
Signature
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com
I can answer the questions - the only one that was applicable was the one:
"Do you have a sound card/device installed?" For some reason the laptop was
suddently without device even though a few days ago I was listening to music.
We downloaded new drivers (ESS1988) and it still didn't work. We went to
dinner last night to a couple who are both more computer savvy than my
husband and I and he said that it sounds like my internal speakers have a
loose connection. My husband is going to take the laptop apart and see if he
can reconnect. If you have any other ideas/suggestions, please let me know!
Thanks.
> Can you answer the questions set by the error message?
> Is the sound card in use by another programme?
[quoted text clipped - 20 lines]
> > device, and then try to play the file again.
> > Error ID = 0xC00D11BA, Condition ID = 0x00000000
Alan Ludwig [MS] - 25 Apr 2005 15:48 GMT
> it sounds like my internal speakers have a loose connection.
That can't be the root cause of the problem. If the drivers were installed
and working propperly, and the speaker wire was loose then Media Player
would think that you had a sound card, but you wouldn't hear anything.
The best way to test the idea that the speaker wire was loose would be to
use a pair of headphones instead of the speaker laptop. If the headphones
worked but the speaker didn't, then you're looking at a loose wire.
The problem is probably with your audio device. Either the driver is not
installed, or it is disabled, or your audio hardware is disabled in the
BIOS. Use device manager (start->run->"devmgmt.msc" without the quotes).
To see if you have audio hardware, it has a driver installed, and the
driver is not disabled.
Regards,

Signature
Alan Ludwig
Software Design Engineer
Windows Media Devices Group
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