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Windows Forum / Windows Media / General Topics / June 2007Having quite a few problems with WMP11
I've had a few problems with WMP11 since I switched to Vista. I guess the main one is that it keeps randomly removing artists from my library. Tracks will still play if they're part of a playlist, but I have to re-add the artist. It's not even obscure unplayed ones either - the latest one was Children of Bodom, and lastfm lists them as my 11th favourite artist The other one is that it won't show the length of many of my playlists in the playlists screen. It shows the number of tracks and the length of three of the 8 playlists I have set up, but not the rest. And when I try the 'select all the items and it'll display in the chrome' thing - it doesn't. It tells me the number of items, but not the total length. Tharrick, The duration thing you're seeing is typically caused by content that doesn't have a duration in the file header. Are you using WAV content? By "randomly removing artists from my playlist, are you saying the whole albums by that artist disappears or is the content still listed in the library it's just that the artist metadata is no longer present?  SignatureThanks! Mike Poz [MSFT] -------------------- This posting is provided "AS IS" with no warranties, and confers no rights. > I've had a few problems with WMP11 since I switched to Vista. > I guess the main one is that it keeps randomly removing artists from my [quoted text clipped - 6 lines] > 'select all the items and it'll display in the chrome' thing - it doesn't. It > tells me the number of items, but not the total length. > Tharrick, > [quoted text clipped - 4 lines] > albums by that artist disappears or is the content still listed in the > library it's just that the artist metadata is no longer present? By 'randomly removing artists from my library' I mean that the artist is no longer in the library - all the information on them is gone, their entry disappears from the library entirely. Any tracks I have in playlists remain in playlists though and play fine. Okay, let's try something. Interestingly enough, a corrupted media library database file can cause all kinds of strangeness, and given that you're actually having library issues, let's see if this will resolve the issue. Go to this website: http://www.zachd.com/pss/pss.html#medialibrary and follow the instructions for Vista on resetting your library. Please ignore the MDAC note at the top of that section, that's for very old versions of Windows. SignatureThanks! Mike Poz [MSFT] -------------------- This posting is provided "AS IS" with no warranties, and confers no rights. > > Tharrick, > > [quoted text clipped - 9 lines] > disappears from the library entirely. Any tracks I have in playlists remain > in playlists though and play fine. Cheers - i've renamed my media player folder, hopefully that'll resolve it. As for the playlist durations not displaying, at least half of the playlists that have the problem are made up entirely of mp3 files, not wav. Even after the media library reset? Our code reads the values out of the MP3 files headers, so if your media library is working properly and the MP3 files all have a valid duration in their header, then the duration should work. Right click one of the MP3 files in Windows Explorer, select the Summary tab and then make sure you're in the advanced view. Can you see the duration there? SignatureThanks! Mike Poz [MSFT] -------------------- This posting is provided "AS IS" with no warranties, and confers no rights. > Cheers - i've renamed my media player folder, hopefully that'll resolve it. > > As for the playlist durations not displaying, at least half of the playlists > that have the problem are made up entirely of mp3 files, not wav. Even after that. Yup, got a valid duration in there. Okay, let's try a different approach. Try creating a new profile and scanning the content into that profile's media library. Do you see the duration there? SignatureThanks! Mike Poz [MSFT] -------------------- This posting is provided "AS IS" with no warranties, and confers no rights. > Even after that. > > Yup, got a valid duration in there. I have no idea how to create a new profile Also, my library isn't fixed - it just deleted half of itself - playlists, artists, tracks, the works. > Okay, let's try a different approach. > [quoted text clipped - 6 lines] > > > > Yup, got a valid duration in there. OK, new profile created. Still doesn't have the duration of the playlist in there. All the tracks in the playlist have a duration listed in the media library (on both profiles). Wait, I don't think I'm understanding you. I thought you told me the tracks didn't display the duration. Now you're not saying that, it looks more like you want a compiled playlist duration. All this time you've wanted to know what the duration of all the combined tracks in one playlist is? This is addition to some artist data that seems to keep disappearing on you, right? SignatureThanks! Mike Poz [MSFT] -------------------- This posting is provided "AS IS" with no warranties, and confers no rights. > OK, new profile created. Still doesn't have the duration of the playlist in > there. > > All the tracks in the playlist have a duration listed in the media library > (on both profiles). I did say