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Windows Forum / Windows Vista / Hardware / May 2008

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CD-Rom Drive Missing from My Computer

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Don1 - 19 May 2008 00:49 GMT
The CD Rom drive passed out of existence from My Computer, with Vista
Home Premium 32-Bit operating system installed in a emachines desktop
PC.
The error code is:  This device cannot start. (Code 10).
The driver version is:  6.0.6001.18000
I do not know what caused this problem.
Does anyone know how to restore the CD Rom drive?

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Don1

Rick Rogers - 19 May 2008 02:09 GMT
Hi,

Try the resolution steps here:
http://support.microsoft.com/kb/929461

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

> The CD Rom drive passed out of existence from My Computer, with Vista
> Home Premium 32-Bit operating system installed in a emachines desktop
[quoted text clipped - 3 lines]
> I do not know what caused this problem.
> Does anyone know how to restore the CD Rom drive?
SpyCatcher - 20 May 2008 16:00 GMT
I have the same problem in Vista X32 the DVD-Rom disappears and or will not
respond when a disc is in the drive; formatting and reinstalling the OS does
not solve the problem.
Unfortunately the fix that Rick Rogers listed DOES NOT WORK or FIX the
PROBLEM.
What I believe to be the problem is a conflict in the "storage controller
drivers"; in the device manager I have 2 listed "ITE IT8212 ATA RAID
Controller and Microsoft iSCSI Initiator".

Anyone have any ideas how to fix or disable MS initiator driver please share
your experience.

Sincerely,

> The CD Rom drive passed out of existence from My Computer, with Vista
> Home Premium 32-Bit operating system installed in a emachines desktop
[quoted text clipped - 3 lines]
> I do not know what caused this problem.
> Does anyone know how to restore the CD Rom drive?
sarat - 23 May 2008 05:13 GMT
> I have the same problem in Vista X32 the DVD-Rom disappears and or will not
> respond when a disc is in the drive; formatting and reinstalling the OS does
[quoted text clipped - 17 lines]
> > I do not know what caused this problem.
> > Does anyone know how to restore the CD Rom drive?

I am having a similar problem.My dvd rom works for a few minutes and then
quits. I've tried everything listed in discussion groups that  I can find.  
Although I have a Gateway ML6703 notebook and not an emachine,  I found a
temporary fix.  It might work permanently for you.  I have something called
Gateway Recovery Center listed in my programs, you might have something
similar.  That gives me a listing of Recovery, Programs, Hardware, &
Applications for Drivers External Media.  I clicked Hardware and under that
was Device Driver Recovery.  Under that was a list of the Drivers Installed
in my computer.  I didn't see what I was looking for but there was one that
said OTHERS with a ? next to it so I clicked it and it said TI Flash Media
Reader 2.0.0.6 WHQL 12-17-06.  Well what the heck, I clicked install and what
do you know, the dvd worked and was listed in COMPUTER again...only 10
minutes later it vanished once again.  Like I said, this was temporary for me
but maybe it would work for you because now I am getting error messages
telling me that this Texas Instruments Media reader is having compatibility
issues with my Mass Storage Controller so I am back once again to square one.
SpyCatcher - 23 May 2008 13:48 GMT
Thank you for responding... I do not have any conflicts in the device
manager, the OS is from my MSDN account, I use a desktop I built.

> > I have the same problem in Vista X32 the DVD-Rom disappears and or will not
> > respond when a disc is in the drive; formatting and reinstalling the OS does
[quoted text clipped - 34 lines]
> telling me that this Texas Instruments Media reader is having compatibility
> issues with my Mass Storage Controller so I am back once again to square one.
 
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