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Windows Forum / Windows Vista / Mail / May 2008Receiving mail, but cannot send or reply. . .
Error Message: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject '', Account: 'mail.bockmoninsurance.com', Server: 'smtpout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F Can anyone help??? Thank you for including the complete error message. It makes troubleshooting so much easier. Change the outgoing mail server port from 25 to 80.  SignatureGary VanderMolen, MS-MVP (WLMail) > Error Message: > Your server has unexpectedly terminated the connection. Possible causes for [quoted text clipped - 4 lines] > > Can anyone help??? I still can't send... The error message now is: The connection to the server has failed. Subject '', Account: 'pop.nri.terra.com.br', Server: 'smtp.nri.terra.com.br', Protocol: SMTP, Port: 80, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E > Thank you for including the complete error message. It makes troubleshooting > so much easier. [quoted text clipped - 7 lines] > > > > Can anyone help??? Uhhh, what made you think that the response I gave to another person applied to your situation? Very few SMTP servers work on port 80. I see that Robert has already steered you in the right direction. SignatureGary VanderMolen, MS-MVP (WLMail) >I still can't send... The error message now is: The connection to the server > has failed. Subject '', Account: 'pop.nri.terra.com.br', Server: [quoted text clipped - 12 lines] >> > >> > Can anyone help??? I still can't send it.. The error message now is: The connection to the server has failed. Subject '', Account: 'pop.nri.terra.com.br', Server: 'smtp.nri.terra.com.br', Protocol: SMTP, Port: 80, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E The funny thing is that I have a notebook and a desktop and the notebook is the one giving me a hard time... maybe it's 'cause it's Vista. Anyone knows what can I do? > Thank you for including the complete error message. It makes troubleshooting > so much easier. [quoted text clipped - 7 lines] > > > > Can anyone help??? What you need to do for a connection to the terra.com.br email server is very likely to be different from what someone using the secureserver.net email server needs to do. You should ask terra.com.br for the instructions for how to set up to use their email servers. If they haven't written instructions for Windows Mail yet, their instructions for Outlook Express should work under Windows Mail also as long as they don't call for the HTTP protocol. The instructions are probably somewhere on their web site. If your connection to this server crosses over from one internet provider's equipment to another's before it reaches the server, such connections to port 25 are often blocked to cause trouble for spammers. If this affects you, and the instructions offer the chance to use a port other than port 25 to connect to the outgoing mail server, do this. Note that just trying all the ports is a very slow way to find out which ports work, since there are about 65,000 ports available. >I still can't send it.. The error message now is: The connection to the > server has failed. Subject '', Account: 'pop.nri.terra.com.br', Server: [quoted text clipped - 21 lines] >> > >> > Can anyone help??? I've already asked them and they said it was something wrong with my notebook. But I don't think the notebook is the problem 'cause the mail was working perfectly well 2 weeks ago. > What you need to do for a connection to the terra.com.br email > server is very likely to be different from what someone using the [quoted text clipped - 39 lines] > >> > > >> > Can anyone help??? Email providers often don't tell you when they apply or remove such a block on port 25. Just in case it's really a problem on your notebook, what if any antivirus programs do you have? Some of them cause assorted problems under Windows Mail, but it often takes months for these problems to show up. Also, are messages you tried to send building up in your Outbox? If so, can you move all all of these messages to the Drafts folder or delete them? > I've already asked them and they said it was something wrong with my > notebook. But I don't think the notebook is the problem 'cause the mail [quoted text clipped - 49 lines] >> >> > >> >> > Can anyone help??? I was using "avast!" but I read that AVG is more compatible with Vista, so I uninstalled avast e installed AVG but the problem persists. A few weeks ago, I guess when the problem started, I couldn't erase a message in the outbox so I did what Microsoft told me to do: downloaded a file and installed, and now, for that problem, Windows Mail is working just fine. I move all the messages and delete them. But now I can't send e-mail with attached files or even reply an email. > Email providers often don't tell you when they apply or remove such a > block on port 25. [quoted text clipped - 59 lines] > >> >> > > >> >> > Can anyone help??? Either avast! or AVG