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Windows Forum / Windows Media / Player / February 2008

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WMP 9 won't play .avi files

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jbclem - 24 Feb 2008 10:02 GMT
Everytime I try to play an .avi file (movie), WMP 9 gives me the criptic error message "Windows Media Player has
encountered an unknown error".  So far I haven't had any luck figuring this out, the help files show nothing that I can
see.

Can someone give me some ideas or suggestions for this problem.

Thankx,

John
jbclem - 24 Feb 2008 10:25 GMT
Forgot to mention that I'm using Windows 2000.  The .avi file I'm currently trying to play will play ok in VLC, but I
can't get it, or any other .avi file, to play in Windows Media Player 9.00.00.2980.

John

> Everytime I try to play an .avi file (movie), WMP 9 gives me the criptic error message "Windows Media Player has
> encountered an unknown error".  So far I haven't had any luck figuring this out, the help files show nothing that I can
[quoted text clipped - 5 lines]
>
> John
Neil Smith [MVP Digital Media] - 24 Feb 2008 21:33 GMT
>Everytime I try to play an .avi file (movie), WMP 9 gives me the criptic error message "Windows Media Player has
>encountered an unknown error".  So far I haven't had any luck figuring this out, the help files show nothing that I can
>see.
>
>Can someone give me some ideas or suggestions for this problem.

Run GSpot http://www.headbands.com/gspot/ on the AVI file, and see if
it can diagnose which audio and video codecs are required for playback

You're probably just missing a decoder - if installing the required
decoder (often DivX : http://www.divx.com/divx/windows/codec/) I'd
check that your graphics card and sound card driver software is up to
date and nto causing playback errors.

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs
jbclem - 25 Feb 2008 11:51 GMT
Thanks for the suggestions...this was a ray of sunshine into my lack of knowledge about these things.  GSpot was just
what I needed.  I've got the .avi file working in WMP9, sound and video.  Only the subtitles are missing(it's an italian
film).  Do you have any suggestions about figuring out that problem.

John

> >Everytime I try to play an .avi file (movie), WMP 9 gives me the criptic error message "Windows Media Player has
> >encountered an unknown error".  So far I haven't had any luck figuring this out, the help files show nothing that I can
[quoted text clipped - 15 lines]
> Digital Media MVP : 2004-2008
> http://mvp.support.microsoft.com/mvpfaqs
Neil Smith [MVP Digital Media] - 25 Feb 2008 19:19 GMT
Yes - quite often subtitles end up in VobSub format, which means that
http://www.free-codecs.com/download/DirectVobSub.htm should fix that
up.

There are other subtitle formats though which that won't play - do you
know the file extension of the subtitle files ?

If they're text files it would be often one of .sub, .sami or .srt

HTH
Cheers - Neil

>Thanks for the suggestions...this was a ray of sunshine into my lack of knowledge about these things.  GSpot was just
>what I needed.  I've got the .avi file working in WMP9, sound and video.  Only the subtitles are missing(it's an italian
[quoted text clipped - 22 lines]
>> Digital Media MVP : 2004-2008
>> http://mvp.support.microsoft.com/mvpfaqs

------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs
jbclem - 27 Feb 2008 10:21 GMT
The subtitles file was a .srt...DirectVobSub took care of that problem also, at least with WMP.  Still don't have
subtitles showing with VLC but that's another story.

John

> Yes - quite often subtitles end up in VobSub format, which means that
> http://www.free-codecs.com/download/DirectVobSub.htm should fix that
[quoted text clipped - 38 lines]
> Digital Media MVP : 2004-2008
> http://mvp.support.microsoft.com/mvpfaqs
Neil Smith [MVP Digital Media] - 28 Feb 2008 20:00 GMT
VLC should have pretty much native subtitle support, there's a "lot in
the box" there : See the Subtitles support section under 'Video' on
this page for details http://www.videolan.org/vlc/features.html

'Text files (MicroDVD, SubRIP, SubViewer, SSA1-5, SAMI, VPlayer),
Vobsub' (and friends)

HTH
Cheers - Neil

>The subtitles file was a .srt...DirectVobSub took care of that problem also, at least with WMP.  Still don't have
>subtitles showing with VLC but that's another story.
[quoted text clipped - 48 lines]
>> Digital Media MVP : 2004-2008
>> http://mvp.support.microsoft.com/mvpfaqs

------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs
 
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