I have an HP a1440n Media Center PC, just upgraded to Vista Home Premium,
the LightScribe writer that came with the computer can no longer burn disks,
on cd's or dvd's. In device manager it's listed as HL-DT-ST DVDRRW GSA-H21L
ATA Device. I have been checking the HP software website for updated
drivers but nothing so far. Is this my only option, wait for an updated
driver, or is there anything I can do to get this working? Thanks in
advance for any help.
skasap - 11 Feb 2007 01:33 GMT
> I have an HP a1440n Media Center PC, just upgraded to Vista Home Premium,
> the LightScribe writer that came with the computer can no longer burn disks,
[quoted text clipped - 3 lines]
> driver, or is there anything I can do to get this working? Thanks in
> advance for any help.
skasap - 11 Feb 2007 01:34 GMT
I had the same problem. MS was no help. Doing a Google search I found out in
vista for optical drives you need to change the jumpers to either Master or
Slave. Cable select does not work. I found this out after making 10 coasters.
> I have an HP a1440n Media Center PC, just upgraded to Vista Home Premium,
> the LightScribe writer that came with the computer can no longer burn disks,
[quoted text clipped - 3 lines]
> driver, or is there anything I can do to get this working? Thanks in
> advance for any help.
Kevin Potts - 11 Feb 2007 04:55 GMT
Did you set it to master or slave? I tried switching it to master, and now
it won't even recognize that a blank disk is in the drive, it says the drive
is empty. Should it be set to slave?
Thanks
>I had the same problem. MS was no help. Doing a Google search I found out
>in
[quoted text clipped - 13 lines]
>> driver, or is there anything I can do to get this working? Thanks in
>> advance for any help.
PIGS1LADY@CHARTER.NET - 01 Mar 2007 06:25 GMT
Hello I just purchased a HP PAVILLION a1723w and it has VISTA and lightscribe
cd/dvdrrw installed already and I installed my lite-on cd/dvdrrw drive and it
was working fine and then all of a sudden I turned computer on and was going
to burn a disc and now neither drive is working and in device manager it says
"Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)" and I have done all I know to do to fix the
problem. I have one set as master and other as slave already. So if anyone
can help me with this I appreciate it. I will have this computer for one week
March 01,2007. And it is already giving me problems!!!!!!!!!
THANKS, SHANNON
> Did you set it to master or slave? I tried switching it to master, and now
> it won't even recognize that a blank disk is in the drive, it says the drive
[quoted text clipped - 18 lines]
> >> driver, or is there anything I can do to get this working? Thanks in
> >> advance for any help.
Richard G. Harper - 01 Mar 2007 11:28 GMT
If your computer is that new and malfunctioning TAKE IT BACK.
Would you keep a week-old car that is not running right? No, you would not;
so why do the same with the computer?

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> Hello I just purchased a HP PAVILLION a1723w and it has VISTA and
> lightscribe
[quoted text clipped - 13 lines]
> March 01,2007. And it is already giving me problems!!!!!!!!!
> THANKS, SHANNON
Mike Hall - MS MVP Windows Shell/User - 01 Mar 2007 11:35 GMT
Try the procedures on this website..
http://support.microsoft.com/kb/320553
Procedure one worked for me..
> Hello I just purchased a HP PAVILLION a1723w and it has VISTA and
> lightscribe
[quoted text clipped - 41 lines]
>> >> driver, or is there anything I can do to get this working? Thanks in
>> >> advance for any help.

