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Windows Forum / Windows Vista / Mail / May 2008

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win mail sends mail only after restart (+other crazy stuff)

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alvagram - 30 Apr 2008 18:07 GMT
Hi,
Just bought a new Toshiba A210 laptop running Vista. After composing a
message in windows mail, when I press the Send button nothing hapens (note:
the "send messages immediately" option IS checked). It gets stucked in the
Outbox and is only sent if I close and restart WM. Also : the unread messages
count (e.g (2)) in the folders list on the left is usually wrong, indicating
read messages as unread and v.v. Also : at some point the folders list on the
left totally disapeared !
I already tried the following :
-reinstalled Windows Vista from the recovery disk
-uninstalled Norton
-uninstalled some SMS program (I don't remember its name)
-installed Service Pack 1
-did a Windows Update

It is still not working and I'm getting crazy...

Any suggestions ?

Thanks
Basil
alvagram - 30 Apr 2008 18:11 GMT
> Hi,
> Just bought a new Toshiba A210 laptop running Vista. After composing a
[quoted text clipped - 17 lines]
> Thanks
> Basil

P.S. : The Send/Receive button also does not work !
John Richards - 30 Apr 2008 18:55 GMT
Try the Norton removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Signature

Gary VanderMolen, MS-MVP (WLMail)

>> Hi,
>> Just bought a new Toshiba A210 laptop running Vista. After composing a
[quoted text clipped - 19 lines]
>
> P.S. : The Send/Receive button also does not work !
robertmiles@bellsouthNOSPAM.net - 30 Apr 2008 19:40 GMT
> Hi,
> Just bought a new Toshiba A210 laptop running Vista. After composing a
[quoted text clipped - 11 lines]
> -reinstalled Windows Vista from the recovery disk
> -uninstalled Norton

Did you run this cleanup program to take care of what the
uninstall left behind?

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

Also, you may need to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.

> -uninstalled some SMS program (I don't remember its name)

There's a program with SMS in its name for which that's a good
idea.  I don't remember its name either.

Also, you may want to check if you have the Google Toolbar
program installed, and if you do, uninstall it too.

> -installed Service Pack 1
> -did a Windows Update
[quoted text clipped - 5 lines]
> Thanks
> Basil

There are some email servers which object to the order in which
Windows Mail does a combined send and receive.  If you're
using one of them, you may have to do the send and receive
separately by clicking on the triangle to the right of Send/Receive,
then either Receive All or Send All, and waiting a few seconds
after this finishes before you do the other.
alvagram - 30 Apr 2008 20:57 GMT
> > Hi,
> > Just bought a new Toshiba A210 laptop running Vista. After composing a
[quoted text clipped - 44 lines]
> then either Receive All or Send All, and waiting a few seconds
> after this finishes before you do the other.

Thanks guys, I will try the Norton removal tool next (before I throw the
laptop out of the window).
No, there is no Google Toolbar installed.
I had also tried separate send and receive, separately also for each of two
different e-mail accounts from totally different mail servers... Nada !
robertmiles@bellsouthNOSPAM.net - 01 May 2008 00:35 GMT
>> > Hi,
>> > Just bought a new Toshiba A210 laptop running Vista. After composing a
[quoted text clipped - 53 lines]
> two
> different e-mail accounts from totally different mail servers... Nada !

You're welcome.
Steve Cochran - 01 May 2008 13:22 GMT
After the Norton tool, remove your mail accounts, close and reopen WinMail
and add them back again, as Norton sets up a proxy that is not going to work
after you uninstall it.

steve

>> > Hi,
>> > Just bought a new Toshiba A210 laptop running Vista. After composing a
[quoted text clipped - 53 lines]
> two
> different e-mail accounts from totally different mail servers... Nada !
 
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