No sound on one web site using Mediaplayer 9

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homepc - 25 May 2008 13:08 GMT

http://mfile.akamai.com/9617/live/reflector:24662.asx

When I play this streaming video the audio properties are

Windows Media Audio 9.2
32 kbps, 32 kHz, stereo (A/V) 1-pass CBR

However there is no sound.

This is the first time I have encountered this problem. I am using Fire
Fox, Media Player 9 and Windows XP home.

I use FFDSHOW for codecs to view AVI's, but this is a streaming video and
the FFDS flags do not appear so I don't think they have anything to do with
this. If I use IE7 the results are the same.

Any suggestions?

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Jean Rosenfeld - 25 May 2008 17:16 GMT

I don't get sound either (WMP11). Are you sure that the stream contains
sound? It looks like a camcorder type stream. it could be video only..

> http://mfile.akamai.com/9617/live/reflector:24662.asx
>
[quoted text clipped - 13 lines]
>
> Any suggestions?

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homepc - 25 May 2008 17:52 GMT

I was wondering the same thing. I have checked other streaming video cam
sites for wild life and it seems anything with WM Audio 9.2 will not play
for me. Anything below that will.

I was looking for codecs or plugins for 9.2 but it seems they cannot be
installed on their own.

Not a big deal, but puzzling.

>I don't get sound either (WMP11). Are you sure that the stream contains
>sound? It looks like a camcorder type stream. it could be video only..
[quoted text clipped - 16 lines]
>>
>> Any suggestions?

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Jean Rosenfeld - 25 May 2008 18:16 GMT

You can download WMP 9 codec pack from several sites, (search internet),
e.g.
http://www.softsland.com/windows_media_player_9_codecs_pack/download.html

>I was wondering the same thing. I have checked other streaming video cam
>sites for wild life and it seems anything with WM Audio 9.2 will not play
[quoted text clipped - 25 lines]
>>>
>>> Any suggestions?

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homepc - 25 May 2008 20:37 GMT

Thanks for the link. I installed it, but still no fix.

> You can download WMP 9 codec pack from several sites, (search internet),
> e.g.
[quoted text clipped - 29 lines]
>>>>
>>>> Any suggestions?

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Neil Smith [MVP Digital Media] - 28 May 2008 23:19 GMT

It's possible the browser is starting up media player 6.4 rather than
WMP9 (it should look different than regular media player). Is it
playing directly in the web page, or starting the standalone player ?

If it's inside a web page, several options are available :

(1) Install the media player 6.4 codec package, which includes WMA9
(which is compatible with later versions like WMA9.2) from

http://www.microsoft.com/windows/windowsmedia/forpros/format/codecdownload.aspx
"Codec Installation Package for Windows Media Player 6.4"

(2) Install the Port25 firefox plugin from this site, which supercedes
the old and mostly-broken Netscape style browser plugin :
http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx

(3) Open the ASX link in media player 9 directly, using the Fie ->
Open menu, and pasting in the URL from Akamai
http://mfile.akamai.com/9617/live/reflector:24662.asx

HTH
Cheers - Neil

>Thanks for the link. I installed it, but still no fix.
>
[quoted text clipped - 31 lines]
>>>>>
>>>>> Any suggestions?

------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs

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cwdjrxyz - 26 May 2008 00:22 GMT

> http://mfile.akamai.com/9617/live/reflector:24662.asx
>
[quoted text clipped - 13 lines]
>
> Any suggestions?

I use XP home with 5 common browsers and WMP 11 and several other
players. Only the video appears on WMP 11 as well as on Real 11 and
Media Player classic. It is quite usual to use Windows video media at
no higher a level than 9 on a general site intended to be viewed by
most of the public. The reason for this is that 9 version encoded
video will play on WMP 10 and 11 as well as several other media
players. However WMP 10 and 11 can not be installed on a computer with
anything but an XP or Vista OS. Thus if one used any code new to WMP
for versions 10 and 11, it would not play properly on anything but XP
or Vista OSs. I always encode video for web pages using a version 9
encoder if I use a Microsoft video format at all.

I think, given the above, it is highly unlikely that any sound is
being sent. This is very usual for video cameras viewing animals or
landscapes. You could try to contact the owner of the page to make
certain they are not sending sound. However the domain that is putting
the video up is a company that puts up streaming video for many
others. They might or might not help you if you try to contact them.
Do as you wish, but I do not think it is worth you time hunting and
installing plugins hoping they will make the sound play when there is
a good chance that no sound is there.

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