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Windows Forum / Windows Vista / Hardware / December 2007USB device not installed
Hi out there, I wanted to attach a TomTom Go 720T to my Windows Vista Home Premium notebook. Unfortunately Vista does not install the necessary USB mass storage driver and for that does not recognize the device. In device manager this is shown as "unknown device". I'm not able to use it and TomTom support told me that only the basic USB mass storage driver is needed and that is produced by the OS vendor. Does anybody can help me out here?! Thanks in advance! Vista does not require installation of usb drivers. They are in the system. Is the device certified for Vista? It may not be a supported device, but that should not be because of the usb mass storage driver. That is already there. > Hi out there, > [quoted text clipped - 11 lines] > > Thanks in advance! I'm not sure whether the TomTom is a certified device by Vista. That's the worst case: TomTom telling that MS is responsible for the standard driver and MS telling that this device is not certified. > Vista does not require installation of usb drivers. They are in the system. > Is the device certified for Vista? It may not be a supported device, but [quoted text clipped - 16 lines] > > > > Thanks in advance! If you want, you can always try to go to the manufacturer's website and download a driver off there. > Hi out there, > [quoted text clipped - 9 lines] > > Thanks in advance! As you can see in my post I already tried to get a driver for that device. Unfortunately TomTom told me that a standard OS driver is used and that the manufacturer for the OS is responsible for that. > If you want, you can always try to go to the manufacturer's website and > download a driver off there. [quoted text clipped - 12 lines] > > > > Thanks in advance! |
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