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Windows Forum / Windows Vista / Games / July 2008

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Sudden Blue Screen while playing CSS on Vista 64bit

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Foreverkul - 24 Jul 2008 21:44 GMT
I'm simply playing Counter Strike Source (not a very resource heavy game)
when suddenly it goes to blue screen. This is the result

Problem signature:
 Problem Event Name:    BlueScreen
 OS Version:    6.0.6001.2.1.0.256.1
 Locale ID:    1033

Additional information about the problem:
 BCCode:    1e
 BCP1:    FFFFFFFFC0000005
 BCP2:    FFFFF800026802DD
 BCP3:    0000000000000000
 BCP4:    00000000000000D0
 OS Version:    6_0_6001
 Service Pack:    1_0
 Product:    256_1
Frenchy - 24 Jul 2008 22:32 GMT
> I'm simply playing Counter Strike Source (not a very resource heavy game)
> when suddenly it goes to blue screen. This is the result
[quoted text clipped - 13 lines]
>   Service Pack:    1_0
>   Product:    256_1

Post the STOP error message that is on the Blue Screen (the one with a
bunch of numbers and letters in brackets).  It may also say on that Blue
screen the name of the file or driver that caused the problem.  In any
case the stop error messages will let us look up the cause

Frenchy
Foreverkul - 24 Jul 2008 23:26 GMT
> Post the STOP error message that is on the Blue Screen (the one with a
> bunch of numbers and letters in brackets).  It may also say on that Blue
> screen the name of the file or driver that caused the problem.  In any
> case the stop error messages will let us look up the cause
>
> Frenchy

I don't have much time to write it down because it automatically restarts
when it finishes dumping and the dump only takes maybe 10 seconds. Its only
happened twice so far.
Frenchy - 25 Jul 2008 01:19 GMT
>> Post the STOP error message that is on the Blue Screen (the one with a
>> bunch of numbers and letters in brackets).  It may also say on that Blue
[quoted text clipped - 6 lines]
> when it finishes dumping and the dump only takes maybe 10 seconds. Its only
> happened twice so far.

Read and write faster <smile>.  Just kidding

OK, open CONTROL PANEL, click ADVANCED SETTINGS to the left (say OK at UAC)

You should be in the ADVANCED Tab on the new Systems Properties screen.
 Under STARTUP & RECOVERY at the bottom, click SETTINGS.  Take the tick
OUT of AUTOMATIC RESTART

OK your way out of it.  Now it will halt at the BSOD and you can take a
week to write the stuff down and report here <grin>

Hit the computer button to reboot to get out of BSOD.

Frenchy
Foreverkul - 25 Jul 2008 02:06 GMT
Well, its now happened again. Twice in the same day (3 times overall)
The difference though was that I was playing Team Fortress 2, so I'm
guessing it has to do with the source engine.
I didn't check the "automatic restart" thing yet since I hadnt recently
viewed this page.

I also though that these codes were the codes in the stop message:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800026802DD
BCP3: 0000000000000000
BCP4: 00000000000000D0

No drivers were listed though, but it has only happened when using the
source engine. It may also root form a recent steam update (July 16) or could
it stem from fragmented disk space?

(Steam update:
http://www.steampowered.com/v/index.php?area=posts&id=1703&cc=US )
Frenchy - 25 Jul 2008 04:30 GMT
> Well, its now happened again. Twice in the same day (3 times overall)
> The difference though was that I was playing Team Fortress 2, so I'm
[quoted text clipped - 15 lines]
> (Steam update:
> http://www.steampowered.com/v/index.php?area=posts&id=1703&cc=US )

I would uninstall Steam for a start!  Use Revo Uninstaller (it's free)
to remove all traces of it.  Yeh, the above codes give some of the
picture but there will actually be a message in capitals on the BSOD
showing a STOP message of what went wrong and also the name of the
file/driver that caused it.

What sound driver are you using?  If Realtek, they have had a bunch of
problems and are updating drivers every week or so, so make sure you
have the latest.

Frenchy
Shane Nokes - 27 Jul 2008 08:59 GMT
How does uninstalling Steam help him?

Valve games require Steam to run.

So your solution is to stop playing his games?

Not a very good solution.

Your other suggestions though so far are fine.

