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Windows Forum / Windows Vista / Games / May 2008SimCity 4 won't start correctly
I have Vista Ultimate 32 installed. When I start SimCity 4, Rush-Hour it starts with the opening screen, then after a few seconds it drops back to the task bar, showing my normal desktop. The icon can be pushed again (and again) and the game will continue loading for a few more seconds, then drop back to the task bar again. Hmmmm! I've tried every compatibility mode I can find... no difference. I tried changing the screen resolution way down... still no joy. I've tried running it in "admin" mode with UAC is turned off. Arrrgh! I figure the problem is probably a video or audio incompatibility. I have an nVidia 8800gtx and I've tried both their current release drivers and the newest betas they list on their web site. No dice. My sound card is a Creative X-Fi Platinum with the current drivers installed. I've also tried using their ALchemyX-Fi program and that doesn't make a difference either. <sigh> So now what? I know that others have played this game in Vista without a problem. Not sure if there's other hardware incompatibilities or not. My MB is an Asus Crossfire with an AMD Athlon 64 FX-62. I have 4 gig of Crucial Ballistix RAM installed. Not much else is loading up... I'm using a Logitech wireless keyboard/mouse (with their Set Point drivers) and have the ZoneAlarm Security Suite for Vista, release 71.078, running. (I've tried turning that off too). This is frustrating... :-( Sam  Signature"We have met the enemy, and he is us" -- Pogo >I have Vista Ultimate 32 installed. When I start SimCity 4, Rush-Hour it > starts with the opening screen, then after a few seconds it drops back [quoted text clipped - 22 lines] > > This is frustrating... :-( Was your computer even concieved when this game was released? Disable your X-fi in device manager, and enable your on-board sound card as your primary sound card. Try the game again. New Hardware + Old Game = crap shoot, best bet would be to call EA tech support, chances are the really kind people on the phones would love to help you get the game running, I know I used too. Good luck, A. >>I have Vista Ultimate 32 installed. When I start SimCity 4, Rush-Hour it >> starts with the opening screen, then after a few seconds it drops back [quoted text clipped - 34 lines] >Good luck, >A. I know that Vista wasn't hardly started when SC4 was developed. However, I'd read that a number of other people had it running straight out of the box. I tried disabling the sound card and running the game again (with no sound at all). However, the game stopped just the same way once again. Here are two of the logs from the SC4 exception logs The first one is after disabling the sound card and the second one is before disabling it (last night): ***************************************************** Exception time: 06/19/2007, at 16:08:12. Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION. Current thread ID: 5648 (0x00001610). Version information: Application/module path: D:\Games\Maxis\SimCity 4\Apps\SimCity 4.exe Application/module version name: SimCity 4 Application/module version: 1.1.638.0 System version: Windows NT 6.0 System memory: 2048 Megabytes total, 2020 Megabytes free. Exception module: D:\Games\Maxis\SimCity 4\Apps\SimCity 4.exe. Exception address: 0x00876d3a. Section:Offset: 0x01:0x0046fd3a. ***************************************************** Exception time: 06/18/2007, at 23:05:20. Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION. Current thread ID: 4816 (0x000012d0). Version information: Application/module path: D:\Games\Maxis\SimCity 4\Apps\SimCity 4.exe Application/module version name: SimCity 4 Application/module version: 1.1.638.0 System version: Windows NT 6.0 System memory: 2048 Megabytes total, 1968 Megabytes free. Exception module: D:\Games\Maxis\SimCity 4\Apps\SimCity 4.exe. Exception address: 0x0098ea26. Section:Offset: 0x01:0x00587a26. ***************************************************** Or, besides disabling the card, do I need to uninstall all the Creative software too? Creative has been really slow in developing Vista ready drivers for this card... there's virtually open rebellion on their forum. I'm seriously considering getting another brand of card. Sam Signature"We have met the enemy, and he is us" -- Pogo > I know that Vista wasn't hardly started when SC4 was developed. However, > I'd read that a number of other people had it running straight out of [quoted text clipped - 32 lines] > Exception address: 0x0098ea26. Section:Offset: 0x01:0x00587a26. > ***************************************************** Yeah, no idea, but it is a different exception, but still could be something else. > Or, besides disabling the card, do I need to uninstall all the Creative > software too? Creative has been really slow in developing Vista ready > drivers for this card... there's virtually open rebellion on their > forum. I'm seriously considering getting another brand of card. No, remove the card, the drivers shouldn't do anything. Yeah, Problem with Vista I guess is no DirectSound anymore, and I guess CreativeLabs drivers were built around it, so now they are just having all sorts of problems coming up with drivers that work. I think the problem is the hardware, hopefully they can recover or Microsoft can adopt something that helps them out. I'm not sure Sam. Might want to check into http://support.ea.com, send em an email, see if they have a suggestion. >I have Vista Ultimate 32 installed. When I start SimCity 