Windows Forum / Windows Vista / Mail / May 2008
Error # 0x800c0148
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pattie66 - 25 Feb 2007 20:34 GMT When I open my Windows mail, that used to display my mail properly, I now receive this error: An unknown error has occurred. Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0148
It also states "folders can not be displayed". This happened right in the middle of me working with the folders! Please help!
pattie66 - 25 Feb 2007 23:03 GMT Just now, for a few moments everything was working correctly again. Now its all gone!! WHATS GOING ON??
> When I open my Windows mail, that used to display my mail properly, I now > receive this error: An unknown error has occurred. Account: [quoted text clipped - 3 lines] > It also states "folders can not be displayed". This happened right in the > middle of me working with the folders! Please help! lulu - 08 Jul 2007 19:40 GMT Hi Pattie I have found the same problem in my Windows Mail. It only works properly the first time I start up the computer. If I then do anything or close it down - that's it. Did you find a solution so far? Thanks for letting me know. once the folders disappear there is also no way anymore in sending or receiving mails or anything in that programme.
> When I open my Windows mail, that used to display my mail properly, I now > receive this error: An unknown error has occurred. Account: [quoted text clipped - 3 lines] > It also states "folders can not be displayed". This happened right in the > middle of me working with the folders! Please help! Gary VanderMolen - 08 Jul 2007 21:07 GMT If you are running Norton or McAfee antivirus, uninstall them because they are not compatible with Windows Mail.
Gary VanderMolen
> Hi Pattie > I have found the same problem in my Windows Mail. It only works properly the [quoted text clipped - 10 lines] >> It also states "folders can not be displayed". This happened right in the >> middle of me working with the folders! Please help! Ann - 09 Jul 2007 21:16 GMT I have a problem where I have one message in my Inbox that will not delete...I can ignore it because I can still send and recieve email, but it is driving me nuts having it in there...if I uninstall the mcAfee, what do I do as far as viruses, the computer will not be protected then will it? Is there a version that is compatible?
> If you are running Norton or McAfee antivirus, uninstall them because > they are not compatible with Windows Mail. [quoted text clipped - 15 lines] > >> It also states "folders can not be displayed". This happened right in the > >> middle of me working with the folders! Please help! Gary VanderMolen - 09 Jul 2007 21:41 GMT Ann, after you uninstall McAfee, download and install the free Avast antivirus: http://www.avast.com/eng/download-avast-home.html
Be sure to configure it to do no mail scanning. For more on the reasoning behind this see http://www.oehelp.com/OETips.aspx#3
Gary VanderMolen
>I have a problem where I have one message in my Inbox that will not > delete...I can ignore it because I can still send and recieve email, but it [quoted text clipped - 21 lines] >> >> It also states "folders can not be displayed". This happened right in the >> >> middle of me working with the folders! Please help! Jo L - 11 Aug 2007 16:50 GMT > Ann, after you uninstall McAfee, download and install the free Avast antivirus: > http://www.avast.com/eng/download-avast-home.html [quoted text clipped - 30 lines] > >> >> It also states "folders can not be displayed". This happened right in the > >> >> middle of me working with the folders! Please help! Jo L - 11 Aug 2007 16:56 GMT Gary: Does the OEhelp.com\OETips site infomation regarding "do no mail scanning apply to VISTA "Windows Mail" as well. Thanks. Jo
> Ann, after you uninstall McAfee, download and install the free Avast antivirus: > http://www.avast.com/eng/download-avast-home.html [quoted text clipped - 30 lines] > >> >> It also states "folders can not be displayed". This happened right in the > >> >> middle of me working with the folders! Please help! Gary VanderMolen - 11 Aug 2007 22:03 GMT Yes it does.
Gary VanderMolen
> Gary: > Does the [quoted text clipped - 38 lines] >> >> >> It also states "folders can not be displayed". This happened right in the >> >> >> middle of me working with the folders! Please help! Erwin - 24 Oct 2007 11:59 GMT I just encountered this problem too. Message: Error desconocido. Protocolo: SMTP, Puerto: 0, Seguridad (SSL): No, Número de error: 0x800C0148
And it is also the pop3. No, I don't have any antivirus running at all, and it has been working fine until. now. now I have to reiniciate my computer everytime, and then it only works once, and then I haev to restart again.
Please help....
> If you are running Norton or McAfee antivirus, uninstall them because > they are not compatible with Windows Mail. [quoted text clipped - 15 lines] > >> It also states "folders can not be displayed". This happened right in the > >> middle of me working with the folders! Please help! robertNOSPAMmiles@bellsouthNOSPAM.net - 24 Oct 2007 16:36 GMT It looks like you're set up to use port 0, which is seldom the correct port for email. Check your internet provider's instructions for the correct port number.
