I just bought a new PC with Vista home premium installed. I cannot seem to
play any subscription files on WMP11 once i download these to my PC. Playing
any other music files and music from URGE while on line plays just fine. I
am signed up on URGE as well as NAPSTER - both the same problem. I can
download the songs just fine, but once downloaded, i cannot play them on my
local library. Everytime try to play a song, i get a windows media player
message "Windows Media Player encountered a problem while playing the file.
For additional assistance, click Web Help" When bringing up the web help, it
comes up with a "error message C00D11B1"
Can anyone please help. How can I fix this.
Shaman - 06 Feb 2007 21:55 GMT
Hi,
Getting the same issue trying to figure out the problem. I assume
everything was working fine for you on WMP 10 and Windows XP
regards...
Leonardo Valencia - 11 Feb 2007 17:32 GMT
> I just bought a new PC with Vista home premium installed. I cannot seem to
> play any subscription files on WMP11 once i download these to my PC. Playing
[quoted text clipped - 7 lines]
>
> Can anyone please help. How can I fix this.
I experience the same problem in my new PC with windows vista home premium.
The technical detail error is:
C00D7159
The policies that the Input Trust Authority requires to be enforced are
unsupported by the outputs.
What this means is that the DRM license does not trust your sound system for
some reason (perhaps because you can obtain a HD digital stream out of it by
some means).
I have been looking all over the place and this seems to be pretty much
related to the particular sound system I have (The SigmTel High Definition
Sound). Is that the sound card that you have?
If so perhaps we can group everyone with this problem and pressure
Intel/Microsoft to release correct drivers for it, that might some day allow
protected content to be played.
Regards,
-Leonardo Valencia
Leonardo Valencia - 12 Feb 2007 22:52 GMT
> I just bought a new PC with Vista home premium installed. I cannot seem to
> play any subscription files on WMP11 once i download these to my PC. Playing
[quoted text clipped - 7 lines]
>
> Can anyone please help. How can I fix this.
Greeting I just figured the problem in my system, perhaps it will work on
yours, for more information look for the message with the subject (Solution
found to error C00D11B1).
-Leonardo Valencia
Shaman - 16 Feb 2007 17:43 GMT
Leonardo I am not able to find this Entry in My Regedit on Vista Any
Ideas ?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Audio
Shaman
Shaman - 21 Feb 2007 12:25 GMT
Is anybody found some fresh soultion for this error ? C00D11B1
Billy_F14 - 25 Feb 2007 00:17 GMT
I have the exact same problem. I can play the tracks by streaming from the
website but as soon as I download, they don't work anymore. I too, have the
sigmtel hi def audio (D975XBX2 motherboard). One other note, I just
reinstalled all my software/media after I experienced a hard drive crash and
had to buy a new hard drive. Worked fine before that. I think it's a DRM
issue but can't find a clear way to fix licenses in Vista. Only finding XP
solutions.
> Is anybody found some fresh soultion for this error ? C00D11B1
Jason - 26 Feb 2007 02:10 GMT
I'm having a similar problem. Streaming audio is fine. Once downloaded and
try to play it in media player 11 for XP Pro I get the following message:
Windows Media Player cannot play the protected file because a security
upgrade is required. Do you want to download the security upgrade? I click
upgrade and nothing ever happens. I got my music from Pepsi Access. I have
a Creative Labs Audigy (don't remember which version) sound card. The only
thing I've found to be a common issue is everyone is using Windows Media
Player 11. I hope my info helps any/all of us with this problem.
> I have the exact same problem. I can play the tracks by streaming from the
> website but as soon as I download, they don't work anymore. I too, have the
[quoted text clipped - 5 lines]
>
> > Is anybody found some fresh soultion for this error ? C00D11B1
Shaman - 27 Feb 2007 19:47 GMT
Yeah this is unbelievable now for some reason My Vista playing all DRM
protected content without a single issue. I just can not believe :-)
Crazy.
I going to re-install it again just to make it not working again and
try to do the same steps which I did and try to monitor what was the
Fix for that issue.
Regards,
Shaman
Jason - 28 Feb 2007 02:34 GMT
I try my files on A Windows Vista computer and they played perfectly, but
when I when to burn them the windows media player suddenly said I had no
rights at all. I couldn't even play the files. I closed the player and
re-opend it, tried to play the files and again they played fine but again as
soon as I tried to burn or sync them it said I had no rights. Also, Windows
media player 11 doesn't let you backup the licenses. If your Vista is
working please try to burn the DRM file to an audio CD and let me know if it
works for you. If it does please let me know what you did.
Thanks,
Jason
> Yeah this is unbelievable now for some reason My Vista playing all DRM
> protected content without a single issue. I just can not believe :-)
[quoted text clipped - 6 lines]
> Regards,
> Shaman
Shaman - 28 Feb 2007 13:20 GMT
Hello Jason
There is two questions about that.
First of all you should make sure you really do have rights for burn
files. If file plays fine it's just means you finally got the license
and nothing is interrupting you to play that file. But it's not means
that the license contains the rights for Burn.
There is really annoying bug with Windows Media Player 11 about
burning Media To CD unfortunately it's behave really unpredictable and
I did huge amount of testing. Sometimes it's even burn the file some
times not even the same file with the same license. But I did testing
on Windows XP and WMP 11
I really suggest for now to use WMP 10 it's pretty stable and bug
less. And I sure Burn function will work perfect if you have the
rights for burning. If you notice in WMP 11 it's not even display
License Information about the file correctly which is no good as
well.
Sometimes you just not able to read the information about the license
which you got and it's because WMP 11 doesn't display this information
correctly.
I keep working on all of this keep you posted if I find anything.
Regards
Yves - 04 Aug 2007 05:14 GMT
From Yves
How to switch to Media 10 when I try my version of XP not compatible Why
Could you help
> > I just bought a new PC with Vista home premium installed. I cannot seem to
> > play any subscription files on WMP11 once i download these to my PC. Playing
[quoted text clipped - 13 lines]
>
> -Leonardo Valencia
BroxiBear1873 - 13 May 2007 09:39 GMT
i had the same problems,it also stopped me playing mpeg/mpg file as well, i
also had SAMSUNG PC STUDIO installed, after un-installing this program i
found that everything went back to normal and everything plays OK now.
> I just bought a new PC with Vista home premium installed. I cannot seem to
> play any subscription files on WMP11 once i download these to my PC. Playing
[quoted text clipped - 7 lines]
>
> Can anyone please help. How can I fix this.
Nagendirarajah Ponnuchamy - 30 Jun 2008 08:11 GMT
> I just bought a new PC with Vista home premium installed. I cannot seem to
> play any subscription files on WMP11 once i download these to my PC. Playing
[quoted text clipped - 7 lines]
>
> Can anyone please help. How can I fix this.
Nagendirarajah Ponnuchamy - 30 Jun 2008 08:13 GMT
> I just bought a new PC with Vista home premium installed. I cannot seem to
> play any subscription files on WMP11 once i download these to my PC. Playing
[quoted text clipped - 7 lines]
>
> Can anyone please help. How can I fix this.