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Windows Forum / Windows Vista / Hardware / April 2008Upgrade RAM on HP laptop to 4GB Vista 32-bit won't boot
I've done a lot of searching tonight so I know I'm not the first one to have this issue, but I haven't found any kind of satisfactory solution. Here is my situation: I have an HP Pavilion 6716 laptop with Quanta 30CC 79.26 mother board with a bus clock of 533 Mhz. I currently have two DDR2 PC2-5300 1 GB sticks of RAM in the machine (from factory) and all is well. I confirmed with HP that my machine can handle 4GB so I got two DDR2 667 2GB sticks of RAM (Kingston). If I put either one of the new sticks of RAM in I have no problems (first or second slot, makes no difference). But if i put both in I get the BSOD and first a PFN_LIST_CORRUPT error, then a reboot and then a IRQL_NOT_LESS_OR_EQUAL error and that's all she wrote. Put back the original RAM and all is well. I've read all about the MS KB929777 and I've uninstalled the patch then re-installed and it made no difference. Is there anything anyone can tell me or am I just shafted at 2GB RAM? Tks. Will it boot with 3GB (1x2GB and 1x1GB)? > I've done a lot of searching tonight so I know I'm not the first one > to have this issue, but I haven't found any kind of satisfactory [quoted text clipped - 15 lines] > > Tks. On Feb 14, 12:13 am, "Colin Barnhorst" <c.barnho...@comcast.net> wrote: > Will it boot with 3GB (1x2GB and 1x1GB)? > [quoted text clipped - 21 lines] > > > Tks. Colin, I tried that as well, no luck and same error codes. On Feb 14, 7:33 am, jbess...@gmail.com wrote: > On Feb 14, 12:13 am, "Colin Barnhorst" <c.barnho...@comcast.net> > wrote: [quoted text clipped - 28 lines] > > I tried that as well, no luck and same error codes. Okay, here's an update. I contacted HP again and got a lovely woman who actually knew what she was talking about. I upgraded the BIOS from F.33 to F.33A and I was able to get it running with 3 GB of RAM. 4 still causes it to not boot, but at least I'm getting somewhere. In addition she went and talked to a higher tech and he's aware of a problem with the HP laptops and 4 GB of RAM and is going to try and track down a patch or fix for me. It'll take him a couple of days, but I really think he's going to. So, I'll update again once I hear from him. Sounds like HP will get you going again. Good luck. > On Feb 14, 7:33 am, jbess...@gmail.com wrote: >> On Feb 14, 12:13 am, "Colin Barnhorst" <c.barnho...@comcast.net> [quoted text clipped - 42 lines] > I really think he's going to. So, I'll update again once I hear from > him. A number of us would really like to know what happens, so please do update us. Thanks, in advance...  Signature-me. Let this forum know if this helps or if you figure out the problem, so others can benefit. > On Feb 14, 7:33 am, jbess...@gmail.com wrote: > > On Feb 14, 12:13 am, "Colin Barnhorst" <c.barnho...@comcast.net> [quoted text clipped - 39 lines] > I really think he's going to. So, I'll update again once I hear from > him. Well here's the update - no one wants to tell me anything. What I mean is that I haven't heard back from HP, can't get the same rep I talked to before (all I have is a first name) and my ticket has been closed. What I can tell you if you have an HP Pavilion laptop and get a blue screen when you try to run Vista 32-bit with more than 2 GB of RAM is to get the newest bios (in my case F.33A) and you will at least be able to run 3 GB of RAM. I was told the issue is with HP, not Microsoft so I doubt SP1 will help. Maybe there will be a new update maybe I will get contacted. But at this stage of the game it looks like I'm as far as I'm going to get. That being said, things seem stable with 3 GB RAM and it's enough for me to run CS3 the way I want to so I won't complain too much. Thanks to everyone for their assistance. Even if you were to receive the changes you want, you will still be limited to approximatly 3.2 GB. > Well here's the update - no one wants to tell me anything. What I mean > is that I haven't heard back from HP, can't get the same rep I talked [quoted text clipped - 12 lines] > > Thanks to everyone for their assistance. Here is an update for anyone else who has this model 6716. I had the same problem with trying to get it not to blue screen with 4gb of ram. Couldn't do it, so I contacted HP and after shipping it to them, they decided that they needed more time to investigate the problem, so the case manager gave me a brand-new laptop to replace the 6716. Thankfully the replacement was as good or even better than the 6716 and it had no problems with the 4gb of ram. After my laptop had the blue screen, I took my 4gb back to the store and asked to try my ram inside the floor model of the dv6716ca and sure enough, same problem. Put the 4gb into another HP model and it booted fine. At this point I knew that there was a very good possibility that there must be a design flaw or defect that doesn't allow this model to boot properly with 4gb of ram. Or it was some strange coincidence that two exact models exhibit the same blue screen error. So, if you have this model DV6716CA, you should contact HP and get them to replace your laptop. It is spec'd to use 4gb of ram and the fact that it blue screens means that this is a design flaw and they should offer a replacement. Signaturedv6716ca http://forums.techarena.in Thanks for taking the time to update everyone. > Here is an update for anyone else who has this model 6716. I had the > same problem with trying to get it not to blue screen with 4gb of ram. [quoted text clipped - 16 lines] > it blue screens means that this is a design flaw and they should offer a > replacement. what are your thoughts on installing Turbo memory card onto a high spec notebook with 3 G Ram? is it needed? SignatureTory You snipped so much that I am not sure where in the thread you are fitting this, but there would not be nearly the benefit with a 3GB system as there would be with a 1GB or 2GB system. Use the Reliability and Performance Monitor in Administrative Tools to see how heavily used your disk drive is now. You can set it up to provide you with a report. If it reports heavy paging file activity then a ReadyBoost compatible device will help. > what are your thoughts on installing Turbo memory card onto a high spec > notebook with 3 G Ram? is it needed? |
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