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Windows Forum / Windows Vista / Mail / May 2008MAPI compatible
I'm trying to send a quote from Simply accounting but cannot do so since I've switched from Outlook express to Windows mail. I get a MAPI compatible error. What can I do to fix this problem > I'm trying to send a quote from Simply accounting but cannot do so since > I've > switched from Outlook express to Windows mail. I get a MAPI compatible > error. What can I do to fix this problem Like Outlook Express, Windows Mail is a Simple MAPI client, not a Full MAPI client. However, it sounds like in your case WinMail man not have all its defaults. Click Start | Default Programs and make sure Windows Mail has all its defaults.  SignatureFrank Saunders MS-MVP IE,OE/WM www.fjsmjs.com Do not reply with email Thanks so much for your prompt reply. I checked my default programs and everything seems to be as they should. What do you suggest I do now? This is a new computer system so I haven't upgraded my e-mail program or accounts. Everything is new so you would think that outlook express would have all files need included with the new program wouldn't you? This is obviously an ongoing problem so do they have a repair program or anything? > > I'm trying to send a quote from Simply accounting but cannot do so since > > I've [quoted text clipped - 7 lines] > Click Start | Default Programs and make sure Windows Mail has all its > defaults. Vista will not run the Outlook Express program. It has a newer email program instead, Windows Mail. To get full MAPI use, you still have to install an extra cost software package. The Office packages that include Outlook will handle this, but only the versions 2003 and later are fully Vista compatible. Outlook 2002 will run under Vista, but with a few problems. > Thanks so much for your prompt reply. I checked my default programs and > everything seems to be as they should. What do you suggest I do now? [quoted text clipped - 20 lines] >> Click Start | Default Programs and make sure Windows Mail has all its >> defaults. Thanks for your help. I'll try to resolve this from here. > Vista will not run the Outlook Express program. It has a newer email > program instead, Windows Mail. [quoted text clipped - 28 lines] > >> Click Start | Default Programs and make sure Windows Mail has all its > >> defaults. You're welcome. > Thanks for your help. I'll try to resolve this from here. > [quoted text clipped - 34 lines] >> >> Click Start | Default Programs and make sure Windows Mail has all its >> >> defaults. Can you tell me exactly where I need to go to get this extra cost software package. I can't seem to find what I need. > You're welcome. > [quoted text clipped - 36 lines] > >> >> Click Start | Default Programs and make sure Windows Mail has all its > >> >> defaults. If your local computer stores don't have it, see of of these places: <http://www.windowsmarketplace.com/content.aspx?ctId=391&WT.mc_id=point_it_generi c_office_C_G> <http://software.pricegrabber.com/suites/p/169/form_keyword=ms+office/rd=1/mode=g _us_b_s/skd=1/st=query/> http://office.microsoft.com/en-gb/default.aspx Make sure you choose one that includes Outlook - not all versions do. > Can you tell me exactly where I need to go to get this extra cost software > package. I can't seem to find what I need. [quoted text clipped - 43 lines] >> >> >> its >> >> >> defaults. Start | Control Panel | Programs | Default Programs | Associate a file type or protocol with a program Scroll down to the bottom and make sure MAILTO points to Windows Mail. > Thanks so much for your prompt reply. I checked my default programs and > everything seems to be as they should. What do you suggest I do now? [quoted text clipped - 20 lines] >> Click Start | Default Programs and make sure Windows Mail has all its >> defaults. there is no MAILTO when I went to default programs. I did check to see if windows mail had all its defaults and the only windows mail in the default list is Windows Mail (News). Is this the same thing? If it is it does have all its defaults. > Start | Control Panel | Programs | Default Programs | Associate a file type > or protocol with a program [quoted text clipped - 24 lines] > >> Click Start | Default Programs and make sure Windows Mail has all its > >> defaults. > there is no MAILTO when I went to default programs. I did check to see if > windows mail had all its defaults and the only windows mail in the default [quoted text clipped - 35 lines] >> >> Click Start | Default Programs and make sure Windows Mail has all its >> >> defaults. Assuming that you went to "Associate a file type of protocol with a program", I