is more compatible with Windows Mail if you do a custom install and tell it to leave out the part that scans email. You may want to uninstall AVG, then do such a custom install. http://free.grisoft.com/doc/5390/us/frt/0?prd=aff >I was using "avast!" but I read that AVG is more compatible with Vista, so >I [quoted text clipped - 76 lines] >> >> >> > >> >> >> > Can anyone help??? But do I have to do anything else besides that? I'll try it now. > Either avast! or AVG is more compatible with Windows Mail if you > do a custom install and tell it to leave out the part that scans email. [quoted text clipped - 82 lines] > >> >> >> > > >> >> >> > Can anyone help??? Still doesn't work. > But do I have to do anything else besides that? I'll try it now. > [quoted text clipped - 84 lines] > > >> >> >> > > > >> >> >> > Can anyone help??? When you get that error is your notebook at a different location than your other PC? Is the notebook using a different Internet connection? SignatureGary VanderMolen, MS-MVP (WLMail) > Still doesn't work. > [quoted text clipped - 66 lines] >> > >> >> > >> > >> >> > Anyone knows what can I do? No, it's the same... the only difference is that the notebook is using wifi. > When you get that error is your notebook at a different location than > your other PC? Is the notebook using a different Internet connection? [quoted text clipped - 68 lines] > >> > >> >> > > >> > >> >> > Anyone knows what can I do? Now it's working. I disable the email shield in Spy Sweeper. But with that off and the Antivirus off (for the email), my computer won't be easier to get hacked or something like that?? > But do I have to do anything else besides that? I'll try it now. > [quoted text clipped - 84 lines] > > >> >> >> > > > >> >> >> > Can anyone help??? No. Antivirus email scanning is unnecessary. Read this: http://service1.symantec.com/SUPPORT/nav.nsf/d4578f66d8f00a0188256d4e006aaa94/4b a5fc8ef939c44c88256c7500723cf0?OpenDocument&src=bar_sch_nam SignatureGary VanderMolen, MS-MVP (WLMail) > Now it's working. I disable the email shield in Spy Sweeper. But with that > off and the Antivirus off (for the email), my computer won't be easier to get [quoted text clipped - 88 lines] >> > >> >> >> > >> > >> >> >> > Can anyone help??? Not many email providers allow port 80 for the SMTP server. I've only seen one of them. You may have to use another port such as port 25, if you've not seen anything from terra.com.br saying that their email server supports SMTP on this port. I can't read Portuguese, or I'd check what they allow for you. > But do I have to do anything else besides that? I'll try it now. > [quoted text clipped - 94 lines] >> >> >> >> > >> >> >> >> > Can anyone help??? Thanks, guys... but I think now it's working. I disable the antivirus and the spy sweeper for the email. Thanks!!! > Not many email providers allow port 80 for the SMTP server. > I've only seen one of them. You may have to use another port [quoted text clipped - 100 lines] > >> >> >> >> > > >> >> >> >> > Can anyone help??? Third party security products often interfere with the proper functioning of Windows Mail. SignatureGary VanderMolen, MS-MVP (WLMail) > Thanks, guys... but I think now it's working. I disable the antivirus and the > spy sweeper for the email. [quoted text clipped - 105 lines] >> >> >> >> >> > >> >> >> >> >> > Can anyone help??? You're welcome. > Thanks, guys... but I think now it's working. I disable the antivirus and > the [quoted text clipped - 125 lines] >> >> >> >> >> > >> >> >> >> >> > Can anyone help??? HI! configuration your account, please check this configuration: 1- open your windows mail 2- click tools 3- click account 4- if your only account click or your have many account click step by step 5- click in your account one time and now click property 6- property open - general check your name, your address email and end general you have one box. click , mark the box (yes) 7- click server (open) - my server is POP3 or only POP (I don't know - it's automatic) 8- fill your POP - fill your SMTP (small letter, no caps lock) - your address email - your password - click box remember my password (yes) 9- click circle box make logon authentication using the text unencrypted (yes) - now you have more two circle box no click (no) - empty 10 - you have square box no click - let's empty 11- click on connection - square box empty, no click 12- click on safety - nothing 13- click advanced - you see smpt (25) - square box ssl empty - POP3 (110) - square box SSL empty - this page all box are empty 14- finish the configuration. close and try your windows mail. If you have more account, you have started again to each account. "kstrick" <kstrick@discussions.microsoft.com> escreveu na notícia da mensagem:DEDAC911-A8B1-4C37-88E2-5958AE86C48D@microsoft.com... > Error Message: > Your server has unexpectedly terminated the connection. Possible causes [quoted text clipped - 6 lines] > > Can anyone help??? |
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