Windows Forum / Windows Me / General Topics / July 2006
WIN ME Freezes up after re-booting
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Sharon - 20 Jul 2006 23:07 GMT ME is on my laptop. After a re-boot it takes a long time to loose the hour glass, then it freezes up. When I do an ctrl alt del it tells me explorer is not responding. I stop the process but it just does it again. Help with this is appreciated. Thanks
Mike M - 20 Jul 2006 23:17 GMT How long has this been happening? I see you mention you have two operating systems on the laptop - are they in separate partitions and hidden from each other? If not then that could be the cause of your problems.
If the problem has only just started happening it could be due to the presence of unwanted malware of some sort. Try booting to Safe Mode and using system restore to roll your system back to a checkpoint created before the problems began.
 Signature Mike Maltby MS-MVP Windows [2001-2006] mike.maltby@gmail.com
> ME is on my laptop. After a re-boot it takes a long time to loose > the hour glass, then it freezes up. When I do an ctrl alt del it > tells me explorer is not responding. I stop the process but it just > does it again. Help with this is appreciated. Thanks Sharon - 21 Jul 2006 03:06 GMT Thanks for responding Mike.
XP was on the computer and not working well. I re-installed ME which is what came with it. I thought this might be the problem but do not know how to find XP to remove it. This is when it started freezing up. What do you think?
> How long has this been happening? I see you mention you have two > operating systems on the laptop - are they in separate partitions and [quoted text clipped - 10 lines] > > tells me explorer is not responding. I stop the process but it just > > does it again. Help with this is appreciated. Thanks Mike M - 21 Jul 2006 08:52 GMT If you tried reinstalling Win Me whilst XP was present then I'm sorry but you've almost certainly trashed your system unless you were using a third party boot manager and I rather suspect you were not. In such circumstances I would recommend that you boot to safe mode (if possible), recover any vital files and then start over, format your hard disk and clean install your preferred operating system.
 Signature Mike Maltby mike.maltby@gmail.com
> Thanks for responding Mike. > > XP was on the computer and not working well. I re-installed ME which > is what came with it. I thought this might be the problem but do not > know how to find XP to remove it. This is when it started freezing > up. What do you think? Sharon - 21 Jul 2006 13:44 GMT Thanks again Mike.
I re-installed which said it was wiping clean my c and d drives. I haven't yet re-installed any programs or gotten up-dates. It was after that before when everything would freeze up. Should I get up-dates before I install programs?
> If you tried reinstalling Win Me whilst XP was present then I'm sorry but > you've almost certainly trashed your system unless you were using a third [quoted text clipped - 9 lines] > > know how to find XP to remove it. This is when it started freezing > > up. What do you think? Mike M - 21 Jul 2006 14:29 GMT Sharon,
I'm not sure why reinstalling an operating system should have wiped clean your D: drive. What media were you using? Was XP on C and Win Me or D?
If you have now clean installed Win Me then it is essential that you update it as a matter of urgency from the Windows Update site. The first patch to install is the 290700 patch for system restore which will then mean you can use system restore to roll back your system in the event of getting into problems. Next install IE6 SP1. Then, once you have IE6 SP1 and 290700 under your belt, start downloading and installing the other updates but don't download and install more than three or four at a time just in case you encounter problems.
Then, before installing any programs update the drivers for your hardware such as your graphics card. For these visit the manufacturer's web sites and download and install the latest Win Me compatible drivers.
Once the operating system and your hardware are up to date and functioning correctly you can start on installing your applications.
Best of luck,
 Signature Mike Maltby MS-MVP Windows [2001-2006] mike.maltby@gmail.com
> Thanks again Mike. > > I re-installed which said it was wiping clean my c and d drives. I > haven't yet re-installed any programs or gotten up-dates. It was > after that before when everything would freeze up. Should I get > up-dates before I install programs? Sharon - 22 Jul 2006 02:39 GMT Thanks Mike, I appreciate all your help.
XP was on C drive and I installed ME thinking it would over ride XP. Nothing is on D. I did get the updates slowly however I have not yet gotten the patch 290700. I have installed IE6 SP1. There was one driver listed that I downloaded. I have only installed Net Mechanic and Norton Systemworks.
Everything was fine at first then started freezing up again. I might be misunderstanding clean install. Are there specific instructions for it for ME?
