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Windows Forum / Windows Vista / Hardware / April 2008RAID 0 showing a read or write error occurred
I have vista home premium on a Dell 9200 Dimension with 2 x 250 Gb hard drives configured to raid 0. I get an error showing at startup that disk 0 is ok but disk 1 has an error. I have re-installed the Intel Storage Matrix driver R158601 and the Intel Storage Matrix Manager R158600. When I look at the Manager I see that a read or a write error has occurred on disk 1. Chkdsk shows no errors I have done a backup. I would like to know how to find out if it is a hardware or software error and what I can do to sort the problem out. Use the diagnostics utility available from the hd manufacturers site Basically you create a bootable floppy/cd & boot from this to run the tests Note raid 0 has no redundency, lose one hd you lose it all >I have vista home premium on a Dell 9200 Dimension with 2 x 250 Gb hard > drives configured to raid 0. I get an error showing at startup that disk [quoted text clipped - 7 lines] > I have done a backup. I would like to know how to find out if it is a > hardware or software error and what I can do to sort the problem out. Thank you DL and Rich T. I have run the diagnostic utility for Western Digital disks and it comes up with a cable error and stops. Chkdsk shows no errors. I don't know what to try next. i've backed up to an external hd. Wendy > Use the diagnostics utility available from the hd manufacturers site > Basically you create a bootable floppy/cd & boot from this to run the tests [quoted text clipped - 11 lines] > > I have done a backup. I would like to know how to find out if it is a > > hardware or software error and what I can do to sort the problem out. Hi Wndy, I have exactly the same computer (Dimension 9200) as you and had exactly the same problem. I did the same checks as you and in the end concluded that there was nothing wrong with the disc. So in the Intel Storage Matrix viewer, I just right clicked on the RAID 0 error, and set it to "ignore". So far, everything works fine. >I have vista home premium on a Dell 9200 Dimension with 2 x 250 Gb hard > drives configured to raid 0. I get an error showing at startup that disk [quoted text clipped - 7 lines] > I have done a backup. I would like to know how to find out if it is a > hardware or software error and what I can do to sort the problem out. did you open the case up and check you cables? if not thats the first thing i'd try . next i'd switch the 2 cables around (cable 0 to cable 1 and 1 to 0 then run the test again . if the error comes up on cable 0 then repleace that cable . just make sure that your power plug is (not pluged in ) when messing around in side the case.  Signaturescrooge Thank you scrooge. I have switched the cables round but it made no difference. The error is Cable Test::Read diagnostics sector error! This happens with the Quick test so I don't get very far. When I fire up the Western Digital Data Lifeguard Diagnostics tool the Physical Drive just shows one drive of 263883 GB. The Logical Drive shows the full 500 Gb that is on two RAID 0 disks. How do I know if the diagnostic tool is working correctly please? Wendy > did you open the case up and check you cables? if not thats the first > thing i'd try . [quoted text clipped - 3 lines] > your power plug is (not pluged in ) when messing around in side the > case. can you unplug 1 drive then run the test and see what happens.if all go's then unplug that drive and plug in the other one and see what happens. Signaturescrooge I can't seem to get past the RAID controller. It doesn't make any difference what cables I have plugged in. I've downloaded the dos version of the diagnostic tool but it results with 'no drive found' error code 0120, which is 'unknown error'. When I run the BIOS disk diagnostic tool it says there are no errors with the disk. Any more ideas on how to find out if the drive is faulty? Much appreciated. Wendy > can you unplug 1 drive then run the test and see what happens.if all > go's then unplug > that drive and plug in the other one and see what happens. Should I buy another Drive (WD Raptor 74Gb) to replace the one with the error message? I think it started with a system error with blue screen and a restart, but apart from that, the system seems running fine. In a few week I'm going to replace the drive, as I can't see any usefull solutions around. My system has a ASUS Maximus Extreme, 2 WD Raptor 74Gb, 1 WD Raptor 150Gb, 2Gb Cellshock 1800, Q6600@3.0GHz If you want to randomly waste money then yes, go buy a new drive, if you want to properly troubleshoot the problem, download Western Digitals diagnostic utility to test the drive and see if it's failing or not. Signature---- Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm How to ask a question http://support.microsoft.com/kb/555375 > Should I buy another Drive (WD Raptor 74Gb) to replace the one with the > error message? [quoted text clipped - 6 lines] > My system has a ASUS Maximus Extreme, 2 WD Raptor 74Gb, 1 WD Raptor 150Gb, > 2Gb Cellshock 1800, Q6600@3.0GHz |
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