in my first post 'The other one is that it won't show the length of many of my playlists in the playlists screen. ' What I want is to see, when I go into the library and select 'playlists' from the bar on the left, is the total duration of my playlist In addition, whole sections of my library are spontaneously removing themselves from the library (but the files remain on my hard drive) - for example, I may find when I go into my library that many artists beginning with 'd' are no longer recorded in the library, or that many of my playlists are no longer there. My apologies, I read into that something else. I read into it that the items *in* the playlists had no durations. Not that there wasn't a duration total for the playlist. Reading the original post the word "total" doesn't exist there. Okay, with *that* understood, you're sadly out of luck with WMP 11. It's a complaint that we've received from many customers about WMP 11 and it's being re-addressed for the next version. Someone figured that nobody would care so it got removed. Now they see that it was not the correct thing to do and so in the next version it should be back. Sorry for the confusion and wasting of your time in trying to resolve this. SignatureThanks! Mike Poz [MSFT] -------------------- This posting is provided "AS IS" with no warranties, and confers no rights. > I did say in my first post 'The other one is that it won't show the length of > many of my playlists in the playlists screen. ' [quoted text clipped - 6 lines] > with 'd' are no longer recorded in the library, or that many of my playlists > are no longer there. OK, cheers for helping anyway. I'll wait around for the next version - got no other choice, since I'm running vista :P Any advice on the other problem? 'Cause it's getting a bit irritating having to constantly reimport whole chunks of my library every few days. I went back through the posts and I'm still unclear about something. You say the artists disappear but the playlists you created still contain them. Are the actual music files still referenced in the general WMP library under the Songs node or are they no longer there as well? If they're no longer in the library in any manner other than the playlists you created, are the disappearing artists files on an external hard drive or network location? SignatureThanks! Mike Poz [MSFT] -------------------- This posting is provided "AS IS" with no warranties, and confers no rights. > OK, cheers for helping anyway. I'll wait around for the next version - got no > other choice, since I'm running vista :P > > Any advice on the other problem? 'Cause it's getting a bit irritating having > to constantly reimport whole chunks of my library every few days. The actual music files are no longer referenced anywhere in the library, except for within the playlists that some of them appear in. Some are on an external, and some on my internal. Both go missing. If it were external only, I would suggest that Windows is, from time to time, "loosing" the drive, but an internal drive becoming unavailable is not common. To be honest, I have absolutely no idea whe you're experiencing this, I've pretty much run into a wall. The only thing I can think of is that there's something about your system configuration that's causing this behavior but I wouldn't have the slightest idea where to go from here. SignatureThanks! Mike Poz [MSFT] -------------------- This posting is provided "AS IS" with no warranties, and confers no rights. > The actual music files are no longer referenced anywhere in the library, > except for within the playlists that some of them appear in. Some are on an > external, and some on my internal. Both go missing. A question: Is it always the *same* artists that disappear or does it rotate through different artists? SignatureThanks! Mike Poz [MSFT] -------------------- This posting is provided "AS IS" with no warranties, and confers no rights. > The actual music files are no longer referenced anywhere in the library, > except for within the playlists that some of them appear in. Some are on an > external, and some on my internal. Both go missing. There are a few which vanish just about every time, but there'll usually be a few vanish that hadn't before as well. And since the majority of my music collection is on the one hard drive, I'd have thought that if windows 'lost' it, most of my library rather than just chunks would vanish. Hmm... Okay, if it were the same artists consistantly, then I would either suggest something about those files or the location of the drive that they're on. I dunno. I'm at a complete loss here, I don't know why this is happening. We've tried resetting your library, tried creating a new profile, both with the same results. It's almost like there's a backup program that is reverting your library because it's obviously not corrupted. SignatureThanks! Mike Poz [MSFT] -------------------- This posting is provided "AS IS" with no warranties, and confers no rights. > There are a few which vanish just about every time, but there'll usually be a > few vanish that hadn't before as well. > > And since the majority of my music collection is on the one hard drive, I'd > have thought that if windows 'lost' it, most of my library rather than just > chunks would vanish. |
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