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Windows Forum / Windows Media / General Topics / October 2008

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Media Player 11 continues to run in background after closing

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Steve B. - 18 Feb 2007 20:50 GMT
Hi all,

I was hoping that someone could help me. I really think that I might
be missing some setting or something on Media Player 11 which is
causing my problem. Although I have read that many others are
experiencing the same issue, but I have not found a solution anywhere
yet.

When viewing any video file or listening to any audio file, etc. and
then closiong Media Player 11, Media Player appears to close, but acts
more as if  it is minimized. Even though it does not appear in the
toolbar,  I can still hear the sound from the content and then if I
click on the Media Player icon to re-open it, the video is still
playing as if it never stopped. I have found that I have to eiterh
manually hit the stop buttone from within Media PLayer and then close,
or I have to Ctrl+Alt+Del and kill the process.

I am running Windows XP Media Center edition 2005 with all all of the
most recent updates. I also have Dual NVIDIA GeForce 7950, quad SLI
video cards and a Creative Labs XFi Pro Elite sound card. All of the
drivers are up to date.

Is this a known issu?  Or, am I simply missing some setting
that will stop this from happening? From what I have read, this seems
to be a know intermittent bug that is not limited to WMP version 11.
Others have posted experiencing this problem with versions 9-11. Does
anyone know a fix, work around or even an add on product that will
reslove this?
Thanks in Advance!!!
Regards,

Steve B.
Media-Man - 19 Feb 2007 14:42 GMT
Try reinstalling WMP11and see if the setup can replace any corrupt files in
the program. If not I would just keep looking around the internet to see if
anyone can give you a solution to it, I will try and help by looking for you
over the next few days
Signature

All the Best
Josh Chandler
http://www.techoriphic.com

> Hi all,
>
[quoted text clipped - 28 lines]
>
> Steve B.
Steve B. - 19 Feb 2007 15:39 GMT
Thanks Media-Man

I have tried uninstalling and reinstalling twice, but still the same
issue. It's wierd that I have WMP11 on another computer in my home and
do not have this issue. I have WMP configured the same on both systems
too, but the systems are not the same in terms of hardware. The system
that is giving me issues is a much higher end system.

>Try reinstalling WMP11and see if the setup can replace any corrupt files in
>the program. If not I would just keep looking around the internet to see if
>anyone can give you a solution to it, I will try and help by looking for you
>over the next few days
Cap - 21 Feb 2007 16:07 GMT
Have you tried running

sfc /scannow

Let the system file check run to completion and see if that makes any
changes to the result.

as posted by Neil Smith in "cannot run windows media player - bad image?"
It may be a corrupt file but it might be in Windows rather than WMP.  Just a
thought.

Cheers
Cap

Signature

WinXP Home SP2
Athlon 64 3000+
1GB RAM
Nvidia FX5900XT 128MB
160GB HD
DVD-RW/RAM

> Thanks Media-Man
>
[quoted text clipped - 8 lines]
> >anyone can give you a solution to it, I will try and help by looking for you
> >over the next few days
zfield - 05 Mar 2007 23:30 GMT
I have the EXACT same problem. what i find really messed up is it will continue to run in the background if you click 'X' (or alt-f4) BUT it seems to close nicely if you go to file -> exit

Another Windows quality product.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
Makoto - 09 Mar 2007 21:40 GMT
I'm having this same problem too.  

I am running Windows Vista Ultimate 64-bit edition, and using WMP 11 that came with it.  

When I click on the X to close it, it's still running.  Have to go to task manager to close it.

I haven't really spent a lot of time troubleshooting the issue.

My guess is that it could be an issue with a 3rd party codec, not really sure what else could cause it.

I had Windows Vista Ultimage 64-bit edition on my machine before, but I was running an Athlon 64 X2 processor.  I had to re-install Windows Vista when I upgraded to an Intel Quad Core Extreme processor.  Ever since I did a clean re-install, WMP11 has been acting funny.  Worked fine before on my AMD setup.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
zachd [MSFT] - 14 Mar 2007 06:08 GMT
WMP won't shut down if and only if something is specifically refusing to let
it shut down.
http://zachd.com/pss/pss.html#wontstop
kinda covers the basics here.  Either something else that is still using WMP
is still open (most likely) or one of the drivers is locking up on shutdown.

