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Windows Forum / Windows Vista / Mail / May 2008Can't open attatchments
In Windows Mail, when I try to open an attatchment, mail freezes completely, and I have to run task manager to shut it down and restart. sorry, wish I had an answer, I am having the same trouble. I have tried to find where I can fix the attachment issue, but this is not as user friendly as XP. Hope some one can help culater > In Windows Mail, when I try to open an attatchment, mail freezes completely, > and I have to run task manager to shut it down and restart. > In Windows Mail, when I try to open an attatchment, mail freezes > completely, > and I have to run task manager to shut it down and restart. What if any antivirus programs, antispyware programs, firewall programs, and other security programs do you have? Problems like these are often due to interference from a security program.  SignatureLarry > > In Windows Mail, when I try to open an attatchment, mail freezes > > completely, [quoted text clipped - 3 lines] > and other security programs do you have? Problems like these are often > due to interference from a security program. SignatureLarry > > In Windows Mail, when I try to open an attatchment, mail freezes > > completely, [quoted text clipped - 5 lines] > > Same problem/issue Antivirus disables and no change, One diference is the "open attachment" window does not display. Usuale have to restart computer as ctl-alt-del does not respond. >> > In Windows Mail, when I try to open an attatchment, mail freezes >> > completely, [quoted text clipped - 7 lines] >> "open attachment" window does not display. Usuale have to restart >> computer as ctl-alt-del does not respond. For some antivirus programs, just disabling part or all of the program is seldom enough to help with the problems they cause in Windows Mail. What antivirus program(s) do you have? > In Windows Mail, when I try to open an attatchment, mail freezes completely, > and I have to run task manager to shut it down and restart. >> In Windows Mail, when I try to open an attatchment, mail freezes >> completely, >> and I have to run task manager to shut it down and restart. What if any antivirus programs do you have? Some of them tend to cause assorted problems in Windows Mail, although seldom immediately. Im having the same problem and have to use task manager to restart.I need help. > >> In Windows Mail, when I try to open an attatchment, mail freezes > >> completely, > >> and I have to run task manager to shut it down and restart. > > What if any antivirus programs do you have? Some of them tend to cause > assorted problems in Windows Mail, although seldom immediately. Then I'll give you the same question to answer: What if any antivirus programs do you have? Some of them tend to cause assorted problems in Windows Mail, although seldom immediately. > Im having the same problem and have to use task manager to restart.I need > help. [quoted text clipped - 5 lines] >> What if any antivirus programs do you have? Some of them tend to cause >> assorted problems in Windows Mail, although seldom immediately. I have Trend Microvirus ,Windows Defender and Windows Firewall,and Webroot Spysweeper. Do you think you can help me?i.e. tell me what I should enable or disable. > Im having the same problem and have to use task manager to restart.I need help. > [quoted text clipped - 4 lines] > > What if any antivirus programs do you have? Some of them tend to cause > > assorted problems in Windows Mail, although seldom immediately. Both Trend Micro antivirus and Spysweeper are known to cause problems with Windows Mail. As a minimum, you would have to configure those programs not to scan emails. If no improvement, try uninstalling them one at a time. Reboot before testing Windows Mail for improvement. SignatureGary VanderMolen, MS-MVP >I have Trend Microvirus ,Windows Defender and Windows Firewall,and Webroot > Spysweeper. Do you think you can help me?i.e. tell me what I should enable [quoted text clipped - 10 lines] >> > What if any antivirus programs do you have? Some of them tend to cause >> > assorted problems in Windows Mail, although seldom immediately. I actually have hotmail accounts ,is the same actions going to help me or do I need to do something else ? > Both Trend Micro antivirus and Spysweeper are known to cause problems > with Windows Mail. As a minimum, you would have to configure those [quoted text clipped - 15 lines] > >> > What if any antivirus programs do you have? Some of them tend to cause > >> > assorted problems in Windows Mail, although seldom immediately. Windows Mail does not accommodate Hotmail accounts. Windows Live Mail (WLM) does. So are you running WLM instead of Windows Mail? If so, the advice about disabling email scanning in your security programs still holds, but you should not need to uninstall. If you continue to have problems with WLM, post in the WLM newsgroup: microsoft.public.windows.live.mail.desktop . SignatureGary VanderMolen, MS-MVP >I actually have hotmail accounts ,is the same actions going to help me or >do [quoted text clipped - 23 lines] >> >> > cause >> >> > assorted problems in Windows Mail, although seldom immediately. Im going crazy here. > Im having the same problem and have to use task manager to restart.I need help. > [quoted text clipped - 4 lines] > > What if any antivirus programs do you have? Some of them tend to cause > > assorted problems in Windows Mail, although seldom immediately. |
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