Windows Forum / Windows Vista / File Management / April 2006
5308-64: Serious file I/O issue?
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Vista Tester - 31 Mar 2006 14:33 GMT I'm finding serious problems (system lock/crash) trying to xfer files from a shared folder across a network. So far, it only seems to be a problem in the 64-bit version of Vista.
Try placing a 50MB file in the Public folder on a 64bit system. Make sure sharing is turned on. Then, go to another machine and try to copy the file through the network. If that works, then try it with a 1G file.
There are a LOT of variables here, so before I spend much more time trying to diagnose, I wanted to find out if others had noticed any issues.
Zack Whittaker (R2 Mentor) - 31 Mar 2006 15:37 GMT OK, I've tried doing this with a Futurama video (I used Movie Maker to make it into a Pocket PC optimised file) so that made it 63MB which is thereabouts OK. That works fine.
I tried zipping my entire Counter-Strike directory which amazingly comes to 1.02GB and that also works fine... try submitting this as a bug :o)
 Signature Zack Whittaker » ZackNET Enterprises: www.zacknet.co.uk » MSBlog on ResDev: www.msblog.org » Vista Knowledge Base: www.vistabase.co.uk » This mailing is provided "as is" with no warranties, and confers no rights. All opinions expressed are those of myself unless stated so, and not of my employer, best friend, Ghandi, my mother or my cat. Glad we cleared that up!
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> I'm finding serious problems (system lock/crash) trying to xfer files from > a shared folder across a network. So far, it only seems to be a problem [quoted text clipped - 6 lines] > There are a LOT of variables here, so before I spend much more time trying > to diagnose, I wanted to find out if others had noticed any issues. Vista Tester - 31 Mar 2006 16:53 GMT Sorry to hear that :) Sounds like I've got a bit more work ahead of me.
What was the system configuration on the other machine?
> OK, I've tried doing this with a Futurama video (I used Movie Maker to > make it into a Pocket PC optimised file) so that made it 63MB which is [quoted text clipped - 14 lines] >> trying to diagnose, I wanted to find out if others had noticed any >> issues. Zack Whittaker - 31 Mar 2006 18:19 GMT Well, I had two machines:
Machine 1: \\VISTACHROME 256MB RAM, AMD 1900+ 32-bit processor 30GB hard disk space, Glass enabled. System Performance Rating: 2
Machine 2: \\VISTAPLATINUM 1GB RAM, Dual Core AMD 64 230GB hard disk space, Glass enabled. System Performance Rating: 4
Transported files from \\VISTACHROME to \\VISTAPLATINUM over the network, with Windows Server 2003 R2 server in place.
 Signature Zack Whittaker Windows Server 2003 R2 Mentor » ZackNET Enterprises: www.zacknet.co.uk » MSBlog on ResDev: www.msblog.org » Vista Knowledge Base: www.vistabase.co.uk » This mailing is provided "as is" with no warranties, and confers no rights. All opinions expressed are those of myself unless stated so, and not of my employer, best friend, Ghandi, my mother or my cat. Glad we cleared that up!
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> Sorry to hear that :) Sounds like I've got a bit more work ahead of me. > [quoted text clipped - 19 lines] >>> trying to diagnose, I wanted to find out if others had noticed any >>> issues. Vista Tester - 01 Apr 2006 01:42 GMT > 1.02GB and that also works fine... try submitting this as a bug :o) Zack - I'm not sure that I can. I'm one of them beta-tester wannabies so I don't have access to the connect site...
> OK, I've tried doing this with a Futurama video (I used Movie Maker to > make it into a Pocket PC optimised file) so that made it 63MB which is [quoted text clipped - 14 lines] >> trying to diagnose, I wanted to find out if others had noticed any >> issues. Zack Whittaker - 01 Apr 2006 02:52 GMT Ahh course you can! Download the Beta Client here: http://go.microsoft.com/fwlink/?LinkId=43655 and when you go to submit, simply click the button that says "File this report anonymously".
But the question asks... how did you get the copy of 5308 if you're not a tester? ;o)
 Signature Zack Whittaker Windows Server 2003 R2 Mentor » ZackNET Enterprises: www.zacknet.co.uk » MSBlog on ResDev: www.msblog.org » Vista Knowledge Base: www.vistabase.co.uk » This mailing is provided "as is" with no warranties, and confers no rights. All opinions expressed are those of myself unless stated so, and not of my employer, best friend, Ghandi, my mother or my cat. Glad we cleared that up!
