Windows Forum / Windows Vista / Mail / May 2008
Error Number: 0X800CCC0D
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Judi - 26 Apr 2008 16:00 GMT Block: "The server you are connected to is using a security cert that cannot be verified. The certs CN name does not match passed value. Do you want to continue using server Y/N? Check communities.
I also got the Error Number 0X800CCC0D
 Signature Learning Vista
Gary VanderMolen - 26 Apr 2008 18:34 GMT Please post the complete error message that contains the "Error Number 0X800CCC0D" notification. You should be able to right-click on it and copy it.
 Signature Gary VanderMolen, MS-MVP (WLMail)
> Block: "The server you are connected to is using a security cert that cannot > be verified. The certs CN name does not match passed value. Do you want to > continue using server Y/N? Check communities. > > I also got the Error Number 0X800CCC0D John Forbat - 30 Apr 2008 15:23 GMT My error message is: The host 'smtp.tool.sky.com' could not be found. Please verify that you have entered the server name correctly. Subject 'test', Account: 'pop.tools.sky.com', Server: 'smtp.tool.sky.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket Error: 11001, Error Number: 0x800CCC0D
The 'only' thing I have not tried is to uninstall my (McAfee) antivirus/firewall, in case that is holding back my ability to send. Receiving is no problem in my Windows Mail. The problem was not always there. It came up a couple of weeks ago.
What is your advice?
Thanks, John Forbat
> Please post the complete error message that contains the > "Error Number 0X800CCC0D" notification. You should be able [quoted text clipped - 5 lines] > > > > I also got the Error Number 0X800CCC0D robertmiles@bellsouthNOSPAM.net - 30 Apr 2008 16:36 GMT See if this helps you find the correct server names:
http://www.sky.com/Assets/PDF/StaticFiles/720010.pdf
<http://mysky.sky.com/portal/site/skycom/skyhelpcentre/skyonline?nodeId=e029cc9c- 6e22-4418-84bf-f57631d43f9c&articleId=2896810>
If you can't open .pdf files, install Adobe Reader:
http://www.adobe.com/products/acrobat/readstep2.html
<http://www.winhelponline.com/articles/236/1/Unable-to-open-PDF-attachments-from- Windows-Mail.html>
Don't install the Google Toolbar program unless you want to see more problems in Windows Mail.
> My error message is: > The host 'smtp.tool.sky.com' could not be found. Please verify that you [quoted text clipped - 25 lines] >> > >> > I also got the Error Number 0X800CCC0D John Forbat - 13 May 2008 12:41 GMT Robert,
To Robert Miles: Your comment, not to install the Google tool bar just caught my attention. The Windows Mail problem did appear to come with the time when Sky began to use Google in its website. However I don't think I had any option but to install this Google tool bar along with the Sky set up.
Do you have any comments?
John E. Forbat
> See if this helps you find the correct server names: > [quoted text clipped - 40 lines] > >> > > >> > I also got the Error Number 0X800CCC0D robertmiles@bellsouthNOSPAM.net - 13 May 2008 15:58 GMT What you shouldn't install is the Google Toolbar program, which the website offering Adobe Reader offers to you. Having Google available in a website isn't a problem; I've had it available on my home page for at least a year with no problem.
> Robert, > [quoted text clipped - 54 lines] >> >> > >> >> > I also got the Error Number 0X800CCC0D John Richards - 30 Apr 2008 19:23 GMT Change the outgoing server name to smtp.tools.sky.com (instead of smtp.tool.sky.com).
 Signature Gary VanderMolen, MS-MVP (WLMail)
> My error message is: > The host 'smtp.tool.sky.com' could not be found. Please verify that you have [quoted text clipped - 21 lines] >> > >> > I also got the Error Number 0X800CCC0D John Forbat - 13 May 2008 12:47 GMT Glory Alleluyah! I didn't know that my setting was not already with the word tools - yes it was tool - which now changed cured the problem.
John E. Forbat
> Change the outgoing server name to smtp.tools.sky.com > (instead of smtp.tool.sky.com). [quoted text clipped - 24 lines] > >> > > >> > I also got the Error Number 0X800CCC0D Gary VanderMolen - 13 May 2008 20:57 GMT I'm surprised you did not see my response when it was posted, quite a while back.
