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mlonghitter - 18 Feb 2006 05:12 GMT

I have started getting this message when I attempt to burn a cd using MP 10
on my new Dell Computer. The answers given on this post aren't working. When
I try to reinstall I get a message that a newer version is already installed
and installation must stop. How can I get rid of this message and start
burning CD's again.

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zachd [MSFT] - 19 Feb 2006 01:06 GMT

A reinstall would probably never fix this.
http://zachd.com/pss/pss.html#xpcdburn
should be much more helpful.

Signature

Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

>I have started getting this message when I attempt to burn a cd using MP 10
> on my new Dell Computer. The answers given on this post aren't working.
[quoted text clipped - 3 lines]
> and installation must stop. How can I get rid of this message and start
> burning CD's again.

Reply to this Message

mlonghitter - 19 Feb 2006 05:10 GMT

This did not help. When I tried to follow the suggestion and download the
update, I got a message saying that the service pack I had was newer than
what I was installing and I couldn't install it with service packs.

Thanks,

mlonghitter

> A reinstall would probably never fix this.
> http://zachd.com/pss/pss.html#xpcdburn
[quoted text clipped - 7 lines]
> > and installation must stop. How can I get rid of this message and start
> > burning CD's again.

Reply to this Message

joeskier - 28 Feb 2006 19:48 GMT

Please include me in your email chain when you get a solution.
I am experiencing the same problem with a brand new Dell system.
Dell wants to simply replace the CD-RW drive. MS won't help without
paying for tech support.

> I have started getting this message when I attempt to burn a cd using MP 10
> on my new Dell Computer. The answers given on this post aren't working. When
> I try to reinstall I get a message that a newer version is already installed
> and installation must stop. How can I get rid of this message and start
> burning CD's again.

Reply to this Message