> Sharon, > [quoted text clipped - 25 lines] > > after that before when everything would freeze up. Should I get > > up-dates before I install programs? Mike M - 22 Jul 2006 06:33 GMT It appears that I wasted my time advising you to install the 290700 patch and you yours in not installing the 290700 patch as the first patch following clean installing Win Me. Failure to do so means that you can't now use system restore to help solve your problems.
 Signature Mike Maltby mike.maltby@gmail.com
> Thanks Mike, I appreciate all your help. > [quoted text clipped - 7 lines] > be misunderstanding clean install. Are there specific instructions > for it for ME? Noel Paton - 22 Jul 2006 09:40 GMT ...and then compounded the problem by installing NSW!!!
There appears to be no helping some people?
 Signature Noel Paton (MS-MVP 2002-2006, Windows)
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> It appears that I wasted my time advising you to install the 290700 patch > and you yours in not installing the 290700 patch as the first patch [quoted text clipped - 12 lines] >> be misunderstanding clean install. Are there specific instructions >> for it for ME? Ed Meza - 22 Jul 2006 18:47 GMT I agree! Mike's instructions were absolutely clear, precise and to the point. It's beyond me also why such important steps were skipped. Ans as Noel says, compounded by Norton. No one should go there! Regards, Ed
> ...and then compounded the problem by installing NSW!!! > [quoted text clipped - 16 lines] > >> be misunderstanding clean install. Are there specific instructions > >> for it for ME? Sharon - 22 Jul 2006 18:50 GMT Noel, folks on this board have enough problems without people like you jumping in with snide remarks instead of offering help which you seem to have none of. Get a life.
> ....and then compounded the problem by installing NSW!!! > [quoted text clipped - 16 lines] > >> be misunderstanding clean install. Are there specific instructions > >> for it for ME? Noel Paton - 22 Jul 2006 21:25 GMT Do you actually read any of the posts in these groups, Sharon? I suggest that you do, before carping about my posts.
 Signature Noel Paton (MS-MVP 2002-2006, Windows)
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> Noel, folks on this board have enough problems without people like you > jumping in with snide remarks instead of offering help which you seem to [quoted text clipped - 23 lines] >> >> be misunderstanding clean install. Are there specific instructions >> >> for it for ME? Sharon - 22 Jul 2006 18:46 GMT No Mike, you didn't waste your time, I just didn't see your post before I re-installed. I will just back track to that point and not be so hasty this time. My mistake. Your information has been very helpful to me, thanks a lot, I appreciate it.
> It appears that I wasted my time advising you to install the 290700 patch > and you yours in not installing the 290700 patch as the first patch [quoted text clipped - 12 lines] > > be misunderstanding clean install. Are there specific instructions > > for it for ME? Mike M - 22 Jul 2006 19:35 GMT > No Mike, you didn't waste your time, I just didn't see your post > before I re-installed. I will just back track to that point and not > be so hasty this time. My mistake. Your information has been very > helpful to me, thanks a lot, I appreciate it. And this time do not, repeat DO NOT, let any disk from Symantec get near your PC. In case I haven't made myself clear DO NOT INSTALL NORTON SYSTEM WORKS on your PC if you want to stand a chance of the PC working.
 Signature Mike Maltby MS-MVP Windows mike.maltby@gmail.com
Sharon - 25 Jul 2006 10:19 GMT Mike, what do you recommend in place of Norton? We have 2 dekstops in addition to the laptop and both have Norton Internet Security installed (btw thats what was on the laptop too instead of systemwoks)
Your method did fix the freezing up problem, thanks again.
> > No Mike, you didn't waste your time, I just didn't see your post > > before I re-installed. I will just back track to that point and not [quoted text clipped - 4 lines] > your PC. In case I haven't made myself clear DO NOT INSTALL NORTON SYSTEM > WORKS on your PC if you want to stand a chance of the PC working. Mike M - 25 Jul 2006 10:41 GMT Anything but Norton which is incompatible with Win Me and in truth not really compatible with any operating system released in the last ten years.
Alternatives include the likes of Avast!, AVG, (both with free and paid for versions), eTrust from Computer Associates (not free but with a one year free trial http://store.digitalriver.com/DRHM/Storefront/Company/caconsum/staticContent/PYP CtrialUS.html), NOD32, Panda and many others. For myself my PCs either run avast! or eTrust's EZAntivirus.
I'm pleased to read you seem to have solved the problem of your Win Me PC freezing.
