How to stop this annoying update

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Waldy - 27 May 2008 16:20 GMT

Hi there,
I have WMP 10 on XP Pro and every now and then I get a
message saying a media update is available. The update will then try and
install WMP 10 which I already have and promptly fails. Why is it doing
this? Shouldn't it be trying to update to WMP 11 rather than 10 anyway?

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zachd [MSFT] - 28 May 2008 08:36 GMT

What lines contain "ERROR:" in the file c:\windows\wmsetup.log ?
Are you trying to update to WMP11? If so you can get it directly at the
Microsoft.com site.

Signature

Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

> Hi there,
> I have WMP 10 on XP Pro and every now and then I get a
> message saying a media update is available. The update will then try and
> install WMP 10 which I already have and promptly fails. Why is it doing
> this? Shouldn't it be trying to update to WMP 11 rather than 10 anyway?

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Waldy - 29 May 2008 15:43 GMT

Hi Zach,
the error is:

ERROR: Package 'WMP11AUsetup'. Result: 0x80072ee2.

I wasn't actually trying to do anything apart from use WMP . The update
notice keeps popping up.

> What lines contain "ERROR:" in the file c:\windows\wmsetup.log ?
> Are you trying to update to WMP11? If so you can get it directly at the
[quoted text clipped - 5 lines]
>> install WMP 10 which I already have and promptly fails. Why is it doing
>> this? Shouldn't it be trying to update to WMP 11 rather than 10 anyway?

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zachd [MSFT] - 29 May 2008 18:12 GMT

That's Error: Internet Timeout.

Is Windows Update giving you trouble otherwise?

Signature

Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

> Hi Zach,
> the error is:
[quoted text clipped - 14 lines]
>>> doing this? Shouldn't it be trying to update to WMP 11 rather than 10
>>> anyway?

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