wonder what third party program is killing this Registry entry for some people. Copy the part between the lines below and save it as MailTo.reg ---------------------------------------MailTo.reg---------------------------------------------------- Windows Registry Editor Version 5.00 [HKEY_CLASSES_ROOT\mailto] @="URL:Mail Protocol" "EditFlags"=dword:00000002 "URL Protocol"="" "FriendlyTypeName"=hex(2):40,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,\ 00,46,00,69,00,6c,00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,\ 77,00,73,00,20,00,4d,00,61,00,69,00,6c,00,5c,00,77,00,69,00,6e,00,6d,00,61,\ 00,69,00,6c,00,2e,00,65,00,78,00,65,00,2c,00,2d,00,32,00,31,00,31,00,00,00 [HKEY_CLASSES_ROOT\mailto\DefaultIcon] @=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\ 00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,4d,00,\ 61,00,69,00,6c,00,5c,00,57,00,69,00,6e,00,4d,00,61,00,69,00,6c,00,2e,00,65,\ 00,78,00,65,00,2c,00,2d,00,32,00,00,00 [HKEY_CLASSES_ROOT\mailto\shell] [HKEY_CLASSES_ROOT\mailto\shell\open] [HKEY_CLASSES_ROOT\mailto\shell\open\command] @=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,\ 00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,\ 4d,00,61,00,69,00,6c,00,5c,00,57,00,69,00,6e,00,4d,00,61,00,69,00,6c,00,2e,\ 00,65,00,78,00,65,00,22,00,20,00,2f,00,6d,00,61,00,69,00,6c,00,75,00,72,00,\ 6c,00,3a,00,22,00,25,00,31,00,22,00,00,00 ------------------------------------------------------------------------------ Right click on MailTo.reg and choose Merge SignatureFrank Saunders MS-MVP IE,OE/WM www.fjsmjs.com Do not reply with email Hi Frank, I'm still trying to solve my problem. As an update - I can email I just can't send an email from my simply accounting program. So does this mean that there's a problem with my accounting program? Anyway, I've tried to do what you suggested but I'm not sure how to save what I'm copying. Do I have to save it in a particular program such as Word or what? I apologize but I'm not a computer whiz so I need specifice step by step instructions. I did go to "Associate a file type of protocol with a program" and the MailTo protocol isn't there but it is there under "set your default program" then "choose defaults for this program" and the box is checked. Not sure if this info is of any use to you or not. RG > Assuming that you went to "Associate a file type of protocol with a > program", I wonder what third party program is killing this Registry entry [quoted text clipped - 32 lines] > > Right click on MailTo.reg and choose Merge > Hi Frank, > I'm still trying to solve my problem. As an update - I can email I just [quoted text clipped - 14 lines] > if > this info is of any use to you or not. I don't know anything about your accounting program, but if it wants a Full MAPI mail program you're out of look unless you get something like Outlook. Like Outlook Express, Windows Mail is just a Simple MAPI program. SignatureFrank Saunders MS-MVP IE,OE/WM www.fjsmjs.com Do not reply with email Thanks Frank for your help. I'll have to try that route. Ruth > I don't know anything about your accounting program, but if it wants a Full > MAPI mail program you're out of look unless you get something like Outlook. > Like Outlook Express, Windows Mail is just a Simple MAPI program. In addition to "Windows Mail (News)", Default Programs should have an entry for just "Windows Mail". Try the following fix: http://www.winhelponline.com/articles/220/1/Windows-Mail-missing-from-the-defaul t-programs-listing.html SignatureGary VanderMolen, MS-MVP (WLMail) > there is no MAILTO when I went to default programs. I did check to see if > windows mail had all its defaults and the only windows mail in the default [quoted text clipped - 29 lines] >> >> Click Start | Default Programs and make sure Windows Mail has all its >> >> defaults. I'm unable to correct this problem. All my defaults are OK. Will installing Outlook Express solve this problem? Can you install Outlook express on the vista system? > In addition to "Windows Mail (News)", Default Programs should > have an entry for just "Windows Mail". Try the following fix: [quoted text clipped - 33 lines] > >> >> Click Start | Default Programs and make sure Windows Mail has all its > >> >> defaults. Outlook Express won't install or run under Vista. > I'm unable to correct this problem. All my defaults are OK. Will > installing [quoted text clipped - 51 lines] >> >> >> its >> >> >> defaults. How can you say that all your defaults are OK when Windows Mail apparently does not have the MAILTO protocol default? Were you able to find the MAILTO default assignment by going to Default Programs, "Associate a file type or