Signature

Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

> I'm having this same problem too.
>
[quoted text clipped - 17 lines]
> EggHeadCafe.com - .NET Developer Portal of Choice
> http://www.eggheadcafe.com
Sir_NightSky - 27 Mar 2007 06:44 GMT
This is just a thought, but it seems to me that I didn't star
experiencing this problem until I started playing Full Tilt Poker
which I've noticed has a problem (on my Vista machine, not mac) wit
the sound turning off after about an hour with multiple tables going.
I don't think I had the WMP problem before Full Tilt.

Just a thought, I'm sure it's probably caused by other programs too
but it would be interesting if FT was the only one to mess with WMP.

... just another item in a long list of irritating things sinc
upgrading..

--
Sir_NightSky
Andy A - 06 Aug 2007 07:38 GMT
I've been having the same problem as you too. I recently stumbled upon this site:

http://zachd.com/pss/pss.html#wontstop

I read the part that says to update sound card drivers and graphics card drivers. So i decided to try sound first (since it was the sound that wasn't stopping) And Bingo, it worked.

I did a clean install, and Vista found a driver that worked for my soundcard automatically from the internet (Yay Vista!) but, it wasn't the updated one.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
jeffareid - 25 Mar 2008 21:50 GMT
> WMP won't shut down if and only if something is specifically refusing to let
> it shut down.

It's just a bug in WMP, or some common codec. I've seen the same issue on
multiple systems, at home, at work, and even on computers at a local
retailer. Doesn't matter if the OS is XP or Vista. Doesn't matter if the
source is from a hard drive or from a web site.

The bug I've noticed occurs if WMP is terminated while playing a video,
apparently before all of the video is cached. Regardless of the size of the
video or the amount of uncached data, the process "wmplayer" will continue to
run for about 10 seconds after closing the WMP window. During this 10 second
period, WMP can't be run again. The work around is to go into task manager
and end the "wmplayer" process, in which case, WMP can be immediately after
ending the "wmplayer" process.

If I use a different media player, such as Nero Showtime, this problem
doesn't exist, so I doubt it's really related to a codec or some other
background activity.

I have a lot of videos on my web site (mostly racing game videos), and when
checking a forum post with links to multiple videos, I start up task manager
so I can quickly end "wmplayer" after checking each video link and aborting
WMP.
jeffareid - 25 Mar 2008 21:55 GMT
Being able to edit posts would be nice, hit post instead of preview.

> The work around is to go into task manager and end the "wmplayer" process,
>  in which case, WMP can be immediately after ending the "wmplayer" process.

... WMP can be immediately run again afer ending ...

> task manager  ... quickly end "wmplayer" after checking each video link
> aborting WMP

aborting WMP, then clicking on the next link to run WMP without having to
deal with the 10 second delay.
wintersfj - 27 Oct 2008 01:31 GMT
I also have Vista Ultimate and I also must Ctrl - ALt - Del to close the
Media player process and Outlook process before I can run them, if I
have opened them more than a few times. I have found many people on the
net with the same problem. Microsoft products are not cheap, but I would
not mind the money as much if they fixed their bugs.

Signature

wintersfj

http://forums.techarena.in

zachd [MSFT] - 31 Oct 2008 02:04 GMT
This indicates that something else on the system told the player not to shut
down.

Was/is there a portable device attached to the system?  That's the usual
culprit.

Signature

Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

>
> I also have Vista Ultimate and I also must Ctrl - ALt - Del to close the
> Media player process and Outlook process before I can run them, if I
> have opened them more than a few times. I have found many people on the
> net with the same problem. Microsoft products are not cheap, but I would
> not mind the money as much if they fixed their bugs.
Andy A - 06 Aug 2007 07:40 GMT
I've been having the same problem as you too. I recently stumbled upon this site:

http://zachd.com/pss/pss.html#wontstop

I read the part that says to update sound card drivers and graphics card drivers. So i decided to try sound first (since it was the sound that wasn't stopping) And Bingo, it worked.

I did a clean install, and Vista found a driver that worked for my soundcard automatically from the internet (Yay Vista!) but, it wasn't the updated one.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
Andy A - 06 Aug 2007 07:58 GMT
Sorry for posting twice.

Anyway, find out what kind of soundcard you have, go to the manufacturers website, find the most recent Vista Driver, download it and install it. That should solve your problem, if you haven't figured it out already.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
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