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Windows Forum / Windows Vista / Mail / May 2008

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Error sending and receiving e-mails

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Mary - 01 May 2008 01:28 GMT
I can not sen or receive an e-mail, I keep getting this error message..
Help!!

I The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'deprofiom@abitape.com'. Subject '',
Account: 'POP3', Server: 'smtp.mary.com', Protocol: SMTP, Server Response:
'550 relay not permitted', Port: 25, Secure(SSL): No, Server Error: 550,
Error Number: 0x800CCC79can not send an e-mail  this is the error message I
receive.  Help!!!
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mac - 01 May 2008 01:44 GMT
>I can not sen or receive an e-mail, I keep getting this error message..
>Help!!
[quoted text clipped - 10 lines]
> Error Number: 0x800CCC79can not send an e-mail  this is the error message
> I receive.  Help!!!

Who is your mail provider and or ISP Mary?

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Regards Steve.
MS-MVP : Mail.
[DTS] UK.

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Gary VanderMolen - 01 May 2008 02:13 GMT
The error message you supplied only deals with sending, so I'll limit
my comments to that.

The general rule for successful port 25 SMTP use is that your connection
must come from the same network as the network that the SMTP server
belongs to. You have violated that rule because Mary.com is not your ISP.

To make this work, substitute your ISP's SMTP server for smtp.mary.com.

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Gary VanderMolen, MS-MVP (WLMail)

>I can not sen or receive an e-mail, I keep getting this error message.. Help!!
>
[quoted text clipped - 5 lines]
> Server Response: '550 relay not permitted', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79can not send
> an e-mail  this is the error message I receive.  Help!!!
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