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Windows Forum / Windows Vista / Mail / May 2008Error message using Sending/Receiving button in Mail
I've got 2 accounts. When I push the Sending/Receiving button I get a pop-up screen that says "Mistakes were made while processing task requests." When I look in Tasks window it mentions the 2 accounts as followed; Checking for new messages on 'my accountname'. The Mistakes window is empty. The accounts are set up exactly the same as in OE. No matter what I try, the error message keeps poppin up if I use Sending/Receiving. Hopefully there is someone out there who can explane this. Thank you very much. > I've got 2 accounts. When I push the Sending/Receiving button I get a > pop-up [quoted text clipped - 7 lines] > keeps poppin up if I use Sending/Receiving. Hopefully there is someone out > there who can explane this. Thank you very much. Does it help to click Tools, then Send and Receive or Synchronize All, instead of using the Send/Receive button? What if any antivirus programs do you have? I had a somewhat similar problem before I changed to a different antivirus program. I use NIS, turned off it does not make a difference. I tried synchronising but then Mail gives the same error message. Send and Receive do work separetly! It annoys me that after 7 clean reinstalls and 1 month later I still have problems with the software and not just Mail I might add. Hopefully it is adjustable somehow. Thanks again. Justme > > I've got 2 accounts. When I push the Sending/Receiving button I get a > > pop-up [quoted text clipped - 15 lines] > problem > before I changed to a different antivirus program. A few email providers object to the order in which Windows Mail does a combined send and receive. If you are using one of these email providers, you can't fix this but you can make combined send and receives less likely by clicking on Tools, then Options, then Send. If there is no checkmark in the box before Send messages immediately, click on this box, then Apply. Click on OK. For problems in Windows Mail caused by most versions of the Norton antivirus program (and they will eventually create such problems), just turning off the Norton program seldom helps. You usually have to uninstall the Norton program instead. You then often need to run this cleanup program to take care of what the uninstall left behind: <http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039> You may even need to remove your email account under Windows Mail, then restart Windows Mail and add the account again. If this cures your problem, you may want a replacement antivirus program that doesn't cause such problems in Windows Mail. Most versions of the McAfee antivirus program and a recent version of the Trend antivirus program are bad choices; they cause problems in Windows Mail also. I recommend either avast! or AVG, either one with a custom install that tells it to leave out the part that scans email. http://www.avast.com/eng/avast_4_home.html http://free.grisoft.com/ww.download?prd=afe >I use NIS, turned off it does not make a difference. I tried synchronising > but then Mail gives the same error message. Send and Receive do work [quoted text clipped - 29 lines] >> problem >> before I changed to a different antivirus program. You don't scan outgoing mail for viruses? . I recommend either avast! or AVG, either > one with a custom install that tells it to leave out the part that scans > email. > You don't scan outgoing mail for viruses? > > . I recommend either avast! or AVG, either >> one with a custom install that tells it to leave out the part that scans >> email. As far as I can tell, I don't have any viruses long enough for them to get attached to outgoing mail. Scanning incoming mail for viruses causes problems in Windows Mail; it's enough to detect them when they try to leave the incoming mail. I don't know if scanning outgoing mail for viruses also causes such problems. If you have viruses resident on your system, something is badly wrong with the real-time protection of your antivirus program. Also see http://thundercloud.net/infoave/tutorials/email-scanning/index.htm  SignatureGary VanderMolen, MS-MVP (WLMail) > You don't scan outgoing mail for viruses? > > . I recommend either avast! or AVG, either >> one with a custom install that tells it to leave out the part that scans >> email. |
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