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Windows Forum / Windows Media / Player / May 2008iTunes broke my WMP?
I've got Windows Vista Ultimate 64-bit, all current patches up to but not including the recently released SP1 update. Windows Media Player is v11.0.6000.6344. I have an iPod Nano and iTunes recently prompted to automatically update itself, and, stupid me, I allowed it to do so, and now iTunes is at v7.6.2.9. I typically do all my music playback on the computer with WMP, and only use iTunes to load music onto my iPod. Since iTunes updated itself, my WMP is now broken when it comes to playing any of the MP3 files in my media library. I've confirmed that nothing untoward has happened to the files themselves, and iTunes quite happily plays the MP3 files w/o any problems. I get the following message box any time that I try to play a MP3 file in WMP: Title: "Windows Media Player" Text: "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file." Buttons: "Close" and "Web Help" It would appear that the iTunes update has mucked around with the codecs associated with MP3 files and now WMP is failing as a result of that. I don't see anything in Microsoft's online tech support kb articles regarding this issue and I wanted to find out if anybody else has run into this problem and found a fix for it. TIA, Chuck Nope...downloaded the same iTune update and it didn't affect my WMP10 a bit. WMP11 in my estimation is like a colicky baby and it doesn't take much to upset it. With Vista you have no choice...perhaps the MVPs can help you. - > I've got Windows Vista Ultimate 64-bit, all current patches up > to but not including the recently released SP1 update. [quoted text clipped - 39 lines] > > Chuck While I would not go as far as saying iTunes could not possibly affect WMP11, it is certainly the case that iTunes will not affect the codecs WMP11 uses. WMP11 uses 'DirectShow' filters (aka. codecs) which are totally different to the 'QuickTime Components' used by iTunes. A more typical problem that iTunes might cause is that it might take over ownership of specific file types so that if you double-clicked on one of them then iTunes would be used in preference to WMP11. Doing an update of iTunes might well cause such a change. However this does not sound at all related to your own problem. For what it's worth I always make a system restore point before updating iTunes OR Windows. On 13/5/08 15:25, in article eUaV5UQtIHA.2188@TK2MSFTNGP04.phx.gbl, "Chuck Chopp" <ChuckChopp@rtfmcsi.com> wrote: > I've got Windows Vista Ultimate 64-bit, all current patches up to but > not including the recently released SP1 update. Windows Media Player is [quoted text clipped - 36 lines] > > Chuck I'm reviewing the Microsoft Update history to see if it automatically installed anything related to WMP11 or its codecs. Perhaps something bad crept into the automatic update process. I had a serious problem on another Vista system back in March where Microsoft Update pushed out a damaged update that effectively killed the local Microsoft Update client and thus prevented the system from getting further updates w/o going thru an arduous manual process to restore the functionality. If I hadn't gotten that bad update before the recalled it, then the problem never would have occurred. Whatever has gone wrong with WMP11's codecs is pretty funky. It may be that perhaps not the specific file types, but the underlying document classes are damaged, in terms of the Explorer shell's various extension handlers that are registered for each document type. If I right-click on a .mp3 file in Explorer and choose "Properties", on the details tab, there is *nothing* displayed regarding the codec used for the file and nothing displayed about media information. It would appear that whatever broke WMP11 also impaired the shell's ability to gather the same type of information. > While I would not go as far as saying iTunes could not possibly affect > WMP11, it is certainly the case that iTunes will not affect the codecs WMP11 [quoted text clipped - 53 lines] >> >> Chuck you could try a mp3 tag editor program. i once found one that could strip all the tag info from mp3s. test it on a few mp3s first obviously :) have you tried playing a newly downloaded mp3, (not via pootunes)? or ripping a cd with wmp and playing the resulting mp3s? steve > I'm reviewing the Microsoft Update history to see if it automatically > installed anything related to WMP11 or its codecs. Perhaps something bad [quoted text clipped - 75 lines] >>> >>> Chuck What are the registry values under: HKEY_CLASSES_ROOT\.mp3\ShellEx ?  SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- > I'm reviewing the Microsoft Update history to see if it automatically > installed anything related to WMP11 or its codecs. Perhaps something bad [quoted text clipped - 75 lines] >>> >>> Chuck What URL does Web Help from that dialog take you to? SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- > I've got Windows Vista Ultimate 64-bit, all current patches up to but not > including the recently released SP1 update. Windows Media Player is [quoted text clipped - 36 lines] > > Chuck |
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