Contacts will not open

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Alessia - 01 May 2008 12:45 GMT

When I click on the Contacts icon on my Windows Mail, I get this error message:

Winmail.exe
Windows cannot access the specified device, path or file. You may not have
the appropriate permissions to access the item.

What does that mean? This is my personal computer. I cannot access any of
my contacts because of this error message. Any help would be greatly
appreciated. Thank you in advance.

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Gary VanderMolen - 01 May 2008 19:28 GMT

There can be a variety of reasons why contacts don't work properly
in Windows Mail, such as running a non-compatible antivirus, or having
installed an old version of Outlook. Rather than waste time on
troubleshooting this, I recommend you upgrade to the replacement
program, Windows Live Mail:
http://get.live.com/wlmail/overview

Signature

Gary VanderMolen, MS-MVP (WLMail)

> When I click on the Contacts icon on my Windows Mail, I get this error message:
>
[quoted text clipped - 5 lines]
> my contacts because of this error message. Any help would be greatly
> appreciated. Thank you in advance.

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Alessia - 01 May 2008 21:16 GMT

Thank you. The problem has been resolved.

> There can be a variety of reasons why contacts don't work properly
> in Windows Mail, such as running a non-compatible antivirus, or having
[quoted text clipped - 12 lines]
> > my contacts because of this error message. Any help would be greatly
> > appreciated. Thank you in advance.

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Gary VanderMolen - 02 May 2008 01:38 GMT

Good to hear, but it would have been helpful to tell us what fixed it.

Signature

Gary VanderMolen, MS-MVP (WLMail)

> Thank you. The problem has been resolved.
>
[quoted text clipped - 14 lines]
>> > my contacts because of this error message. Any help would be greatly
>> > appreciated. Thank you in advance.

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