 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
Windows Forum / Windows Media / Player / September 2008Playing Video shared in Snapfish
My family frequently share video using Snapfish.com. I am able to hear the video but the video will not "play". I downloaded the latest version of Windows Media Player 11 for Windows XP as instructed by the Snapfish technical support. They are also unable to figure out why it won't play on my computer. It played just fine for them. Has anybody else had this problem? Any suggestions on how to resolve it? Apparently I'm missing some setting on my computer. What file types are these?  SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- > My family frequently share video using Snapfish.com. I am able to hear > the [quoted text clipped - 6 lines] > some > setting on my computer. The videos are from my daughter's Canon camera. I'm not really sure what file type they are but Snapfish only accepts certain types anyway. It's funny because when I'm at work I can view and hear the videos just fine, but when I'm at home I can VIEW them I can only HEAR them, so obviously it is something to do with my home computer. Any ideas?? > What file types are these? > [quoted text clipped - 8 lines] > > some > > setting on my computer. This is from the Snapfish website: "Videos must be in either MOV, AVI, 3gp or MPG (motion jpeg) format. They must also be shorter than 10 minutes in length." I hope this helps. > What file types are these? > [quoted text clipped - 8 lines] > > some > > setting on my computer. What's a sample URL that fails for you? SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- > This is from the Snapfish website: "Videos must be in either MOV, AVI, > 3gp [quoted text clipped - 15 lines] >> > some >> > setting on my computer. http://www1.snapfish.com/thumbnailshare/AlbumID=241810112/a=14216137_10017987/t_ =14216137 Try this one. I can hear the kids playing but nobody is moving. > What's a sample URL that fails for you? > [quoted text clipped - 17 lines] > >> > some > >> > setting on my computer. OK, so an MPEG clip. So you do see the kids, but the image doesn't move past the initial shot? What MPEG filters are listed under WMP's Help:About:Technical Support Information menu tool? SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- > http://www1.snapfish.com/thumbnailshare/AlbumID=241810112/a=14216137_10017987/t_ =14216137 > [quoted text clipped - 26 lines] >> >> > some >> >> > setting on my computer. I hope this is what you want: Type Name Binary Version video Sonic Cinemaster® DS Video Decoder CinemasterVideo.DLL 2.7.6.9084 video MainConcept (Nikon) MPEG Video Decoder nikondsmpeg.ax 1.0.0.76 video Roxio Smart Encoder MPEG2VidCodec.dll 8.0.5.51 video Roxio MPEG2 Video Decoder MPEG2VidCodec.dll 8.0.5.51 video Roxio Smart Decoder MPEG2VidCodec.dll 8.0.5.51 video Roxio MPEG2 Encoder MPEG2VidCodec.dll 8.0.5.51 audio Sonic Cinemaster® MCE Audio Decoder CinemasterAudio.DLL 2.5.4.1414 audio Nero Digital API Audio Decoder nDxAudDec.ax 1.0.4.60 audio MainConcept (Nikon) MPEG Audio Decoder nikondsmpeg.ax 1.0.0.76 audio Roxio Audio Decoder (DVD) RoxioDVDAudio.dll 8.0.5.51 > OK, so an MPEG clip. > So you do see the kids, but the image doesn't move past the initial shot? [quoted text clipped - 32 lines] > >> >> > some > >> >> > setting on my computer. How and why do you have four MPEG decoders present? That many different decoders is often problematic. You might want to use a DirectShow filter tool or maybe DecCheck to set perhaps the Roxio decoder there as default. SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- >I hope this is what you want: > [quoted text clipped - 51 lines] >> >> >> > some >> >> >> > setting on my computer. Could you please explain to me in detail how to do this? I know software, I don't know this sort of thing!! > How and why do you have four MPEG decoders present? That many different > decoders is often problematic. [quoted text clipped - 57 lines] > >> >> >> > some > >> >> >> > setting on my computer. It's not an easy task, which is why it's important to be careful what codecs you install. Microsoft has historically trusted companies to install well-behaved codecs. They haven't always done so. =( If you go here: http://zachd.com/pss/pss.html#mpeg2 there's a pointer to the Windows XP Video Decoder Checkup Utility - that's the "deccheck" I'm referring to - it should be relatively straight-forward to use, hopefully. =\ SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- > Could you please explain to me in detail how to do this? I know software, > I [quoted text clipped - 67 lines] >> >> >> >> > some >> >> >> >> > setting on my computer. Zach, you are being so patient with me and I really appreciate it but I really need some help here. I clicked on your link and downloaded the Utility but now I don't understand what to do. Please explain to me how to "decode" this stuff.. . > It's not an easy task, which is why it's important to be careful what codecs > you install. Microsoft has historically trusted companies to install [quoted text clipped - 77 lines] > >> >> >> >> > some > >> >> >> >> > setting on my computer. What happens when you run it? =) This isn't easy stuff: this is why I get really agitated when people fob off bad codecs onto users. =( SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- > Zach, you are being so patient with me and I really appreciate it but I > really need some help here. I clicked on your link and downloaded the [quoted text clipped - 94 lines] >> >> >> >> >> > some >> >> >> >> >> > setting on my computer. Nothing. It didn't do anything and now I don't know how to get back into it to try it again. > What happens when you run it? =) > [quoted text clipped - 99 lines] > >> >> >> >> >> > some > >> >> >> >> >> > setting on my computer. I figured out how to go back into the Decoder. Everytime I click on any other option it gives me the message that it may not be compatible with WM10. I downloaded WMP11. > Nothing. It didn't do anything and now I don't know how to get back into it > to try it again. [quoted text clipped - 102 lines] > > >> >> >> >> >> > some > > >> >> >> >> >> > setting on my computer. DecCheck is pretty old and doesn't even know about WMP10. It just means "WMP in general". =\ SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- >I figured out how to go back into the Decoder. Everytime I click on any > other option it gives me the message that it may not be compatible with [quoted text clipped - 126 lines] >> > >> >> >> >> >> > some >> > >> >> >> >> >> > setting on my computer. I set the Roxio MPEG2 Decoder as the default. It would NOT uncheck the original one that it had already checked. I tried to open my video again and it sitll won't do it. Is this a hopeless cause? If so, just let me know. I don't want to keep bugging you!!! :( > Nothing. It didn't do anything and now I don't know how to get back into it > to try it again. [quoted text clipped - 102 lines] > > >> >> >> >> >> > some > > >> >> >> >> >> > setting on my computer. This list here corresponds to the actual binaries that are providing MPEG2 support. If the binaries that you didn't want were renamed to "whatever.STOPWORKING", they wouldn't work and then the ones you did want to use should get pulled in. This is a juvenile approach to filter management which would be better met by running a DirectShow Filter Manager tool. This type of action is probably outside the knowledge of most all non-power users and I would not expect you to know how to use these tools on your own. This gets back to: somehow you got a large number of random MPEG codecs on your system. What might have installed those? Knowing that would likely correlate to an ability to remove that software to see if you get back to "normal". SignatureSpeaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- >I hope this is what you want: > [quoted text clipped - 51 lines] >> >> >> > some >> >> >> > setting on my computer. |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.