battery plugged in, not charging

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jennifer b - 21 Apr 2008 12:11 GMT

I am currently using a laptop that is approx one year old - it's a toshiba
tecra A6. It belonged to a friend and I have only received it recently, so I
do not know its history. When I hover above the 'power plan' icon on the
bottom toolbar, it says "0% available, (plugged in, not charging)" and,
accordingly, cannot run the computer on battery power. Is this definitely a
problem with the computer's battery, despite it being only one year old?

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jennifer b

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Malke - 21 Apr 2008 13:18 GMT

> I am currently using a laptop that is approx one year old - it's a toshiba
> tecra A6. It belonged to a friend and I have only received it recently, so
> I do not know its history. When I hover above the 'power plan' icon on the
> bottom toolbar, it says "0% available, (plugged in, not charging)" and,
> accordingly, cannot run the computer on battery power. Is this definitely
> a problem with the computer's battery, despite it being only one year old?

It could be a problem with:

1. The laptop's battery
2. The laptop's AC adapter
3. The charger component on the laptop's motherboard

Contact Toshiba tech support for repair/replacement.

Malke

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MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

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diana - 04 Jul 2008 18:42 GMT

So would this also be true if it does charge as long as the lid is down?
Toshiba laptop as well. Seems like it might be a setting in Windows that
when it is open, don't charge but closed charge??

> > I am currently using a laptop that is approx one year old - it's a toshiba
> > tecra A6. It belonged to a friend and I have only received it recently, so
[quoted text clipped - 12 lines]
>
> Malke

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Jack J - 25 Apr 2008 19:04 GMT

I am having the same problem (less than 1yr) at 47%
I just got my 5th tooth out!

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