USB devices not recognized on Vista

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Hildegard - 30 Mar 2008 15:43 GMT

I hope someone can help me.

I have a brand new HP laptop with running Vista Home Premium. USB devices I
regularly use is my digital camera, my iPod, a bluetooth USB stick, my
printer and my wireless mobile internet device. Every time I plug one of
these in, I have to pray that it will be recognised. If it is a good day, and
it is recognized, it does not show up in My Computer or in Windows Explorer
and I cannot unplug it safely. With some of the devices, every time I plug it
in, I get a pop-up which says it is updating the driver software, but it does
not seem to make any difference.

Does anyone have any advice?

All of these devices works perfectly on PCs with XP OS.

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willajabir - 30 Mar 2008 18:26 GMT

If your HP have the multiple format readers (i.e. sd/mini/mmc all in
one slot) then maybe you do not have the card aligned correctly.
Just a thought. I have seen this happen on several HP users.
Make sure it is in straight and level. This may not be your problem,
but it is the most common problem with HP's because of the nature of
the multiple format reader slots.
If this is not the problem, then use the HP updater instead of the MS
updater and see if there is a new driver available to update..

>I hope someone can help me.
>
[quoted text clipped - 10 lines]
>
>All of these devices works perfectly on PCs with XP OS.

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BobF. - 30 Mar 2008 22:21 GMT

You might try this:

http://vistabugfixes.blogspot.com/2007/09/usb-device-drivers-not-found.html

Extract:

HKEY_LOCAL_MACHINE\
Software\
Microsoft\
Windows\
CurrentVersion

In the Edit String window. Add a semicolon ";" to the end of the existing
details. Then add this path

%SystemRoot%\System32

The full details in the edit window should now look like this:

%SystemRoot%\inf;%SystemRoot%\System32

Signature

Regards, BobF.

> If your HP have the multiple format readers (i.e. sd/mini/mmc all in
> one slot) then maybe you do not have the card aligned correctly.
[quoted text clipped - 24 lines]
>>
>>All of these devices works perfectly on PCs with XP OS.

Reply to this Message