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Windows Forum / Windows Media / Player / February 2006

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wmp.dll v. 10.0.0.3937 error

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PK - 20 Feb 2006 19:31 GMT
Somehow my WMP10 has become corrupted. Whenever I click on a media file I get
an error saying "windows media  player is not properly installed and needs to
be reinstalled. The file wmp.dll has a version 10.0.0.3990 where 10.0.0.3937
was expected" . Clearly, this is an error as my installer version is higher
than the one that was "expected".

At this point I wento add/remove windows components and I removed WMP10 from
my PC. Then I downloaded wmp from microsoft. com and tried to install it.  I
still got exactly the same message. Then I did a serach of my C: drive and
found 4 wmp.dll. I renamed  them all to wmp.old.dll and tried reinstall
again. and, nothing. I still got the same error.

Does anyone have any suggestions how to help me?
P4/3 GHz, 1GB Ram, GeForce5200, MCE 2005 (upgrade from v.2004).
glody - 21 Feb 2006 08:21 GMT
hey me too i have the same probleme pls someone help us!!!!!! thanks

> Somehow my WMP10 has become corrupted. Whenever I click on a media file I get
> an error saying "windows media  player is not properly installed and needs to
[quoted text clipped - 10 lines]
> Does anyone have any suggestions how to help me?
> P4/3 GHz, 1GB Ram, GeForce5200, MCE 2005 (upgrade from v.2004).
zachd [MSFT] - 21 Feb 2006 13:07 GMT
Run:
 c:\windows\inf\unregmp2.exe /UpdateWMP
if and only if wmp.dll is version 10.0.0.3990

Signature

Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

> Somehow my WMP10 has become corrupted. Whenever I click on a media file I
> get
[quoted text clipped - 16 lines]
> Does anyone have any suggestions how to help me?
> P4/3 GHz, 1GB Ram, GeForce5200, MCE 2005 (upgrade from v.2004).
PK - 21 Feb 2006 13:28 GMT
There is a seoparate post about this and I have tried it already.
Unfortunately, it does not work for me.
zachd [MSFT] - 21 Feb 2006 16:49 GMT
If that doesn't work for you, exactly what error are you getting?  If the
"version xxx was expected, yyy was found" error is what you were getting,
the only way that wouldn't work for you is if you were not an administrator
on the machine.

Signature

Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

> There is a seoparate post about this and I have tried it already.
> Unfortunately, it does not work for me.
PK - 21 Feb 2006 19:13 GMT
Thank you, I t worked. I run the .exe from within the wrong directory.
Robert Harmon - 23 Feb 2006 07:59 GMT
The command works from within the "c:\windows\system32\" directory just fine.

Thanks!

My problem started with an update from MicroSoft's website. It kept asking
for me to reinstall every time I started the program and then I would. Then
the auto-update would run and the problem would show up again.

> Run:
>   c:\windows\inf\unregmp2.exe /UpdateWMP
[quoted text clipped - 20 lines]
> > Does anyone have any suggestions how to help me?
> > P4/3 GHz, 1GB Ram, GeForce5200, MCE 2005 (upgrade from v.2004).
 
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