Oh, no, WMP9 audio only!!!

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Toni - 11 Jun 2008 01:27 GMT

I hope someone can help me... I have windows media player 9 on Windows XP and no matter
what Windows video I play, WMP9 will only play the audio and not the video!

I can play video files normally with any other media player - Winamp, Miro Video Player,
etc. Only WMP9 won't show me the video.

Please, can someone help?

Toni

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Neil Smith [MVP Digital Media] - 15 Jun 2008 22:11 GMT

>I hope someone can help me... I have windows media player 9 on Windows XP and no matter
>what Windows video I play, WMP9 will only play the audio and not the video!
[quoted text clipped - 3 lines]
>
>Please, can someone help?

What sort of files are they ? If they're online, it should be possible
to test if a well configured site plays them back. BBC news is good :

A test to see what sort of video isn't working.

On this page http://news.bbc.co.uk/1/hi/video_and_audio/default.stm
just under the title "Video and Audio" at the top of the page, is a
link titled " BBC News bulletin". Clicking that opens a popup window
which will ask you to choose - pick Windows Media Player in the popup
window, and select High Quality

Does that video play properly in the browser ?

If it does, then most windows media video content should be fine, and
it's probably some sort of AVI file you're trying to play, which
requires a wider (almost unlimited) selection of decoders for playback

If that's the case - what does the filename of the video you're trying
to play end in ? Typical examples might be .wmv, .avi, .mpg or .mp4

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs

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Toni - 22 Jun 2008 21:03 GMT

"Neil Smith [MVP Digital Media]" wrote...

> >I hope someone can help me... I have windows media player 9 on Windows XP and no matter
> >what Windows video I play, WMP9 will only play the audio and not the video!
[quoted text clipped - 6 lines]
> What sort of files are they ? If they're online, it should be possible
> to test if a well configured site plays them back. BBC news is good :

Any and all files on my local hard drive - .wmv, .mpg, .avi. As I wrote, no matter what
Windows video I play, WMP9 will only play the audio and not the video!

> A test to see what sort of video isn't working.
>
[quoted text clipped - 5 lines]
>
> Does that video play properly in the browser ?

Yes, it seems that video from my browser plays fine!

> If it does, then most windows media video content should be fine, and
> it's probably some sort of AVI file you're trying to play, which
> requires a wider (almost unlimited) selection of decoders for playback

No, this is not a DivX issue.

> If that's the case - what does the filename of the video you're trying
> to play end in ? Typical examples might be .wmv, .avi, .mpg or .mp4

It doesn't matter what the filename is, Whether it's .avi, or .wmv, or .mpg - NOTHING
will play video on WMP9, only audio.

But the other video players I have will play these videos fine.

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Neil Smith [MVP Digital Media] - 24 Jun 2008 22:30 GMT

OK so the next thing I'd check is this : If you have some video card
with 2 outputs, for example a 2nd monitor connector or a TV out
connector, this is worth a try :

In WMP, go to Tools -> Options -> Performance -> Advanced button

Untick "Video mixing renderer", untick "Use Overlays" and untick "Use
primary surfaces"

If the video plays then, your monitor configuration in the monitor is
probably a bit back to front (eg the WMP is trying to play video on
the TV out, which isn't connected)

In that case, you'd have to tamper with your video card settings
applet and work out which monitor is which (usually there's a button
to "Identify monitors" in Start -> Control Panel -> Display Settings)

HTH
Cheers - Neil

>"Neil Smith [MVP Digital Media]" wrote...
>>
[quoted text clipped - 39 lines]
>
>But the other video players I have will play these videos fine.

------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs

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Toni - 30 Jun 2008 19:15 GMT

"Neil Smith [MVP Digital Media]" wrote...

> OK so the next thing I'd check is this : If you have some video card
> with 2 outputs, for example a 2nd monitor connector or a TV out
[quoted text clipped - 8 lines]
> probably a bit back to front (eg the WMP is trying to play video on
> the TV out, which isn't connected)

Neil, I tried what you have suggested, and it didn't work. WMP9 will play audio but NO
video regardless of the file extension (.mpg, .avi, .wmv, etc). But PowerDVD, EO-Video,
DivX Player, and Miro will play all these files normally.

Why WMP works with files embedded in webpages and not in standalone mode is a mystery to
me.

For now, I'm using PowerDVD to play all my windows video files.

Thanks for trying,

Toni

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