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Windows Forum / Windows Vista / Mail / May 2008

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error box won't go away

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Lulie - 02 May 2008 17:02 GMT
everytime I send an email, an error box pops up stating that an email I
sent 2 months ago was unable to send (due to wrong address).  How do I
get rid of this pesky box?  Thanks

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Lulie

robertmiles@bellsouthNOSPAM.net - 02 May 2008 18:02 GMT
> everytime I send an email, an error box pops up stating that an email I
> sent 2 months ago was unable to send (due to wrong address).  How do I
> get rid of this pesky box?  Thanks

Click on the Outbox, then either move the oldest message there to your
Drafts folder or delete it.  Then restart Windows Mail.  If a message
refuses to do either, download and install this hotfix, with Windows
Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders.  If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
Ceratin common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and other problems
in Windows Mail, although seldom immediately, so if you have such a
program, remember where to find the hotfix, and hope it will install
again if you need it again.  A recent version of the Trend antivirus
program also causes assorted problems in Windows Mail.

This hotfix is also available as part of the Vista SP1 update, but that
takes longer to install.
 
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