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Windows Forum / Windows Vista / Mail / April 2008

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Can't open an attachment

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bathsheba - 30 Apr 2008 15:42 GMT
Good morning,
I have received a few .tif attachments today that I can't open.  I tried
forwarding them to myself (didn't work) and saving them in a folder.  The
folder allowed me to open 2 out of 6 of them.  Any suggestions to try and
open the rest?  As always, many thanks for any and all help.

Bash
Signature

bathsheba

Frankster - 30 Apr 2008 16:21 GMT
> Good morning,
> I have received a few .tif attachments today that I can't open.  I tried
[quoted text clipped - 3 lines]
>
> Bash

Any error message?

-Frank
bathsheba - 30 Apr 2008 16:42 GMT
Hi Frank,
The error message reads, "Photo gallery can't open this picture or video.  
This file format is not supported, or you don't have the latest updates to
Photo gallery."
Does this help?

Bash

Signature

bathsheba

> > Good morning,
> > I have received a few .tif attachments today that I can't open.  I tried
[quoted text clipped - 7 lines]
>
> -Frank
bathsheba - 30 Apr 2008 17:38 GMT
I have a little more info.  I noticed that the files I can open in a folder
end with (image/tiff) and the ones I can't end with (application/applefile).  
Am I to assume it is a Mac problem?

Bash
Signature

bathsheba

> Hi Frank,
> The error message reads, "Photo gallery can't open this picture or video.  
[quoted text clipped - 15 lines]
> >
> > -Frank
Gary VanderMolen - 30 Apr 2008 18:45 GMT
Tell the sender to send you a Windows-based document instead.

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Gary VanderMolen, MS-MVP (WLMail)

>I have a little more info.  I noticed that the files I can open in a folder
> end with (image/tiff) and the ones I can't end with (application/applefile).
[quoted text clipped - 21 lines]
>> >
>> > -Frank
bathsheba - 30 Apr 2008 19:03 GMT
For my own curiosity, what makes a Windows-based doc, a Windows-based doc?

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bathsheba

> Tell the sender to send you a Windows-based document instead.
>
[quoted text clipped - 23 lines]
> >> >
> >> > -Frank
John Richards - 30 Apr 2008 19:18 GMT
It was created by a Windows program running on a Windows computer,
rather than (say) on an Apple Mac computer. To be sure, some Mac
programs have an option to save a document in a Windows file format.

Signature

Gary VanderMolen, MS-MVP (WLMail)

> For my own curiosity, what makes a Windows-based doc, a Windows-based doc?
>
[quoted text clipped - 25 lines]
>> >> >
>> >> > -Frank
bathsheba - 30 Apr 2008 19:28 GMT
Makes sense!  Thank you Gary.  By the way, do you know you are coming up as
John Richards?  An alter-ego perhaps? : )

Cheers
Bash
Signature

bathsheba

> It was created by a Windows program running on a Windows computer,
> rather than (say) on an Apple Mac computer. To be sure, some Mac
[quoted text clipped - 29 lines]
> >> >> >
> >> >> > -Frank
Gary VanderMolen - 30 Apr 2008 19:55 GMT
You have a sharp eye.
I was having trouble with the msnews.microsoft.com news server earlier,
and switched to my ISP news server. I forgot that (for privacy) I use a
'pen' name on my ISP news server account.

Signature

Gary VanderMolen, MS-MVP (WLMail)

> Makes sense!  Thank you Gary.  By the way, do you know you are coming up as
> John Richards?  An alter-ego perhaps? : )
[quoted text clipped - 35 lines]
>> >> >> >
>> >> >> > -Frank
Bob W - 30 Apr 2008 19:30 GMT
Not sure, but, if I remember correctly, aren't TIF's graphic image files?  What are you trying to open them with?  You might want to convert them into a jpg or gif or bmp format.  PAINT may do that for you (OPEN then Save As), or you can go to Zamzar online (http://www.zamzar.com/) and do the conversion there.  Depending on what your default program is for TIF files, that might be the problem - wrong default.
Bob, Still Old, Still Grey, And Still A Woolf

No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it.

Bob's Space - Home Page of the Olde Greywoolf

 Good morning,
 I have received a few .tif attachments today that I can't open.  I tried
 forwarding them to myself (didn't work) and saving them in a folder.  The
 folder allowed me to open 2 out of 6 of them.  Any suggestions to try and
 open the rest?  As always, many thanks for any and all help.

 Bash
 --
 bathsheba
bathsheba - 30 Apr 2008 19:51 GMT
Bob
Your information, while incredibly useful, is a bit beyond my skill level.  
I understood approximately, 43.3% of what you are suggesting!  However, I am
a trooper and will see if I can put it into action.  The .tifs that I am
trying to open are photographs from a graphic artist who uses a Mac.  I am
tempted to tell him to drop them in an envelope and put them in the
mail...God forbid!!

Cheers,
Bash
Signature

bathsheba

> Not sure, but, if I remember correctly, aren't TIF's graphic image files?  What are you trying to open them with?  You might want to convert them into a jpg or gif or bmp format.  PAINT may do that for you (OPEN then Save As), or you can go to Zamzar online (http://www.zamzar.com/) and do the conversion there.  Depending on what your default program is for TIF files, that might be the problem - wrong default.
>  Bob, Still Old, Still Grey, And Still A Woolf
[quoted text clipped - 12 lines]
>   --
>   bathsheba
 
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