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Windows Forum / Windows Media / Devices / April 2005

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I just want to play a CD on my laptop - what does this mean?

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djsnonni - 24 Apr 2005 06:37 GMT
0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with
your sound device, such as a sound card or sound controller. You may
encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may
be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem,
see the Sound Troubleshooter in Windows Help or refer to your sound device's
documentation.
You do not have a sound device installed on your computer. Install a sound
device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000
Graham Hughes - 24 Apr 2005 22:33 GMT
Can you answer the questions set by the error message?
Is the sound card in use by another programme?
Have you checked for updated sound card drivers?
Do you have a sound card/device installed on the pc?
WMP error codes

http://www.microsoft.com/windows/windowsmedia/9series/player/playererrors.aspx

Signature

Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com

> 0xC00D11BA: Cannot play the file
> Windows Media Player cannot play the file because there is a problem with
[quoted text clipped - 9 lines]
> device, and then try to play the file again.
> Error ID = 0xC00D11BA, Condition ID = 0x00000000
djsnonni - 25 Apr 2005 12:40 GMT
I can answer the questions - the only one that was applicable was the one:
"Do you have a sound card/device installed?"  For some reason the laptop was
suddently without device even though a few days ago I was listening to music.
We downloaded new drivers (ESS1988) and it still didn't work.  We went to
dinner last night to a couple who are both more computer savvy than my
husband and I and he said that it sounds like my internal speakers have a
loose connection.  My husband is going to take the laptop apart and see if he
can reconnect.  If you have any other ideas/suggestions, please let me know!  
Thanks.

> Can you answer the questions set by the error message?
> Is the sound card in use by another programme?
[quoted text clipped - 20 lines]
> > device, and then try to play the file again.
> > Error ID = 0xC00D11BA, Condition ID = 0x00000000
Alan Ludwig [MS] - 25 Apr 2005 15:48 GMT
> it sounds like my internal speakers have a loose connection.

That can't be the root cause of the problem.  If the drivers were installed
and working propperly, and the speaker wire was loose then Media Player
would think that you had a sound card, but you wouldn't hear anything.

The best way to test the idea that the speaker wire was loose would be to
use a pair of headphones instead of the speaker laptop.  If the headphones
worked but the speaker didn't, then you're looking at a loose wire.

The problem is probably with your audio device.  Either the driver is not
installed, or it is disabled, or your audio hardware is disabled in the
BIOS.  Use device manager (start->run->"devmgmt.msc" without the quotes).
To see if you have audio hardware, it has a driver installed, and the
driver is not disabled.

Regards,

Signature

Alan Ludwig
Software Design Engineer
Windows Media Devices Group

This posting is provided "AS IS" with no warranties, and confers no
rights.

 
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