Getting the message DVD Decoder is not compatible

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RAS - 30 Jul 2008 16:37 GMT

“Windows Media Player cannot play the DVD because a compatible DVD decoder is
not installed on your computer” while trying to play a DVD video on Windows
Media Player 11.
I am running Windows XP Professional with SP2 and lastest security updates.
What do I need to do? I cannot play any DVD with audio and video.
I have the Window Validation Tool installed on the PC but when I try to
install WMP XP Pro 64bit or WM9codecs.exe to see if it will fix it - fail
with the vaildation question.
Thanks for your help

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RAS

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Neil Smith [MVP Digital Media] - 30 Jul 2008 23:10 GMT

>Windows Media Player cannot play the DVD because a compatible DVD decoder is
>not installed on your computer while trying to play a DVD video on Windows
[quoted text clipped - 5 lines]
>with the vaildation question.
>Thanks for your help

If DecCheck says you already have one, try to switch to a media center
compatible DVD decoder in the list :

http://www.microsoft.com/downloads/details.aspx?FamilyId=DE1491AC-0AB6-4990-943D
-627E6ADE9FCB&displaylang=en

If not, you'll have to buy or use a trial version decoder -
Nvidia and Elecard make versions with free trials to test out :

http://www.nvidia.com/object/dvd_decoder.html
http://elecard.com/products/products-pc/codec-pack/mpeg2-decoder-plugin/

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs

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