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Windows Forum / Windows Vista / Mail / May 2008

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can't reply or forward

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Jawls - 04 May 2008 15:23 GMT
When I try to reply, reply all or forward an email either in preview or
from an open email nothing happens. Message at the top (Not responding).
It seems like the program freezes or there is a very long delay for the
reply or forwarded email to appear.
If and when it does appear, the email is blank with no text, it is
still waiting for the info to load whether there is an attachment or
not. When I try to x out, a new window opens giving me the option to
restart the program, close or wait for windows mail to respond.

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Jawls

robertmiles@bellsouthNOSPAM.net - 04 May 2008 16:17 GMT
> When I try to reply, reply all or forward an email either in preview or
> from an open email nothing happens. Message at the top (Not responding).
[quoted text clipped - 4 lines]
> not. When I try to x out, a new window opens giving me the option to
> restart the program, close or wait for windows mail to respond.

Odd problems in Windows Mail are often due to interference from
an antivirus program.  What if any antivirus programs do you have?
Jawls - 04 May 2008 17:11 GMT
Norton but removed it. Windows live onecare now but still having the
same problem.

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Jawls

robertmiles@bellsouthNOSPAM.net - 04 May 2008 20:40 GMT
> Norton but removed it. Windows live onecare now but still having the
> same problem.

After uninstalling Norton, you often need to run this cleanup program
to take care of what the uninstall left behind:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

You may even need to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.
Jawls - 04 May 2008 23:25 GMT
Did all that, yet same problems.

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Jawls

robertmiles@bellsouthNOSPAM.net - 05 May 2008 00:01 GMT
> Did all that, yet same problems.

Many of us are reading this newsgroup through Windows Mail, which
doesn't make it easy to go back to previous messages in this thread.
If you don't quote the previous messages, they often have problems
guessing what you were told before, and therefore decide not to
answer.
 
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