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Windows Forum / Windows Vista / Administration / May 2008

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Help! I screwed up my sons laptop

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WOFT - 07 Apr 2008 18:53 GMT
:( Yesterday my wife and I confiscated our sons laptop due to poor
grades. While we had it we decided to create an administrator account
and to implement parental controls. The way we did this was to change
his account from administrator to standard user and change the current
generic account that was there to an administrator account. We password
protected it and set our parental controls. The problem we face now is
when the computer is turned on only one account is displayed as an
option. This account is our sons and as mentioned it was changed to a
standard user. The admin account is within his account. He tried to
access something and it prompted him for permission. When my wife and I
entered our password it will not accept it. Correction, it doesnt say it
is the wrong password it says "Logon Failure, the user has not been
granted the requested logon type at this computer"... I tried to go to
the control panel and this computer will not let me access anything
administrator related. Every time it prompts for a password it gives me
the same "logon failure" comment. I wanted to restore it back to another
restore point but he has never set it up to create restore points. I
asked him if he got any discs with it but again, he has no discs for the
computer. Is this just an issue of me finding the right door or screen
to enter my admin password? Where do I go to fix this? As it stands I
have an admin account set up WITHIN a standard user account. I'd like to
start over and separate the two. PLEASE HELP!! I have gone from
responsible parent to the biggest A-hole in the world to my son.

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WOFT

f/fgeorge - 07 Apr 2008 22:22 GMT
>:( Yesterday my wife and I confiscated our sons laptop due to poor
>grades. While we had it we decided to create an administrator account
[quoted text clipped - 19 lines]
>start over and separate the two. PLEASE HELP!! I have gone from
>responsible parent to the biggest A-hole in the world to my son.

Try this...click start, logoff, and then type Administrator as the
user name, then type the admin password your son created when he first
started using the pc. If he did not try leaving it blank. That should
get you on as Administrator on the pc. Then make sure you know the
password, or create one, and then go back on as your son and delete
that Admin account and ONLY use the MAIN one.
f/fgeorge - 08 Apr 2008 12:40 GMT
>>:( Yesterday my wife and I confiscated our sons laptop due to poor
>>grades. While we had it we decided to create an administrator account
[quoted text clipped - 19 lines]
>>start over and separate the two. PLEASE HELP!! I have gone from
>>responsible parent to the biggest A-hole in the world to my son.

To get to the restore point, when booting the pc press the F8 key and
you will get a list of ways to boot the pc, press ESC and the timer
will stop its countdown so you can chose wisely. Chose the option to
boot from a previously known working config. This happened with my
sons laptop, not being able to boot properly, and we found the restore
points in there.
DEE - 31 May 2008 10:36 GMT
That is exactly the same what happened to my laptop computer. Ive tried
everything i can find in the net like:

1. system restore - cant do it need admin permission
2. system restore by pressing F8 before windows boots - guess what...last
known good configuration is the same as before
3. using RUN (type 'run as administrator') - doesnt work it still needs
admin permission
4. on safe mode with command prompt then type 'rstrui.exe' - doesnt work
still needs admin permission

The bottomline is that the UAC needs admin permission which it would not
grant even if your password is correct---im sure my password is correct
otherwise it will say 'unknown username or bad password', right.

I guess my last resort is to do recovery using recovery manager (press F11)
or recovery disks and bring my computer to its factory setting.

Now, the question is did we screw up or windows vista screwed us up?

> >>:( Yesterday my wife and I confiscated our sons laptop due to poor
> >>grades. While we had it we decided to create an administrator account
[quoted text clipped - 26 lines]
> sons laptop, not being able to boot properly, and we found the restore
> points in there.
f/fgeorge - 31 May 2008 12:13 GMT
>That is exactly the same what happened to my laptop computer. Ive tried
>everything i can find in the net like:
[quoted text clipped - 15 lines]
>
>Now, the question is did we screw up or windows vista screwed us up?

The answer is a little bit of both...you did by changing the account
type BEFORE creating another account. Vista did by letting you do it!

Have you called Tech Support for who made the laptop? They may have a
way, or you could find a local geek at the mom and pop computer store
that has the time to figure this out. I would do a FULL computer
backup, take the drive out and then connect it thru an adapter and
copy everything off. My son has a Dell laptop that was having
problems, I called Dell and even went thru their online tech support
forum, long story short, they sent me the Vista reinstall disks for
free. It took time, I had to hold my temper many, many times
especially when the lady told me the motherboard was bad even though I
could still get in using a boot cd, but not thru the normal boot
process. A bad MB would not let you boot at all if that was really the
problem. I now have the disks in a safe place. We were able to fix it
by going to a restore point of several months back.
t-4-2 - 31 May 2008 18:47 GMT
--------------------------------------------------------------------------------------------------------
Hello Dee,
Here is a link to help you solve your problem. In your situation, you can
use either Method Three, or Four if you have vista installation DVD. The
other methods will not apply. Let me know what's is the result.
http://www.vistax64.com/tutorials/102005-reset-user-account-password.html
-----------------------------------------------------------------------------------------------------------
> That is exactly the same what happened to my laptop computer. Ive tried
> everything i can find in the net like:
[quoted text clipped - 51 lines]
>> sons laptop, not being able to boot properly, and we found the restore
>> points in there.
 
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