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dlg - 04 May 2008 00:54 GMT

My Windows Mail keeps saying please verify that both the user & password are
correct for your mail server. I have not touched anything in my mail server
and I don't know how to fix this. Can someone help. Until I get this
resolved, I cannot receive any emails.

Please help! I never had this happen to me before so I don't know what to
do. If I don't get an answer, I will have to call Comcast.net.

Hopefully one of you can help me.

Thank you

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robertmiles@bellsouthNOSPAM.net - 04 May 2008 01:16 GMT

> My Windows Mail keeps saying please verify that both the user & password
> are
[quoted text clipped - 9 lines]
>
> Thank you

Comcast has been starting to require email users to switch to a different
port,
but has been rather poor at telling their users about this.

<http://help.comcast.net/content/faq/How-to-configure-Windows-Mail-for-Vista-to-u
se-port-587-for-sending-email>

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fwh - 04 May 2008 01:19 GMT

Check if your send and receive setting is correct.
you may handle it in this way:
in the accounts setting in tools > accounts, then see your mail properties,
check if the severs and advanced setting is OK.

> My Windows Mail keeps saying please verify that both the user & password
> are
[quoted text clipped - 9 lines]
>
> Thank you

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Gary VanderMolen - 04 May 2008 02:06 GMT

That symptom is typical of a corrupted password store.
The corruption is caused over time by your antivirus program.

1. First, delete that corrupted mail account, restart Windows Mail,
then recreate that account. If no improvement:

2. Uninstall your antivirus, reboot, then repeat step 1.
If that fixes the problem, we can recommend a free antivirus that
is more compatible with Windows Mail.

Signature

Gary VanderMolen, MS-MVP (WLMail)

> My Windows Mail keeps saying please verify that both the user & password are
> correct for your mail server. I have not touched anything in my mail server
[quoted text clipped - 7 lines]
>
> Thank you

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