Signature
Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/
Gene Hora - 03 Mar 2007 06:39 GMT
I had the same problem (error 39) - DVD writer working fine yesterday at
shutdown, this morning error and driver not loading. Used HP's chat line and
the procedure the tech gave me was essentially the same you reference in the
kb/320553 article. After restart, the DVD writer was working again.
> Try the procedures on this website..
>
[quoted text clipped - 48 lines]
>>> >> driver, or is there anything I can do to get this working? Thanks in
>>> >> advance for any help.
Robin Olitsky - 11 Feb 2007 03:15 GMT
I had the same issue, I just recently purchased a new DVD writer and it
came with Nero 6.6 you need to upgrade to version 7.0 , I was able to
upgrade for $55 I had to upgrade thru my laptop then burn a copy and install
it on my Vista desktop.
>I have an HP a1440n Media Center PC, just upgraded to Vista Home Premium,
>the LightScribe writer that came with the computer can no longer burn
[quoted text clipped - 3 lines]
>updated driver, or is there anything I can do to get this working? Thanks
>in advance for any help.
Kishor M Jadhav - 07 Apr 2007 12:46 GMT
"Kishor M Jadhav" wrote:
> I have an HP m7660in Media Center PC Vista Home Premium,
> the LightScribe writer that came with the computer can no longer burn disks,
[quoted text clipped - 3 lines]
> driver, or is there anything I can do to get this working? Thanks in
> advance for any help.
Mike - 07 Apr 2007 14:48 GMT
Kishor,
I have that same computer and burner (HP) and I just checked again and it
still does do Lightscribe with the supplied Creator Basic. So, it probably
is not the drivers or Software.
Mike
> "Kishor M Jadhav" wrote:
>
[quoted text clipped - 7 lines]
>> driver, or is there anything I can do to get this working? Thanks in
>> advance for any help.
kdawggydawg - 29 May 2008 18:06 GMT
Well Unfortunately... i aswell have this poopy drive that no firmware
update will fix yet.. i have problems reading data disc and things.. It
works fine with the creator basic yeh but thats bout it... I have tried
many things to fix.. but one thing i'v found is that if you right click
on drive go to properties than click change settings go to drivers
disable it than enable works fine discs read great after.. u tell me y
hahaa!!!
Mike;404046 Wrote:
> Kishor,
>
[quoted text clipped - 19 lines]
> >> driver, or is there anything I can do to get this working? Thanks in
> >> advance for any help.

Signature
kdawggydawg
Colin Barnhorst - 29 May 2008 18:28 GMT
What kind of computer is this and is the drive connected by IDE cable or
SATA? Did the computer come with Vista preinstalled or did you upgrade to
Vista from XP? How about some specifics so we can try to help you figure it
out?
> Well Unfortunately... i aswell have this poopy drive that no firmware
> update will fix yet.. i have problems reading data disc and things.. It
[quoted text clipped - 28 lines]
>> >> driver, or is there anything I can do to get this working? Thanks in
>> >> advance for any help.
Colin Barnhorst - 29 May 2008 21:36 GMT
Another thought. Is the jumper set to Master?
> Well Unfortunately... i aswell have this poopy drive that no firmware
> update will fix yet.. i have problems reading data disc and things.. It
[quoted text clipped - 28 lines]
>> >> driver, or is there anything I can do to get this working? Thanks in
>> >> advance for any help.
Donald L McDaniel - 30 May 2008 22:08 GMT
>Another thought. Is the jumper set to Master?
>
[quoted text clipped - 30 lines]
>>> >> driver, or is there anything I can do to get this working? Thanks in
>>> >> advance for any help.
What I would like to ask is: HAVE YOU INSTALLED THE UPDATED
LIGHTSCRIBE SOFTWARE YET?
If not, it simply won't work.
Get it here:
http://www.lightscribe.com/downloadSection/
Donald L McDaniel
Please reply to the original newsgroup and thread.
========================================================
Donald L McDaniel - 30 May 2008 23:53 GMT
>What I would like to ask is: HAVE YOU INSTALLED THE UPDATED
>LIGHTSCRIBE SOFTWARE YET?
[quoted text clipped - 3 lines]
>Get it here:
>http://www.lightscribe.com/downloadSection/
Sorry, Colin: I replied to the wrong person. My reply was not meant
for you, but for the OP.
Donald L McDaniel
Please reply to the original newsgroup and thread.
========================================================
Colin Barnhorst - 31 May 2008 00:12 GMT
I know. No prob.
>>What I would like to ask is: HAVE YOU INSTALLED THE UPDATED
>>LIGHTSCRIBE SOFTWARE YET?
[quoted text clipped - 10 lines]
> Please reply to the original newsgroup and thread.
> ========================================================
Lid8nhx - 31 May 2008 05:22 GMT
I was going to ask the same thing... Without this it doesn't really work
properly.. I see I need to update my own as this was just issued in
march....... I'm using a standard microsoft driver for the lightscribe
dvd burner... but have this software installed......
'LightScribe - Downloads - Windows'
(http://www.lightscribe.com/downloadsection/Windows/index.aspx?id=810)

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Lid8nhx