Keyboard not working

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Kelvin - 31 Oct 2007 16:49 GMT

I have Vista Enterprise 32bit. After loading Symantec Ghost and copying the
hard disk to a larger drive the keyboard will no longer work. It will boot up
to the CTRL+ALT+Del screen. The mouse is working but the keyboard is not. I
am using the PS2 port. I’ve tried several keyboards and a USB keyboard, but
same result. I can load the BIOS setup before booting into Windows and the
keyboard works. I can put the old hard disk back into the machine and it
works. I assume it is something to do with the OS but now sure what.

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AlphaWolf_HK - 31 Oct 2007 18:45 GMT

Try uninstalling the KB938194 update. I had this exact same problem as you,
and it went away once I uninstalled that update.

> I have Vista Enterprise 32bit. After loading Symantec Ghost and copying the
> hard disk to a larger drive the keyboard will no longer work. It will boot up
[quoted text clipped - 3 lines]
> keyboard works. I can put the old hard disk back into the machine and it
> works. I assume it is something to do with the OS but now sure what.

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Kelvin - 31 Oct 2007 20:27 GMT

Tried uninstalling that update. Copied the drive again and same result. No
keyboard.

> Try uninstalling the KB938194 update. I had this exact same problem as you,
> and it went away once I uninstalled that update.
[quoted text clipped - 6 lines]
> > keyboard works. I can put the old hard disk back into the machine and it
> > works. I assume it is something to do with the OS but now sure what.

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