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Windows Forum / Windows Vista / Hardware / September 2007

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CD not recognized but DVDs work fine in Pineer DVD+-RW DR-K17Y

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Scott - 28 Sep 2007 03:48 GMT
I can play DVD's fine but when i put a CD in it makes a churning sounds and
nothing happens. When I click on the icon for the CD drive it churns and
opens and tells be to insert a CD.

Is there anything I can try to get this to work as I cannot install software
that I need

Thanks
Malke - 28 Sep 2007 11:55 GMT
> I can play DVD's fine but when i put a CD in it makes a churning sounds and
> nothing happens. When I click on the icon for the CD drive it churns and
[quoted text clipped - 4 lines]
>
> Thanks

Combo drives use two lasers - one for CDs and one for DVDs. It sounds as
though the CD laser has died. You can try a drive cleaning tool (sold at
computer and office supply stores) or swap the drive out for a
known-working one. If you have no problems with the test drive, then you
know it is a hardware issue and you should replace the original drive.

Malke
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John Lee Brown - 28 Sep 2007 12:15 GMT
You don't say but is your laptop a Dell? If it is then go to there web site
and download the latest firmware for the k17y. I believe I ran across it
under the XP drivers.
>> I can play DVD's fine but when i put a CD in it makes a churning sounds
>> and nothing happens. When I click on the icon for the CD drive it churns
[quoted text clipped - 10 lines]
>
> Malke
Scott - 29 Sep 2007 04:09 GMT
Yes it is a dell and I found and downloaded the firmware but it did not make
a difference. I might have to find something else.

thanks for the tip though

Scott

> You don't say but is your laptop a Dell? If it is then go to there web site
> and download the latest firmware for the k17y. I believe I ran across it
[quoted text clipped - 13 lines]
> >
> > Malke
John Lee Brown - 29 Sep 2007 13:38 GMT
I wasn't sure if it would help but I had just seen it on the Dell site. I us
a DVR-K17 pioneer on my Dell Inspiron 6000 and it works fine. It must be a
difference in the two drives.
> Yes it is a dell and I found and downloaded the firmware but it did not
> make
[quoted text clipped - 28 lines]
>> >
>> > Malke
 
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