protocol..." and scrolling down to the bottom of that screen where all the protocol assignments are shown? As others have already told you, you can't install OE in Vista. SignatureGary VanderMolen, MS-MVP (WLMail) > I'm unable to correct this problem. All my defaults are OK. Will installing > Outlook Express solve this problem? Can you install Outlook express on the [quoted text clipped - 37 lines] >> >> >> Click Start | Default Programs and make sure Windows Mail has all its >> >> >> defaults. I assume your MailTo protocol is still missing? (You did not respond to my previous post.) If so, try this: Open Default Programs, click "Set program access and computer defaults." Click Custom, and select Windows Mail. Click OK. Did this restore the MailTo protocol? SignatureGary VanderMolen, MS-MVP (WLMail) > How can you say that all your defaults are OK when Windows Mail > apparently does not have the MAILTO protocol default? [quoted text clipped - 46 lines] >>> >> >> Click Start | Default Programs and make sure Windows Mail has all its >>> >> >> defaults. Hi Gary, Sorry for my slow response but had to leave the office early. Just got your post and I have done as you suggested and guess what I now have my "MailTo" protocol. However, I am still having the same problem with my accounting program and am unable to email from that program. I'm thinking there's a problem between that program and Vista with regards to compatibility. Will let you know what I find out. I do appreciate your help. > I assume your MailTo protocol is still missing? (You did not > respond to my previous post.) [quoted text clipped - 55 lines] > >>> >> >> Click Start | Default Programs and make sure Windows Mail has all its > >>> >> >> defaults. Now that you have the MailTo protocol back, did you make sure it was assigned to Windows Mail? Your hunch may well be correct in that your older accounting program is just not compatible with Vista's way of doing things. SignatureGary VanderMolen, MS-MVP (WLMail) > Hi Gary, > [quoted text clipped - 64 lines] >> >>> >> >> Click Start | Default Programs and make sure Windows Mail has all its >> >>> >> >> defaults. I have the same problem, and just want to check in with you guys before I go and get myself a full MAPI email program. I've created a mail merge in Word 2007 (on a Vista computer, had to buy Microsoft Office, which I didn't realise didn't come with Outlook!) and now at the last stage, the email button or email command is greyed out. After checking help is says I need a MAPI comp email program - am I right in assuming that the 'simple' MAPI compatible Windows Mail won't be up to the task? Or is there a setting I've missed? I have made sure that MailTo points to Windows Mail. Fingers crossed someone can help! Petra >I have the same problem, and just want to check in with you guys before I >go and get myself a full MAPI email program. [quoted text clipped - 12 lines] > > Petra You are correct. WinMail can't do it. Outlook can. SignatureFrank Saunders MS-MVP IE,OE/WM Do not reply with email >I have the same problem, and just want to check in with you guys before I >go and get myself a full MAPI email program. [quoted text clipped - 12 lines] > > Petra Windows Mail needs a MAPI provider to be able to do much work that requires MAPI. The most common MAPI provider it can use is Outlook, which comes with some but not all versions of Microsoft Office. You might want to check if you have the option to upgrade to such a version of Microsoft Office without adding its full price to what you have already paid. http://us1.trymicrosoftoffice.com/default.aspx?re_ms=oo&culture=en-US I have looked for days for the reason I could not send email from Word and Explore and could not mailto from websites and then I came across your post. I downloaded and merged the file, went to default programs and made sure all three boxes were checked, and now all works fine. Thanks for relieving my great frustration with this aspect of Vista and Windows Mail! > In addition to "Windows Mail (News)", Default Programs should > have an entry for just "Windows Mail". Try the following fix: [quoted text clipped - 33 lines] > >> >> Click Start | Default Programs and make sure Windows Mail has all its > >> >> defaults. You're welcome. Thanks for the feedback. SignatureGary VanderMolen, MS-MVP (WLMail) > I have looked for days for the reason I could not send email from Word and > Explore and could not mailto from websites and then I came across your post. [quoted text clipped - 39 lines] >> >> >> Click Start | Default Programs and make sure Windows Mail has all its >> >> >> defaults. |
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