 Signature Gary VanderMolen, MS-MVP
> Glory Alleluyah! I didn't know that my setting was not already with the > word [quoted text clipped - 35 lines] >> >> > >> >> > I also got the Error Number 0X800CCC0D John Forbat - 13 May 2008 12:32 GMT Dear Gary,
Did you see my reply of 30 April, giving the full text of the error message?
Since then, I uninstalled my McAfee programs to see if they were impeding the sending of Emails from Windows Mail, but NO, no difference. I have of course reinstalled McAfee. I am still able to receive, but not send with Windows Mail.
By the number of similar pleas and complaints on this site, it seems that there is a fundal problem with Windows Mail/VISTA, which only Microsoft could possible cure. If I correctly understand your Microsoft title, you should be advise me - hopefully indicate what is being done at Microsoft, to cure the problem.
I would really appreciate an answer - perhaps direct to me at j.forbat@sky.com.
Thanks,
> Please post the complete error message that contains the > "Error Number 0X800CCC0D" notification. You should be able [quoted text clipped - 5 lines] > > > > I also got the Error Number 0X800CCC0D Gérard Voillot - 13 May 2008 21:15 GMT Dear all,
I faced the same problem with vista and found the solution in a french workgroup and,.....it works. --------------------------------------------------------------------------------------- 1 > C:\Windows\System32 et chercher le fichier qui s'appelle cmd (l'outil de lancement d'une ligne de commande sous Windows) 2 > Faites un clique droit dessus et cliquez sur Executer en Tant qu'Administrateur 3 > Ensuite taper ou faites un copier coller de ceci : netsh int tcp set global autotuninglevel=disabled puis taper sur entrée ... 4 > Une fois ceci réalisé vous pourrez alors vous connecter sur Windows Live Messenger ... Le redémarrage de vôtre poste n'est pas nécessaire, il faut juste que vous voyez afficher "Ok" une fois que vous aurez appuyer sur la touche entrée de vôtre ordinateur ... Quitter alors la fenêtre de l'exécution de commande et essayer de vous connecter à outlook,windows mail ou Messenger normalement ça devrait marcher,
--------------------------------------------------------------------------------------------I try to translate: 1- go to C:\Windows\System32\ cmd 2- right click and Run as Administrator 3- then copy paste netsh int tcp set global autotuninglevel=disabled then enter 4- wait for OK 5- close the window and try to connect to windows live messenger, windows mail,etc...
It should work.
Good luck.
Gérard
> Dear Gary, > [quoted text clipped - 31 lines] >> > >> > I also got the Error Number 0X800CCC0D alex - 29 Apr 2008 23:11 GMT i cannot send a mail it is telling that account b; server b; protocol smtp port;25,secure(ssl);no,Soket Error 11001,Error number;0x800ccc0d how can i change it i know that i wrote b but i dont know how to change it
> Block: "The server you are connected to is using a security cert that cannot > be verified. The certs CN name does not match passed value. Do you want to > continue using server Y/N? Check communities. > > I also got the Error Number 0X800CCC0D robertmiles@bellsouthNOSPAM.net - 30 Apr 2008 00:53 GMT b is not a valid server name. When you get the proper server name, probably from your email provider, click on Tools, then Accounts, then account b, then Properties, then Servers. Click at the end of the server name you want to change, then backspace over it, then type the correct server name, then click Apply. If you need to change the other server name, do it the same way. Click on OK, then Close.
>i cannot send a mail it is telling that account b; server b; protocol smtp > port;25,secure(ssl);no,Soket Error 11001,Error number;0x800ccc0d [quoted text clipped - 7 lines] >> >> I also got the Error Number 0X800CCC0D Gary VanderMolen - 30 Apr 2008 01:45 GMT Your mail provider will have online instructions for how to set up email, including the correct server name. Who is your email provider?
 Signature Gary VanderMolen, MS-MVP (WLMail)
>i cannot send a mail it is telling that account b; server b; protocol smtp > port;25,secure(ssl);no,Soket Error 11001,Error number;0x800ccc0d [quoted text clipped - 5 lines] >> >> I also got the Error Number 0X800CCC0D
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