4, Rush-Hour it >starts with the opening screen, then after a few seconds it drops back [quoted text clipped - 24 lines] > >Sam Well I finally figured it out. It had nothing to do with my sound/video card or their drivers. The solution was with two other items running in the background. First was the Logitech Set point program. Second was "Folding@Home" that I had running as well. The funny thing is that it must be a combination of things, since just taking one out still left problems. I hope this helps anyone else with the same problem. Sam Sam, Well done! - who would have thought. Can you document how you tested? Did you uninstall everything on the computer, disable every service that didn't sound important, go into each and every running app and uncheck the "start at bootup", etc. Having a process to do it may end up helping a lot of people who may have similar problems. Mark >>I have Vista Ultimate 32 installed. When I start SimCity 4, Rush-Hour it >>starts with the opening screen, then after a few seconds it drops back [quoted text clipped - 35 lines] > > Sam >Sam, > [quoted text clipped - 7 lines] > >Mark After messing with the video drivers and sound card, I decided to start cutting anything that was in my notification area (tray). When the program started working, I then tried putting things back, one-at-a-time until the program started misbehaving again. Sam >>>I have Vista Ultimate 32 installed. When I start SimCity 4, Rush-Hour it >>>starts with the opening screen, then after a few seconds it drops back [quoted text clipped - 35 lines] >> >> Sam > Well I finally figured it out. It had nothing to do with my sound/video > card or their drivers. The solution was with two other items running in [quoted text clipped - 6 lines] > > Sam Nice work, I have which version of Setpoint? I don't use Folding, but I do use the later. >> Well I finally figured it out. It had nothing to do with my sound/video >> card or their drivers. The solution was with two other items running in [quoted text clipped - 9 lines] >Nice work, I have which version of Setpoint? I don't use Folding, but I do >use the later. I have the latest 4.0 version. I could see the desktop bleeding through each time I hit the mouse key. Eventually SC4 would just crash. Sam >>Nice work, I have which version of Setpoint? I don't use Folding, but I do >>use the later. [quoted text clipped - 3 lines] > > Sam Interesting, I have been running 3.11 of setpoint and my Windows Media Center would exhibit that problem. I just upgraded to 4.0, going to see if Media Center is still having that problem, if so I might just uninstall and see if that fixes it. Too bad because I need setpoint do do the mouse DPS on the fly adjustments (MX518, greatest mouse i've ever owned) >>>Nice work, I have which version of Setpoint? I don't use Folding, but I do >>>use the later. [quoted text clipped - 9 lines] >see if that fixes it. Too bad because I need setpoint do do the mouse DPS on >the fly adjustments (MX518, greatest mouse i've ever owned) Sounding more like a Vista bug in the SetPoint drivers. Sam >>>>Nice work, I have which version of Setpoint? I don't use Folding, but I >>>>do [quoted text clipped - 16 lines] > > Sam Hi Andy I have SC4, never had any problem running it. Crashes out occasionally, but that isn't anything that didn't happen with any of other versions of windows I have used. What is setpoint. Yours Chris > Hi Andy > [quoted text clipped - 5 lines] > > Yours Chris It's the main utility for Logitech Mice, controls things like on the fly DPS adjustments and other fine tuning. Also, I wasn't having the problem, Sam was. :) I haaven't broken out SC4 in years. -A. >> Hi Andy >> [quoted text clipped - 13 lines] > > -A. Hi Andy Thanks for the info. The post I replied to was a little confusing, I must admit I couldn't tell if Sam or you, were having the problem. Yours Chris I have a one month old computer. It is a compaq, with 2.4 ghz, and 1gb of ram. It has a NVDIA GE force display adaptor, and Windows Vista, 32bit. It ran Simcity4 fantastically for the first two weeks, but the game won't even load now. I see the bridge screen, then the EA logo, and then it goes right back to the desktop. I have tried multiple factory restores, updated drivers, and left off windows updates, and gotten windows updates. Nothing has helped. I will try the previous writers suggestions, but if it doesn't work, is there anyone out there with another suggestion? Signaturevidicheese well I tried closing down items on my tray. The game still wont start correctly. It still closes to the desktop after the EA logo. Can anyone help? Signaturevidicheese > well I tried closing down items on my tray. The game still wont start > correctly. It still closes to the desktop after the EA logo. Can anyone > help? Have you tried running it with admin rights? Right click the shortcut file and choose run as amdministrator. Did you install Directx9 to Vista? Some games needs a file that comes with Directx9 but isn't in Directx10 on Vista. Installing DX9 on Vista will install just that file but not overwrite DX10. How you tried reinstalling uninstalling, rebooting, then reinstalling the game? I haven't had any problems with SimCity4, and after playing SimCity Societies, I will stick with SimCity 4. > well I tried closing down items on my tray. The game still wont start > correctly. It still closes to the desktop after the EA logo. Can anyone > help? Yeah, I've tried that. I've done multiple factory restores too. Signaturevidicheese |
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