dvd drive wont play anything but dvds

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thefallenpoet - 31 Mar 2008 01:14 GMT

I have a toshiba laptop running vista 32 bit home basic. My dvd rom combo
drive wont let me play anything but dvds. i have tried removeing the filters,
updating the drivers, the device manager says its working fine, no conflics.
but the disks work in the acer laptop with vista!! confused ?? Iam

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Rick Rogers - 31 Mar 2008 01:24 GMT

Hi,

So I'm guessing that it won't read CD media? If so, you might want to try a
lens cleaner disk. Different lasers are used for the differing media, and if
the lens cleaner doesn't work then there is a good chance that the CD laser
has failed.

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

>I have a toshiba laptop running vista 32 bit home basic. My dvd rom combo
> drive wont let me play anything but dvds. i have tried removeing the
> filters,
> updating the drivers, the device manager says its working fine, no
> conflics.
> but the disks work in the acer laptop with vista!! confused ?? Iam

Reply to this Message