>I just encountered this problem too. > Message: Error desconocido. Protocolo: SMTP, Puerto: 0, Seguridad (SSL): [quoted text clipped - 34 lines] >> >> the >> >> middle of me working with the folders! Please help! Gary VanderMolen - 24 Oct 2007 19:45 GMT The Port 0 error is indicative of current or recent antivirus corruption.
 Signature Gary VanderMolen [MS-MVP WLM]
>I just encountered this problem too. > Message: Error desconocido. Protocolo: SMTP, Puerto: 0, Seguridad (SSL): No, [quoted text clipped - 26 lines] >> >> It also states "folders can not be displayed". This happened right in the >> >> middle of me working with the folders! Please help! pattie66 - 09 Jul 2007 16:02 GMT I was told Microsoft was working on the fix. I never heard anything from anyone. It had nothing to do with my virus software because I had shut it down and still had the same problems. One day I came to my email to check on it again and everthing was there working properly. That was about 3 weeks ago and I have not had any problems since then. It was the strangest thing. All I can think is that an automatic update ran on my pc and fixed the problem itself. I wish I could offer more help because I know its so frustrating. Try going and ensuring you have all the updates available on your pc, then reboot and see if that helps. GOOD LUCK!
> Hi Pattie > I have found the same problem in my Windows Mail. It only works properly the [quoted text clipped - 10 lines] > > It also states "folders can not be displayed". This happened right in the > > middle of me working with the folders! Please help! Peter Goddard - 28 Jul 2007 15:56 GMT pattie66;203673 Wrote:
> When I open my Windows mail, that used to display my mail properly, I > now [quoted text clipped - 6 lines] > the > middle of me working with the folders! Please help! I am having a similar nightmare with Window Mail. I previously had Outlook 2000 on XP: No problem. I have now transfered my mails to Window Mail on Vista and have this same message and have to reboot or at least close the application and re-open it to get my folders back. Sometimes clicking on local folder helps (?) The receive/send mail only works after rebooting: this is driving me mad!
 Signature Peter Goddard
Peter Foldes - 29 Jul 2007 04:58 GMT Are you scanning your incoming and outgoing emails ? If yes , then disable the scanning feature and test
 Signature Peter
Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged.
> pattie66;203673 Wrote: >> When I open my Windows mail, that used to display my mail properly, I [quoted text clipped - 16 lines] > The receive/send mail only works after rebooting: this is driving me > mad! Peter Goddard - 29 Jul 2007 15:59 GMT I have found the solution.. This is hard to accept as everyone has already said the same thing.... It's down to McAfee.. I didn't unload all of it, just the spam filter and hey presto... 0/10 for Dell: why the cluck do they load stuff on their PCs that aren't even compatible: Grrrree!
 Signature Peter Goddard
Julian - 29 Jul 2007 16:32 GMT > I have found the solution.. This is hard to accept as everyone has > already said the same thing.... It's down to McAfee.. I didn't unload > all of it, just the spam filter and hey presto... > 0/10 for Dell: why the cluck do they load stuff on their PCs that > aren't even compatible: Grrrree! In a word.. money.
They are paid by software companies to place crappy products on the PCs and exploit the natural inertia of the customers.
It is not just Dell but a PC industry wide practice.
PRG - 22 May 2008 17:58 GMT Hi,
I am experiencing exatly the same error. This morning all was working and then suddenly i received this error code.
I have actualy no anti virus active. I had Symantec but uninstall it.
The same error appears.
I must say that Vista mail was very unstable, showing permanently errors "unable to delete file".
Now I am looking for a solution because it doesnot work at all.
 Signature PRG
robertmiles@bellsouthNOSPAM.net - 22 May 2008 20:08 GMT > Hi, > [quoted text clipped - 10 lines] > > Now I am looking for a solution because it doesnot work at all. The exact same error as what? Many of who answer frequently here are using Windows Mail to read the newsgroup, and don't have a good way to go back to previous messages in the thread.
The error number is often not enough for us to give much information. If you need more help, right click on the message and copy all of it to your next message.
Which Symantec antivirus program? Most of those with the Norton brand name tend to cause enough problems in Windows Mail that they need to be uninstalled, then have this cleanup program run to take care of what the uninstall left behind:
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
You may then need to remove your email program, then restart Windows Mail and add the account again. We haven't heard enough about Symantec antivirus programs without the Norton brand name to make it clear if this also applies to them.
For the message you can't delete, download and install this hotfix, with Windows Mail not running:
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
Although it's labelled as for mail stuck in the Outbox, it also works in other folders. If you don't know whether you have a 32-bit version of Vista or a 64-bit version, try the hotfix for the 32-bit version first. The Vista SP1 update contains this hotfix and more, but takes longer to install.
