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Windows Forum / Windows Vista / Mail / May 2008Microsoft telephone number
Hey, can someone please provide us a telephone number so we can call microsoft about the problems in vista and windows mail  SignatureVikram Mathur Actually, We can help you with any problems as long as you put it in the right group. Microsoft will charge you for support. > Hey, can someone please provide us a telephone number so we can call > microsoft about the problems in vista and windows mail thanks, my problem is that my windows mail (i have vista) email cannot send emails any more for over 3 days (it worked fine for over a month). then, on suggestions, i uninstalled macafee antivirus, then changed the smtp port from 25 to 26, then 80, then 587 but it still did not solve the problem. finally i moved all the data to another directory, and restarted this windows mail, but it still does not work. what shall i do now? i am helpless and look forward to your help. thanks in anticipation...... SignatureVikram Mathur With McAfee completely uninstalled (make sure!), remove your mail accounts, close and reopen WinMail and then add your accounts back again. Also check the website for your ISP and determine what ports to use for the SMTP server and if authentication is required. Here's the answer to your original question: http://support.microsoft.com/oas/default.aspx?ln=en-us&x=14&y=12&prid=10300&gpri d=436974 steve > thanks, my problem is that my windows mail (i have vista) email cannot > send emails any more for over 3 days (it worked fine for over a month). [quoted text clipped - 4 lines] > now? i am helpless and look forward to your help. thanks in > anticipation...... Vikram, here's a program you may need to run if the McAfee uninstall didn't clean up correctly: <http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type =TS&ia=1> > With McAfee completely uninstalled (make sure!), remove your mail > accounts, close and reopen WinMail and then add your accounts back again. [quoted text clipped - 15 lines] >> now? i am helpless and look forward to your help. thanks in >> anticipation...... You should be able to get free help from your mail provider. SignatureGary VanderMolen, MS-MVP (WLMail) > thanks, my problem is that my windows mail (i have vista) email cannot > send emails any more for over 3 days (it worked fine for over a month). [quoted text clipped - 4 lines] > now? i am helpless and look forward to your help. thanks in > anticipation...... |
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