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Windows Forum / Windows Media / Devices / November 2004WMC will not install
Hi, can you help? I have tried numerous times to install Media Connect and the installation keeps failing. It goes through the motions of installing and then at the last bit just when you think its loaded the message I get is:- "The installation failed, and the rollback has been performed. -->The specified service already exists" No it doesn't. I did have an issue with .Net Framework but that has been resolved. I am inclined to think that there is probably something in the registry causing an issue where it believes it is loaded but I am not sure hence this request for assistance. Any help would surely be appreciated. Regards Gaz I've seen a number of installation problems around atl.dll. I don't have enough infomration from your original message to confirm that this is the problem in your case, but it couldn't hurt to check. Do you have atl.dll in your SYSTEM32 directory? If so, could you try a regsvr32 on it and retry the install? Let me know how that goes. Regards,  SignatureAlan Ludwig Software Design Engineer Windows Media Devices Group Microsoft Corp. P.S. The Windows Media Devices Group is hiring! http://www.microsoft.com/careers/search/details.aspx?JobID=36ebbf49-15ab- 482d-b4a6-cab377f1094f http://www.microsoft.com/careers/search/details.aspx?JobID=53cbed36-27e4- 4a62-8c4d-83bb9f43b7e3 This posting is provided "AS IS" with no warranties, and confers no rights. Hi Alan, Yes, atl.dll does exist in system32. I have run at cmd "regsvr32 atl.dll" which then registered. Tried installing windows media connect and again same problem! Any other ideas Gaz That has worked for a number of people. I don't have any other ideas. Do you have any more specific information about the error? SignatureAlan Ludwig Software Design Engineer Windows Media Devices Group Microsoft Corp. P.S. The Windows Media Devices Group is hiring! http://www.microsoft.com/careers/search/details.aspx?JobID=36ebbf49-15ab- 482d-b4a6-cab377f1094f http://www.microsoft.com/careers/search/details.aspx?JobID=53cbed36-27e4- 4a62-8c4d-83bb9f43b7e3 This posting is provided "AS IS" with no warranties, and confers no rights. No I don't sorry. Would you have any idea what is installed during the setup so I could possibly try removing these items manually? Gaz |
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