Windows media player 11

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David - 25 Apr 2007 03:42 GMT

Sometimes i recieve video clips (wmv) and the video plays fine but the audio
is missing. it is random when it happens but I am clueless as to why this
happens. I upgraded from WMP 10 to 11 and reinstalled 11 3 times. I am
running winXP SP2 How can I find a answer or solution to this issues?

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Neil Smith [MVP Digital Media] - 28 Apr 2007 18:32 GMT

>Sometimes i recieve video clips (wmv) and the video plays fine but the audio
>is missing. it is random when it happens but I am clueless as to why this
>happens. I upgraded from WMP 10 to 11 and reinstalled 11 3 times. I am
>running winXP SP2 How can I find a answer or solution to this issues?

If you go to WMP menu, choose File -> Properties while the video is
playing, and it indicates a Mono Audio codec, it could be this problem
http://www.w3exchange.com/t674-3-a-bug-in-wmp-91011.html

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs

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