Vista BSOD on Startup: usbccgp.sys

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M-5 - 15 May 2008 06:41 GMT

I bought a new Acer Desktop and it worked flawlessly for about a month. I've
added a powered USB hub and it's started to BSOD on boot with an error in
usbccgp.sys. Usually that's a cold boot...allowing a normal boot after that
it seems to work fine; occasionally takes 3 boot attempts.

Not sure if it's related to the hub or one of the recent updates. I see in
the KB that usbccgp.sys seems to have had some issues in the past.

Any thoughts? System works great once it's booted up, no BSOD once running.

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M-5

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Colin Barnhorst - 15 May 2008 07:08 GMT

I bought a hub about a year ago and it also blue-screened one of my systems.
It worked OK on another computer but was sudden death on the first. As far
as I can tell it had something to do with the electronics in the hub. I
seriously doubt that there is a solution short of returning it and getting a
different brand.

>I bought a new Acer Desktop and it worked flawlessly for about a month.
>I've
[quoted text clipped - 9 lines]
> Any thoughts? System works great once it's booted up, no BSOD once
> running.

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Richard G. Harper - 15 May 2008 10:54 GMT

So what happens if you shut down, remove the hub, then start up again?

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>I bought a new Acer Desktop and it worked flawlessly for about a month.
>I've
[quoted text clipped - 9 lines]
> Any thoughts? System works great once it's booted up, no BSOD once
> running.

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M-5 - 25 May 2008 14:33 GMT

No issues...I'm going to buy another hub today to try it (different brand).

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M-5

> So what happens if you shut down, remove the hub, then start up again?
>
[quoted text clipped - 11 lines]
> > Any thoughts? System works great once it's booted up, no BSOD once
> > running.

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Richard G. Harper - 26 May 2008 01:26 GMT

Yep, that would be the next best step to try.

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> No issues...I'm going to buy another hub today to try it (different
> brand).
[quoted text clipped - 16 lines]
>> > Any thoughts? System works great once it's booted up, no BSOD once
>> > running.

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M-5 - 26 May 2008 02:27 GMT

New hub didn't fix it...but it turned out to be the USB microphone. As long
as I leave it plugged into the PC, it's fine. So I shuffled peripherals
around and all is well.

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M-5

> Yep, that would be the next best step to try.
>
[quoted text clipped - 18 lines]
> >> > Any thoughts? System works great once it's booted up, no BSOD once
> >> > running.

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Richard G. Harper - 26 May 2008 11:19 GMT

Glad to hear you finally got it all sorted out.

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> New hub didn't fix it...but it turned out to be the USB microphone. As
> long
[quoted text clipped - 26 lines]
>> >> > Any thoughts? System works great once it's booted up, no BSOD once
>> >> > running.

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