx?scid=kb;en-us;265371 Mart > Did as requested. Upon Normal reboot, ScanDisk started "Improper shutdown > detected". During "Updating Hardware Information Database" Missing File [quoted text clipped - 199 lines] >> >> >> > O/S: ME Ver 4.90.3000 >> >> >> > Any help/comments very much appreciated! Lorne (thanks, Mart - you're up late??) SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > HIDVKD.SYS would indicate a USB keyboard. > [quoted text clipped - 228 lines] >>> >> >> > O/S: ME Ver 4.90.3000 >>> >> >> > Any help/comments very much appreciated! Lorne When I did a search for HIDVKD.SYS it was present in the C:\WINDOWS\SYSTEM32\DRIVERS folder. Has it been installed? Could the keyboard/mouse problems be symptoms of something else? When I booted into Safe Mode, the keyboard and mouse worked fine, no lags/delays. For example, in Normal Mode when I use the right context menu to "Open With" on a file, it takes as long as 1 minute to give me the dialog box with my choices of applications. I have also been getting more blue screen errors lately. When I booted up for this session, I received the following blue screen error: File name: PERF (05) +000001B7 Error 0E : 0028 : C0240CE3 (never seen this one before!) Thanks again for all your help. Lorne > HIDVKD.SYS would indicate a USB keyboard. > [quoted text clipped - 217 lines] > >> >> >> > O/S: ME Ver 4.90.3000 > >> >> >> > Any help/comments very much appreciated! Lorne Certainly sounds like Driver issues if they work ok in Safe Mode (no drivers required!). PERF (05) suggests 5 attempts at trying to enumerate something (don't know what!) when going into Normal Mode. - NB perf.vxd is a Virtual Device Driver. Suggest that you not only try Noel's advice again :- "In that case, your system is one-of-a-kind!! - there is ALWAYS something different when in Safe Mode, or you aren't looking!! I still think it's a device driver problem - probably worth doing this anyhow Boot to Safe Mode Open Device Manager Remove ALL Keyboard devices Remove ALL mouse devices Shut down the machine and unplug from the mains for 2 minutes. Plug back in, then boot to Normal Mode - Windows should reinstall the correct drivers. Make a note of any error messages (it may want to reboot at some point)." but also look out for any/all other multiple entries or yellow exclamation/question marks in Device Manager in Safe Mode and Remove/Delete them ALL (including duplicates) before rebooting. Hopefully, your hardware will be re-detected (enumerated) correctly and get things working again. You could even try throwing all non-essential hardware off and see if that helps, then reconnecting one piece at a time to see if you can identify the offender. BTW - this also ASS-U-ME's that you are still clear of viruses etc. <g> Just a little worried about the Path C:\Windows\Options\Cabs statement and the apparently missing folder/files - Anything else missing?? If you don't have the installation files available, it could give you trouble - and raises the question 'Why are they missing?' Mart > When I did a search for HIDVKD.SYS it was present in the > C:\WINDOWS\SYSTEM32\DRIVERS folder. Has it been installed? Could the [quoted text clipped - 265 lines] >> >> >> >> > O/S: ME Ver 4.90.3000 >> >> >> >> > Any help/comments very much appreciated! Lorne Thanks, I'll try this tonight when I can work on my home machine and will post back results. > Certainly sounds like Driver issues if they work ok in Safe Mode (no drivers > required!). PERF (05) suggests 5 attempts at trying to enumerate something [quoted text clipped - 332 lines] > >> >> >> >> > O/S: ME Ver 4.90.3000 > >> >> >> >> > Any help/comments very much appreciated! Lorne |
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