We really do need more complete info from the stop.
 Foreverkul wrote:
 > Well, its now happened again. Twice in the same day (3 times overall)
 > The difference though was that I was playing Team Fortress 2, so I'm
 > guessing it has to do with the source engine.
 > I didn't check the "automatic restart" thing yet since I hadnt recently
 > viewed this page.
 >
 > I also though that these codes were the codes in the stop message:
 >  BCCode: 1e
 > BCP1: FFFFFFFFC0000005
 > BCP2: FFFFF800026802DD
 > BCP3: 0000000000000000
 > BCP4: 00000000000000D0
 >
 > No drivers were listed though, but it has only happened when using the
 > source engine. It may also root form a recent steam update (July 16) or could
 > it stem from fragmented disk space?
 >  
 > (Steam update:
 > http://www.steampowered.com/v/index.php?area=posts&id=1703&cc=US )

 I would uninstall Steam for a start!  Use Revo Uninstaller (it's free)
 to remove all traces of it.  Yeh, the above codes give some of the
 picture but there will actually be a message in capitals on the BSOD
 showing a STOP message of what went wrong and also the name of the
 file/driver that caused it.

 What sound driver are you using?  If Realtek, they have had a bunch of
 problems and are updating drivers every week or so, so make sure you
 have the latest.

 Frenchy
Foreverkul - 27 Jul 2008 22:52 GMT
So this time a few things were different, the game was running but it was
minimized.
Nothing was listed in the STOP except for the codes, which are actually
slightly different:

NEW CODES:
BCCode:    1e
BCP1:    FFFFFFFFC0000005
BCP2:    FFFFF800026B82DD
BCP3:    0000000000000000
BCP4:    00000000000000D0

Previous Codes:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800026802DD
BCP3: 0000000000000000
BCP4: 00000000000000D0

Its B8 instead of 80
I'm not sure what it means though, is there somewhere where I can figure out
what these codes indicate?
Frenchy - 28 Jul 2008 09:00 GMT
> So this time a few things were different, the game was running but it was
> minimized.
[quoted text clipped - 18 lines]
> I'm not sure what it means though, is there somewhere where I can figure out
> what these codes indicate?

As I asked for originally, at the blue screen there should be a
capitalised line, like these below (I think your 1E is a ?? error - see
below)

Following is a list of common blue screen errors and STOP codes:

    * PAGE_FAULT_IN_NONPAGED_AREA (STOP 0x00000050)
    * INACCESSIBLE_BOOT_DEVICE (STOP 0x0000007B)
    * IRQL_NOT_LESS_OR_EQUAL (STOP 0x0000000A)
    * KERNEL_MODE_EXCEPTION_NOT_HANDLED (STOP 0x0000008E)
    * (STOP 0x0000C1F5)

There probably will then be the name of the file/driver that caused that.

Have you run MEMTEST (Google to get that program and let it run through
8-10 tests.

Do you have a read out of the temperatures in your system?  Loys of free
ones of those around and your MoBo may have a utility to see them.

Frenchy

Googled stop 1E Vista BSOD

??
BSOD - Stop 1E Error
• Stop 0x1E messages typically occur after installing faulty drivers or
system services, or they can indicate hardware problems, such as memory
and IRQ conflicts. If a Stop message lists a driver by name, disable,
remove, or roll it back to correct the problem. If disabling or removing
applications and drivers resolves the issue, contact the hardware
manufacturer about a possible update. Using updated software is
especially important for multimedia applications, antivirus scanners,
and CD mastering tools.

• If the Stop message mentions the file Win32k.sys, the source of the
error might be a third-party "remote control" program. If such software
is installed, you might be able to disable it by starting the system in
safe mode. If not, use Recovery Console to manually delete the system
service file that is causing the problem.

• Problems can result from system firmware incompatibilities. Many
Advanced Configuration and Power Interface (ACPI) issues can be resolved
by updating to the latest firmware.

• Other possible causes include insufficient disk space while installing
applications or performing certain functions that require more memory.
You can free up space by deleting unneeded files. Use Disk Cleanup to
increase available disk space. From Recovery Console, remove temporary
files (those with .tmp file extensions), Internet cache files,
application backup files, and .tmp files generated by Chkdsk.exe or
Autochk.exe. You can also choose to install additional applications to
another hard disk with more free space or move data files, paging files,
and so on.

• The problem might be due to a memory leak caused by an application or
service that is not releasing memory correctly. Poolmon (Poolmon.exe)
helps you to isolate the components that are causing kernel memory
leaks. For more information about troubleshooting memory leaks, see
Microsoft Knowledgebase articles Q177415, "How to Use Poolmon to
Troubleshoot Kernel Mode Memory Leaks," and Q298102, "Finding Pool Tags
Used by Third Party Files Without Using the Debugger."
 
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