Heres the message it gives me, "Windows Media Player encountered an unknown
error. This can occur when another program or operating system component
encounters a problem but does not communicate the nature of the problem to
the Player." What should I do?
dazza - 30 Jun 2005 22:14 GMT
i had same problem for over a month no one has come back with an answer yet
if they do i will let you know. good luck
> Heres the message it gives me, "Windows Media Player encountered an unknown
> error. This can occur when another program or operating system component
> encounters a problem but does not communicate the nature of the problem to
> the Player." What should I do?
Stan Kay - 30 Jun 2005 22:28 GMT
I cannot guarantee that my solution will work for you but please try this
solution (which works for Win XP SP2) and let me know how you got on.
1.. Open My Computer
2.. Go to Tools | Folder Options
3.. Click the View Tab
4.. Select "Show Hidden Files and Folders"
5.. Check "Display Contents of System Folders"
6.. Uncheck "Hide Extensions for Known file types"
7.. Uncheck Hide Protected Operating Systems Files"
8.. Click OK
Then:-
1.. Navigate to C:\Documents and Settings\All Users\DRM
2.. Rename the DRM folder to DRMBACKUP
3.. In the Registry Editor (Start | Run | regedit), delete the following
subkeys:-
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DRM
HKEY_CURRENT_USER\Software\Microsoft\Windows Media\WMSDK\General
4.. Reboot your PC
5.. In Control Panel click "Add or Remove Programs"
6.. In the left Panel click "Add/Remove Windows Components"
7.. Uncheck "Windows Media Player" & click Next
8.. When done return to 6 above and check "Windows Media Player" & click
Next
Windows Media Player should now function correctly.
Good luck,
Stan Kay
> Heres the message it gives me, "Windows Media Player encountered an
> unknown
> error. This can occur when another program or operating system component
> encounters a problem but does not communicate the nature of the problem to
> the Player." What should I do?