 Signature Mike Maltby mike.maltby@gmail.com
> Mike, what do you recommend in place of Norton? We have 2 dekstops in > addition to the laptop and both have Norton Internet Security > installed (btw thats what was on the laptop too instead of systemwoks) > > Your method did fix the freezing up problem, thanks again. Gekko - 25 Jul 2006 12:25 GMT Hi Sharon. Go with AVAST, its the best lil' freebie around and actually blows paid-for versions out of the water. (ps, I think the blokes came down on you a tad harsh.) Gekko
> Anything but Norton which is incompatible with Win Me and in truth not > really compatible with any operating system released in the last ten [quoted text clipped - 3 lines] > for versions), eTrust from Computer Associates (not free but with a one > year free trial http://store.digitalriver.com/DRHM/Storefront/Company/caconsum/staticContent /PYPCtrialUS.html),
> NOD32, Panda and many others. For myself my PCs either run avast! or > eTrust's EZAntivirus. [quoted text clipped - 10 lines] > > > > Your method did fix the freezing up problem, thanks again. Sharon - 25 Jul 2006 21:05 GMT Hi Gekko,
Thanks for your input along with Mikes on AVAST, I will certainly look into it.
As for the "blokes", sadly they are there in every crowd and have to be thought about as who they are, nothing.
Have a nice day!
> Hi Sharon. > Go with AVAST, its the best lil' freebie around and actually [quoted text clipped - 26 lines] > > > > > > Your method did fix the freezing up problem, thanks again. Sharon - 25 Jul 2006 21:12 GMT Hi Mike,
Thanks for the site and recommendations. Its like Norton is God or something I guess, its all I've ever heard about. I am looking into the others.
Yes the laptop seems to be ok now, fingers crossed. I just use it for travel but need it to work when I need it too, and the Norton thing is something I'm glad to hear about.
Your help was appreciate. Have a nice day!
> Anything but Norton which is incompatible with Win Me and in truth not > really compatible with any operating system released in the last ten [quoted text clipped - 15 lines] > > > > Your method did fix the freezing up problem, thanks again. Mike M - 25 Jul 2006 21:23 GMT Sharon,
Best of luck and hopefully you won't be having too many problems.
Regarding Norton and the various components of Norton System Works, there are probably 20 or more issues that users might experience when using these programs with Win Me including Live Update which can trash system restore (it can cause the archive to fill with lots of unwanted files) and NAV which is totally incompatible with the use of system restore - use system restore and unlike all other AV applications the user usually then has to reinstall NAV.
 Signature Mike Maltby mike.maltby@gmail.com
> Hi Mike, > [quoted text clipped - 7 lines] > > Your help was appreciate. Have a nice day! Shane - 26 Jul 2006 09:50 GMT Nicotine free, eh? I quit about one week over two years ago now. As that milestone approached I was a little dissappointed with the lack of obviously-improved lung capacity, but suddenly - now that I'm seriously working out - the difference is apparent, and significant.
Anyway, I'm just posting to point out that Kaspersky is quite possibly the best anti virus vendor. There's no free version though.
Back in the days when anti trojan programs were emerging, Kaspersky was *the* one AV whose trojan detection was better than everyone else's, including the specialists. Since then it has not weakened. There will always be debate about which is the best anti virus and Kaspersky will always be one of the two or three names in contention.
Shane
> Mike, what do you recommend in place of Norton? We have 2 dekstops in > addition to the laptop and both have Norton Internet Security installed (btw [quoted text clipped - 10 lines] > > your PC. In case I haven't made myself clear DO NOT INSTALL NORTON SYSTEM > > WORKS on your PC if you want to stand a chance of the PC working. Sharon - 27 Jul 2006 17:51 GMT Hi Shane, thanks for the input. I'd never heard of that one either. Free is good, but I tend somehow to want to pay, at least after the trial period. My son just came in for a visit and he said he's used AVG for years and everything is flawless with his system.
Good for you on stopping smoking. Our programs are for the hard-core adicts who have tried all the other quick fixes which don't work at that stage. We treat the person and not the cigarette. It's a nasty addiction which involves other things besides smoking.
I have already uninstalled Norton and all his buddies and am working more smoothly now than ever before.
> Nicotine free, eh? I quit about one week over two years ago now. As that > milestone approached I was a little dissappointed with the lack of [quoted text clipped - 28 lines] > SYSTEM > > > WORKS on your PC if you want to stand a chance of the PC working.
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