If this solves your problems, you may want a replacement antivirus program that doesn't cause such problems. Most versions of the McAfee antivirus program and a recent version of the Trend antivirus program are bad choices; they cause problems in Windows Mail too. I recommend either avast! or AVG, either one with a custom install that tells it to leave out the part that scans email.
http://www.avast.com/eng/avast_4_home.html
http://free.grisoft.com/ww.download?prd=afe
PRG - 22 May 2008 23:04 GMT Thank you for reply,
1) I was quoting the error code Error # 0x800c0148. 2) This is the message when going for e.mail via pop3: " Ocorreu um erro desconhecido. Protocolo: SMTP, Porta: 0, Secure(SSL): Não, Número do Erro: 0x800C0148 Ocorreu um erro desconhecido. Conta: 'POP.NOVIS.PT', Servidor: 'pop.novis.pt', Protocolo: POP3, Porta: 110, Secure(SSL): Não, Número do Erro: 0x800C0148".
3) This a genuine toshiba installation with genuine Norton (Symantec antivirus). I have it uninstalled with symantec removal tools.
4) system has SP1 "Windows6.0-KB936330-X86-wave1" update plus daily update via MS.
So at this moment I just cannot use the Vista Mail nor send nor receive mail.
Hope this help you to help me.
 Signature PRG
robertmiles@bellsouthNOSPAM.net - 23 May 2008 01:32 GMT > Thank you for reply, > [quoted text clipped - 17 lines] > > Hope this help you to help me. Error messages referring to port 0 are often due to so much interference from an antivirus program that Windows Mail is unable to look up the correct port number. They can also be due to having the wrong port number entered on the page you reach by clicking Tools, then Accounts, then your email account, then Properties, then Advanced. Few email providers tell you to use port 0.
Toshiba computers often come with a program with SMS in its name already installed, even though this program interferes with Windows Mail. Check for such a program on your list of installed programs, and if you find one, give us its full name.
Allso check this list for the Google Toolbar program, and if you find it, uninstall it. Websites that let you do a Google search don't count, since they don't cause the same problems.
Some antispyware programs and antispam programs also cause problems in Windows Mail, although less often than antivirus programs. List any such programs you have.
Are you still able to reach web sites?
PRG - 23 May 2008 19:24 GMT Here are answer to your questions. 1) In the e.mail account we have only port 25 and 110. No port 0. 2) There is a program in the active processes whose name is Desktop Sms and located in C:\Program Files\IDM\Desktop SMS. I never use this program. 3) Google bar is limited. 4) No specific antispam. They were in the Symantec package now unactive.
Hope this help you.
 Signature PRG
PRG - 23 May 2008 19:25 GMT OOOppps forgot to tell you that I have full access to website.
 Signature PRG
Gary VanderMolen - 23 May 2008 21:31 GMT Uninstall that Desktop SMS program. It causes problems with Windows Mail.
Google Toolbar must also be uninstalled.
 Signature Gary VanderMolen, MS-MVP
> Here are answer to your questions. > 1) In the e.mail account we have only port 25 and 110. No port 0. [quoted text clipped - 6 lines] > > Hope this help you. PRG - 24 May 2008 11:00 GMT Gary VanderMolen;720534 Wrote:
> Uninstall that Desktop SMS program. It causes problems > with Windows Mail. > > Google Toolbar must also be uninstalled. Dear Gary,
It seems that your recommendation was succeessfull. Just after uninstalling the SMS mail work again. Now I have Symantec also uninstalled. What do you suggest to use as antispam/virus?
Thank you for your help !
Paul
 Signature PRG
robertmiles@bellsouthNOSPAM.net - 24 May 2008 19:44 GMT > Gary VanderMolen;720534 Wrote: >> Uninstall that Desktop SMS program. It causes problems [quoted text clipped - 12 lines] > > Paul For some of the Symantec antivirus programs, you need to run this cleanup program after the ininstall:
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
You may then need to remove your email account under Windows Mail, then restart Windows Mail and add the account again.
For a replacement antivirus program, avoid the Norton, McAfee, and Trend antivirus programs, since they cause problems in Windows Mail. If you want an antivirus program free for home use, I recommend either avast! or AVG, either one with a custom install where you tell it to leave out the part that scans email.
http://www.avast.com/eng/avast_4_home.html
http://free.grisoft.com/ww.download?prd=afe
Frank Saunders MS-MVP IE,OE/WM - 23 May 2008 02:02 GMT > Thank you for reply, > [quoted text clipped - 17 lines] > > Hope this help you to help me. Again, uninstall the SMS stuff that comes with a Toshiba laptop
 Signature Frank Saunders MS-MVP IE,OE/WM Do not reply with email
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