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munkybrains - 18 Feb 2006 03:03 GMT

This problem started awhile ago and I have not been able to fix. Whenever I
try to play a downloaded video file and when I try to play videos online I
get dumped. I use to have no problems and now I can't look at videos online
at all. Everytime I try I get dumped offline and have to restart and now I
can't even play files that are downloaded. Can someone please help. I have
media player 10.

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zachd [MSFT] - 18 Feb 2006 06:17 GMT

Setting your connection speed will probably address this...
http://zachd.com/pss/pss.html#linespeed

Signature

Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

> This problem started awhile ago and I have not been able to fix. Whenever
> I
[quoted text clipped - 4 lines]
> can't even play files that are downloaded. Can someone please help. I have
> media player 10.

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munkybrains - 18 Feb 2006 08:17 GMT

I must not be looking at the page right or having a brain melt down. I did
the speed test but I don't seem to understand if I am actually getting
results. I noticed that some of the stuff in info talks about Norton problems
with SP2, I do have a Symantec Antivirus and Giant AntiSpyware, could these
be conflicting. I tried to do the speed test but I don't understand what I am
seeing (it says receiving 2.9 megabytes and right below it says 1.5
megabytes received). I so appreciate your help, and I think I need a little
more.

> Setting your connection speed will probably address this...
> http://zachd.com/pss/pss.html#linespeed
[quoted text clipped - 7 lines]
> > can't even play files that are downloaded. Can someone please help. I have
> > media player 10.

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zachd [MSFT] - 19 Feb 2006 01:01 GMT

Actually, once you determine your speed, set that under WMP's
Tools:Options:Performance so WMP doesn't have to look it up.

Signature

Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

>I must not be looking at the page right or having a brain melt down. I did
> the speed test but I don't seem to understand if I am actually getting
[quoted text clipped - 24 lines]
>> > have
>> > media player 10.

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munkybrains - 19 Feb 2006 20:39 GMT

I don't know exactly what to do with the information and am not sure I am
totally grasping it, sorry. It says receiving 8.8 megabytes, received 2.9
megabytes. That is the test I just did. Can you give me a hint on how to use
that information to fix my problem. Thank you in advance for all your help.

> Actually, once you determine your speed, set that under WMP's
> Tools:Options:Performance so WMP doesn't have to look it up.
[quoted text clipped - 27 lines]
> >> > have
> >> > media player 10.

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zachd [MSFT] - 19 Feb 2006 21:09 GMT

Hm. If I'm unclear, you could try actual product support-
http://zachd.com/pss/pss.html#psssupport
, who have much more experience in breaking issues down for people. =)

My suggestion right now is that you go to WMP's Tools:Options:Performance
tab. Click Choose Connection Speed. Select "T1" from that associated list.
Click OK.

What this does is bypass TAPI, which on some bad modems can conflict with
video playback.

Signature

Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

>I don't know exactly what to do with the information and am not sure I am
> totally grasping it, sorry. It says receiving 8.8 megabytes, received 2.9
[quoted text clipped - 37 lines]
>> >> > have
>> >> > media player 10.

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