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>> 1.02GB and that also works fine... try submitting this as a bug :o) > [quoted text clipped - 20 lines] >>> trying to diagnose, I wanted to find out if others had noticed any >>> issues. Vista Tester - 01 Apr 2006 03:24 GMT Gotcha.
I got 5308 through MSDN
> Ahh course you can! Download the Beta Client here: > http://go.microsoft.com/fwlink/?LinkId=43655 and when you go to submit, [quoted text clipped - 27 lines] >>>> trying to diagnose, I wanted to find out if others had noticed any >>>> issues. Zack Whittaker - 01 Apr 2006 13:25 GMT Oooh sorry, getting 5308 and 5342 mixed up... if you weren't a techy tester and got your hands on 5342, I'd be worried! :oP
 Signature Zack Whittaker Windows Server 2003 R2 Mentor » ZackNET Enterprises: www.zacknet.co.uk » MSBlog on ResDev: www.msblog.org » Vista Knowledge Base: www.vistabase.co.uk » This mailing is provided "as is" with no warranties, and confers no rights. All opinions expressed are those of myself unless stated so, and not of my employer, best friend, Ghandi, my mother or my cat. Glad we cleared that up!
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> Gotcha. > [quoted text clipped - 32 lines] >>>>> trying to diagnose, I wanted to find out if others had noticed any >>>>> issues. Prashanth Prahalad [MSFT] - 31 Mar 2006 21:47 GMT I'm not sure about the exact nature of the problem you are seeing while transferring large files. If you are still seeing problems and can elaborate on the problem, we could diagonise the issue.
* Is transfer failing with any particular error code ? * Is the system blue-screening while transferring data ? * Is the system taking a unusually long time to tranfer fails (which might manifest itself as a system lock/hang) ?
Also, what OS are the server and client running ?
If you can get a network capture (using netmon/ethereal), that might be a good start to investigate this.
Thanks ~ Prashanth
Vista Remote File Systems
> I'm finding serious problems (system lock/crash) trying to xfer files from > a shared folder across a network. So far, it only seems to be a problem [quoted text clipped - 6 lines] > There are a LOT of variables here, so before I spend much more time trying > to diagnose, I wanted to find out if others had noticed any issues. Vista Tester - 01 Apr 2006 01:40 GMT Here's some more detail:
1) The same problem occurs when running under safe mode wi networking 2) I'm mapping a network drive to the remote computer (drive S:) 3) I copy the file from my 5308-64 machine to drive S (XP-pro machine) 4) "Calculating time remaining" box pops up - and never gets to next step 5) The network connection drops (?!) Drive S no longer exists 6) There doesn't seem to be a corresponding error message in the log, nor is there an error message on screen 7) The only way to recover is to power the machine off
The error sounds real familiar. I seem to remember something about the drive mappings disappearing during file copies back in Win 98. I dunno if it's related...
> I'm not sure about the exact nature of the problem you are seeing while > transferring large files. If you are still seeing problems and can [quoted text clipped - 26 lines] >> trying to diagnose, I wanted to find out if others had noticed any >> issues. Patrick Elliott [MVP] - 19 Apr 2006 08:39 GMT Sorry for the long delay, are you still having this problem?
 Signature Patrick Elliott [MVP] Windows Server System - File/Storage http://www.msblog.org CFS team blog: http://blogs.technet.com/filecab
> Here's some more detail: > [quoted text clipped - 42 lines] >>> trying to diagnose, I wanted to find out if others had noticed any >>> issues. Vista Tester - 22 Apr 2006 15:38 GMT Yup. I set things up to do a Kernel Dump on crash, but the mapped drive/folder sharing lockup doesn't cause a managed crash. It just locks the system solid.
Since I noted these issues, there has been at least one (or two?) interim release of a new beta. Does it make sense to continue to debug an older release when the code we might be addressing could have been changed?
> Sorry for the long delay, are you still having this problem? > [quoted text clipped - 44 lines] >>>> trying to diagnose, I wanted to find out if others had noticed any >>>> issues. Andre Da Costa [Extended64] - 24 Apr 2006 23:08 GMT You are on dead code, this is likely to be fixed in the most recently available build. In your case, I would try BETA 2 when it becomes Public.
 Signature -- Andre Windows Connected | http://www.windowsconnected.com Extended64 | http://www.extended64.com Blog | http://www.extended64.com/blogs/andre http://spaces.msn.com/members/adacosta
> Yup. I set things up to do a Kernel Dump on crash, but the mapped > drive/folder sharing lockup doesn't cause a managed crash. It just locks [quoted text clipped - 53 lines] >>>>> trying to diagnose, I wanted to find out if others had noticed any >>>>> issues.
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