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Windows Forum / Windows Me / General Topics / July 2008Modem & SR problems
Hi guys, About three days ago I was able to connect at a bit rate between 49.3-50.6. Later that same day a storm hit and afterwards I'm getting 19.2-21.6 bit rates. Is it possible that the one using the machine at the time didn't unplug the phone line quick and lightning has damaged this modem? It seems that SR isn't making automatic check points. I can create check points but there seems to be no check points created by SR on its own according to the others who use this machine. I ask these questions together because if it's not the modem and if I can't find any check points then I don't think I'll be able to restore it back before the bit rate went down. Thanks in advance. > About three days ago I was able to connect at a bit rate between > 49.3-50.6. Later that same day a storm hit and afterwards I'm getting > 19.2-21.6 bit rates. Is it possible that the one using the machine > at the time didn't unplug the phone line quick and lightning has > damaged this modem? The problem could equally well be due to damage to the phone line. Lightening damage is more likely to take out the modem entirely rather than just slowing down the connection. > It seems that SR isn't making automatic check points. I can create > check points but there seems to be no check points created by SR on > its own according to the others who use this machine. Lots of possible reason for lack of automatic checkpoints. Since you can create manual checkpoints the lack of automatic checkpoints is due to one of two general reasons. Either there is no system idle time, such as when the user is running a program like seti@home, or because a background application is fooling stmgr.exe into thinking that the system is not idle although this is not in fact the case. Examples of the latter utility include v4 of MotherBoardMonitor (but not v5), Cacheman, The Cleaner (TCActive and TCMonitor) and Norton's System Doctor where users have reported use of the Disk Health sensor has prevented the creation of automatic checkpoints. NAV7 has also been reported as causing similar problems in certain circumstances. Other users have reported similar behaviour due to their always on cable or ADSL connection continually polling their HD and thus giving the impression that the system is never idle. It is quite possible that BlackIce is one such application. A significant number of users report that version 3 of Zone Alarm also prevent the creation of automatic checkpoints but this doesn't seem to affect all ZA users. Another user also reported that B's CLIP UDF packet writing software prevented the creation of automatic checkpoints. Basically you will have to do the hard work in determining what is interfering with the operation of System Restore by stopping the various background processes and activities that you have launching when you boot your system until you discover which is causing you the problems. A good place to start would be to look at any new application that you might have installed since you are positive that System Restore was last creating automatic checkpoints. > I ask these questions together because if it's not the modem and if I > can't find any check points then I don't think I'll be able to > restore it back before the bit rate went down. System Restore is unlikely to help you with your modem problems be they with your local hardware or, as I feel more likely, with the line between you and the exchange/central office. One suggestion however would be to create a new DUN connectoid, that is rather than use your existing dial-up settings create a new one. If the speed remains the same then the problem is external to your PC, if they return to normal, then the problem was with the settings in which case compare the new and old connector and see where the difference lies.  SignatureMike Maltby mike.maltby@gmail.com System Restore is unlikely to help you with your modem problems be they with your local hardware or, as I feel more likely, with the line between you and the exchange/central office. One suggestion however would be to create a new DUN connectoid, that is rather than use your existing dial-up settings create a new one. If the speed remains the same then the problem is external to your PC, if they return to normal, then the problem was with the settings in which case compare the new and old connector and see where the difference lies. Thanks Mike, I'll try that. Just finished with your suggestion Mike, but the results were the same. Still got a 21.6 connection. For test purposes only try removing/disconnecting any phone extensions in case the problem is due to one of your phones although I still feel the problem is likely to be external to your property and perhaps be a result of damage to the connection between your property and the exchange. SignatureMike Maltby mike.maltby@gmail.com > Just finished with your suggestion Mike, but the results were the > same. Still got a 21.6 connection. For test purposes only try removing/disconnecting any phone extensions in case the problem is due to one of your phones although I still feel the problem is likely to be external to your property and perhaps be a result of damage to the connection between your property and the exchange. Tried it, no change. try an old trick of telecom, reverse the leads on your teleco jack. do a dialup, check the speed. hangup the phone and within a minute redial, after connection check the speed again. If the speed changes even a small amount, you got line or teleco switching equipment problems. If your teleco provider is like ATT around here you'll need an act of congress to get it fixed.. > Just finished with your suggestion Mike, but the results were the same. > Still got a 21.6 connection. try an old trick of telecom, reverse the leads on your teleco jack. Ok, this will show my ignorance so forgive me. Could you explain how I would go about doing that? Something tells me that's something simple, but I'm not an expert on phone lines. phone station wire is red and green or tip and ring.. by reversing the connection you change the + to - and - to +.. :o) if the teleco line has a ground or loop impendence this might reduce it to a level that your modem tones will be able to pass signal at a higher rate.. Don't ask a telecom service person to explain it to you most of them i run into today are morons when it comes to basic terms and functions of electronic ckts.. > try an old trick of telecom, > reverse the leads on your teleco jack. > > Ok, this will show my ignorance so forgive me. Could you explain how I > would go about doing that? Something tells me that's something simple, but > I'm not an expert on phone lines. phone station wire is red and green or tip and ring.. by reversing the connection you change the + to - and - to +.. :o) if the teleco line has a ground or loop impendence this might reduce it to a level that your modem tones will be able to pass signal at a higher rate.. Don't ask a telecom service person to explain it to you most of them i run into today are morons when it comes to basic terms and functions of electronic ckts.. Are we talking about the line itself or the small box that the phone line plugs into. I'm beginning to believe that I nor any of my family is skilled enough to do this. either or. the incoming line from the box on the side of the house or the box on the side of the house itself.. if you do the little box the phone is pluged into, change the one that the computer modem is using.. > phone station wire is red and green or tip and ring.. > by reversing the connection you change the + to - and - to +.. :o) [quoted text clipped - 8 lines] > plugs into. I'm beginning to believe that I nor any of my family is skilled > enough to do this. Thanks. I guess if that doesn't work then it's a problem with Windstream. On a similar topic, what are the causes for dial-up networking errors 650, 718, and 720. I know for a fact that error 718 is a Windstream problem. RockyTSquirrel <gafa_usa@/nospam/hotmail.com> either or. the incoming line from the box on the side of the house or the box on the side of the house itself.. if you do the little box the phone is plugged into, change the one that the computer modem is using.. for error numbers you'll have to get one of the computer folks on that one. > Thanks. I guess if that doesn't work then it's a problem with Windstream. > [quoted text clipped - 7 lines] > if you do the little box the phone is plugged into, change the one that the > computer modem is using.. ISP data on speed is not always correct. If your activities appear normal, don't worry about the reported speed. There are many modem check programs (Norton, Dell etc.) that can check your basic functions. I don't know if any can diagnose beyond "it works or doesn't work". SignatureCorday > Hi guys, > [quoted text clipped - 12 lines] > > Thanks in advance. |
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